CAREGiver of the Month - Annette


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Mother's Compassion Always Remained with Annette

Where did CAREGiver of the Month Annette Richard get the idea to help seniors?

It took Annette a split second to come up with an answer that had its origins many years ago. "Our mom was caring for people and modeled it for our family when I was growing up. She loved helping people. We took after her. I think of Mom every day," said Annette, who joined Home Instead Senior Care® of Lubbock in October 2015.

"I should have been doing this kind of job since I got out of school. My younger sister did, and she has been happy with her choice. She's been working with seniors for 25 years. I am happy with Home Instead Senior Care. There is nothing better. Of all my jobs, I like this one best," said Annette, who works for an award-winning franchise owned by Tracy and Terry Baugh

"I love it. They are the No. 1 office staff I've worked with because they are extremely excellent.

They are church people; they are like me. The owners are the best, super nice. They treat their CAREGivers well. They respect you. They will answer promptly if you call with questions – they don't put you off." 

About a month after she started with Home Instead Senior Care, Annette joked about being the subject of a super-secret CAREGiver experiment because of something she had heard in the office. The staff "wanted to clone her." One reason Annette was honored is because she goes beyond the call of duty and treats people in the same manner she'd like to be treated. "I hope someone will do the same for me," Annette said. "The Bible says, 'Do unto to others as you would have them do to you.' If everybody did that, we as a society would have no problem taking care of people, young or old."

Recruitment and Engagement Coordinator Juanita Camacho said: "Annette is a hands-on type of CAREGiver who wants to make sure our clients know she is there to assist them and keep them safe. Annette enjoys staying busy, and it is important to her that our clients see the value in the service we provide."

Moreover, Juanita said, "Annette has amazing intuition. She anticipates the clients' needs and provides ways to improve the quality of life for our clients because it is a priority for Annette. She is reliable and always willing to help our clients by picking up extra assignments. There have been a few times she missed church to help our client. We appreciate her dedication to our clients and Home Instead Senior Care." 

Annette enjoys going to church with the clients no matter where they attend. "I have never turned them down on church requests. It also is my chance to get closer to the Lord." Further explaining her feelings, Annette said: "The elderly still have rights, and I feel they must be respected. Even with dementia, they have the right to be respected. They are still human beings, and we are commanded by God to take care of them. They deserve to be treated well."

Annette recalls her mother's final weeks with sadness. "Mom was in a nursing home 22 years ago for rehabilitation after suffering a major stroke. I felt she was treated badly, so I ended up moving her. I kept her in my home for a while, but she needed a lot of help, a lot of physical therapy.  Her body was shutting down."

Annette was a stay-at-home mother and wife for 28 years before deciding to go to work where she could make a difference. So, five years ago, she earned her CNA license and worked for three nursing homes. "One-on-one care is better, but I also loved nursing-home work because there is such a need. The No. 1 difference between working at a nursing home and being a CAREGiver is the opportunity for time to sit and talk to the senior. There is no time to slow down and visit with residents in a nursing home because you always must move on to the next resident," she explained

"Back in those years, I was working so much. I ended up getting sick, and after I healed, I still wanted to work in senior care. I went to the internet and found home health care. Then, I found Home Instead."

For those who would want to follow Annette's footsteps, she suggested thinking about these things: "Home Instead is great at training, preparing you for the job and providing ongoing education. But this is my No. 1 rule: Have patience and more patience. If you are a good, hard worker but have no patience, it is no good and you are no help. You cannot become frustrated with repetitive questions, stories or statements. You cannot not move quickly to do things with them. Always respect them as if they were your parents."

All Home Instead Senior Care CAREGivers are screened, trained, bonded and insured. For inquiries about CAREGiver employment, please apply online call 704-924-9909. For further information visit Home Instead Senior Care​​.​​​​

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