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Home Care Nurse Manager

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  3. Job Description
The Home Care Nurse Manager is responsible for overseeing and carrying out all of the nursing responsibilities involved with maintaining a comprehensive home care license.
Ensure the ongoing satisfaction, quality, and safety of existing clients through regular contact, in conjunction with designated quality assurance home visits for clients who specifically receive nursing delegated comprehensive services.
The position requires the exercise of discretion and independent judgement regarding significant matters of quality assurances/clinical management/risk management and training of the CAREGiversSM for Home Instead Senior Care.
Clear understanding of RN regulations and responsibilities for Minnesota as related to nursing delegation to an unlicensed caregiver. 

Primary Responsibilities:                            
Reflect the values of Elderly Care Services, LLC d/b/a Home Instead Senior Care.
Initiate and manage Client Assessments and Re-Assessments as well as medication administration and/or nursing delegated comprehensive services to clients. 
Ensure that the company actively maintains compliance with comprehensive home care licensure through the Minnesota Department of Health, including reviewing, developing and implementing policies, procedures and documentation.
Assist the Client Care team to maintain a current plan of care for clients receiving delegated comprehensive services. The plan of care must be updated at minimum every 60 days and documentation should be retained electronically or within the client’s file. 
Conduct regularly scheduled quality assurance home visits with new clients at minimum every 60 days for clients receiving medication administration or delegated comprehensive services. 
Schedule and conduct Nurse Assessment visits with clients receiving medication administration and/or comprehensive services at minimum every 60 days. Documentation should be retained electronically or within the client’s file.
Conduct Nursing Supervisory visits for all CAREGivers in accordance with Minnesota Department of Health guidelines.
Ensure proper documentation and maintenance of client journals: review CAREGiver documentation and collect service records for office file and keep journal stocked with appropriate documentation forms. 
Provide oversight, up to and including the instruction of initial and ongoing in-office and field training for CAREGivers. 
Conduct ongoing in-office and field trainings for CAREGivers. 
Conduct comprehensive services trainings with individual CAREGivers who are serving high needs clients receiving comprehensive services. The training must include a return demonstration performed by the CAREGiver and signed off/dated by the nurse. This documentation must be retained in the CAREGiver’s employment file.  
Act as an expert adviser regarding the medication services and delegated comprehensive services training given to CAREGivers.

Gain mastery of the following technical systems/processes/resources necessary as required by Home Instead Senior Care.
Keep detailed documentation of all relevant phone and in-person contact with clients, client representatives, CAREGivers and others.
Review, create and keep updated the medication administration and comprehensive services records for clients receiving those services.
Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members. 
Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Secondary Responsibilities: 
Lead and oversee the Tuberculosis (TB) Infection Control Program
Be available for calls requiring an RN response after-hours and on weekends
Perform other reasonable duties as assigned or requested

Reporting Relationship:
Report to the Director of Client Care. This is your first point of contact for questions pertaining to your primary responsibilities. 
Report any concerns regarding clients to the assigned Client Care Coordinator.
Report any concerns regarding CAREGivers to the Director of Human Resources.

Essential Job Qualifications:
Assist with the medication and other comprehensive clinical services as outlined in the Minnesota Administrative Rules. 
Comfortably delegate nursing tasks as outlined in the Minnesota Administration Rules.
Clear understanding of the rules and regulations regarding delegating nursing tasks to both other licensed and non-licensed employees. 
Maintain a current, non-restricted Registered Nursing License in the state of Minnesota. 

Knowledge, Skills and Abilities: 
Must have an understanding of and uphold the policies and procedures established by Elderly Care Services, LLC., d.b.a. an independently owned and operated Home Instead Senior Care franchise
Must demonstrate excellent oral and written communication skills and the ability to listen effectively
Must have the ability to work independently, maintain confidentiality of information and meet deadlines
Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
Must demonstrate knowledge of the senior care industry
Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community
Must have the ability to communicate with the client and/or client family members in a friendly and congenial manner
Must present a professional appearance and demeanor
Must have the ability to operate office equipment
Must be patient and congenial on the telephone
Must possess basic computer skills 
Must have the ability to work as a part of a team
Must demonstrate excellent organizational skills
Must be in good physical condition and have the ability to lift 25 pounds, bending, twisting, stooping, kneeling, reaching, pushing, pulling and carrying.
Must have the ability to withstand periodic contact with dog and cat hair, dust, mold, mildew, smoke and cleaning solutions
Must have the availability to work evenings or weekends as required
Must have the ability to perform duties in a professional office setting and in the field

Each Home Instead franchise is independently owned and operated.

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