Burnsville Home Care Team

​Mary Jo has been with the Burnsville Home Instead Senior Care office since December 2005. As a retired Army Veteran, Mary Jo is very organized and thorough.  Her friendly voice is usually the first thing that you will hear as you call our office. Her organizational skills have made her invaluable to our organization.  She is responsible for all invoicing, and other recordkeeping at our office.  Mary Jo is a great team player that consistently gives her best to make sure that our CAREGivers and our Clients have the BEST EXPERIENCE possible.

Melissa started out a as a Home Instead Senior Care “CAREGiver” in February 2007 and has transitioned into the “Client Care Coordinator” position in October 2008.

Prior to Home Instead Melissa spent 9 years in Sales and Customer Service. Melissa lives with her husband and 3 kids in Apple Valley, MN. Family is a huge motivator for Melissa. “Family has always been the core of my life & continues to be.  Growing up I was taught to do the best job I can & to be the best person I can- that philosophy stands true today.  I strive for excellence & improvement, both personally and professionally.  I bring a caring, positive, team playing attitude.”

Melissa came to Home Instead 2 weeks after her Grandma passed, and fell in love with the culture of Home Instead Senior Care. “I sooo enjoy working with my clients & feel personally rewarded after my time spent with them.  Often I think I enjoy my visits with my clients more then they enjoy my assistance. I have life long relationships & I have adopted grandmas in the south of the river area.”

Today her job consists of doing Client and CAREGiver Introductions, Quality Assurance visits, and in general making sure that Clients that are entrusted into our care are getting the BEST experience possible in Home Care. We are blessed to have Melissa on our team.

​Janet started at Home Instead Senior Care as a “CAREGiver” in 2009 and moved into the “Client Care Coordinator” position in June 2012. Janet worked in customer service in the airline industry for 20 plus years but found her true passion after caring for her brother during his three year battle with cancer. During this time, she saw firsthand the difference compassion made, the importance of receiving the very best care and the joy associated with being able to maintain independence. Janet takes this experience and brings it to all of her interactions with seniors. “ I love my job—I love the close client relationships I make and helping seniors stay independent while ensuring all of their needs are met. I am blessed to work with so many wonderful people.”

​Susan has been with Home Instead Senior Care for five years. She continues to work as a CAREGiver in addition to being one of our On-Call Supervisors. Before working with Home Instead Senior Care Susan worked for the VA Medical Center for 32 ½ years before retiring. She has 3 daughters and 3 grandchildren, they all live in the south metro. Susan enjoys spending time with her family, reading, baking, and crocheting.

​Jonathan started with Burnsville Home Instead Senior Care in February of 2014 as the Director of Human Resources.  He understands the importance of senior home care, watching this grandfather take care of his grandmother in their home and then watching his grandfather through a slow decline with ALS in a nursing home. “I understand how a personal touch can make all the difference in a person’s life when their needs are met with compassion and empathy.” Before working with Home Instead Senior Care Jonathan worked with the VA Medical Center and Department of Education. Jonathan’s Education includes a bachelor’s degree from Bethel University. He is an active member of his church where he serves as a leader of their youth group. He enjoys most outdoor sports activities, camping and kayaking.

Sue has been a CAREGiver with Home Instead Senior Care since 2013, but has cared for seniors since way back in High School. Prior to taking on the role of the On-Call Supervisor, Sue was a Top Notch CAREGiver in high demand with any Client that she was assigned to. She has worked as a CNA in her youth and took care of her own Grandma, and realized that she had a passion for caring for people, especially seniors. After doing home childcare for 30 years Sue came to Home Instead to follow her passion of caring for seniors, realizing that it’s the little things that make such a big difference in a Clients day. “It warms my heart to know that I can help them and make their day a little easier”

Amy Jo has been working with Home Instead Senior Care for the last couple years. She continues to work  as a CAREGiver as well as being one of our On-Call Supervisors. She came to Home Instead Senior Care because she enjoys working with people, especially seniors. She finds this work very rewarding and it is wonderful that doing this type of work touches so many lives.  She also enjoys spending time with her family, her dog, traveling, being in the outdoors and baking.