"The communication between the assisted living facility where Mom lives and you is very good when there will be a delay in arrival or a change. This is very helpful because I do not live in the area where Mom lives. Most email communication is efficient. All phone calls are answered or returned promptly when I need something. I like the visits by the staff making sure their staff is providing the correct care (one a month or every 6 weeks, not sure the timing).
"For the second time, I have recently turned to Home Instead in Lynchburg, VA to secure 24/7 help with an elderly relative. I live 130 miles away and feel great comfort to have this caring and reliable support. I am impressed with the agency's responsiveness to special requests and to efforts to find the best fit between their caregivers and my relative. While my relative is already in a nursing home, H.I. staff provide that extra level of fall prevention and ready assistance with socialization and ADLs. A big thanks!"
"My mother is very happy with every person who has come to help. They have all been very nice and helpful."
"Dependable, flexible when life happens. Caring employees."
"I like that they are an honest company that wants to do something good in the world, I'm very thankful I've been given the opportunity to be a part of that."
"This is a very professionally run organization. The aide is very compassionate and caring. The quality of care and followup is wonderful."
"The level of professionalism of this company far exceeds what I expected. Everyone we have dealt with has been very friendly and extremely efficient. Outstanding personnel and service."
"Home Instead has great caregivers. And they are great at helping me navigate dementia with my mother.
"The care that was given to both of us during the time the girls were with us was exceptional! Above and beyond what was required. Thank you!"
"We were very happy with the Care given to my husband. "
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Each Home Instead Senior Care franchise is independently owned and operated.