Bob opened the doors to our Home Instead Office in 2003. Since opening Home Instead, he has been committed to improving the quality of life for seniors in our area. He is very involved in the community and works to bring senior issues to the forefront. He currently serves as President of the Delaware Association of Home and Community Care and Treasurer of the Choir School of Delaware. He serves on both the Health and Employer Advocacy Committees for the Delaware State Chamber. Bob is a frequent speaker on issues affecting seniors.
Recently Bob played a key role in the development of the global Alzheimer's CARE training program by Home Instead. He advised on the development of Alzheimer's training for the U. of Pennsylvania Health system and participates in Alzheimer's continuing education at John Hopkins. Most recently he led an expert panel contributing to the newly published Confidence to Care, a resource guide for the family caregivers providing Alzheimer's disease or other dementia care at home.
Prior to establishing Home Instead Senior Care Bob spent over thirty years in strategic planning and marketing for a range of major corporations including IBM, Pepsi, Kraft and Pfizer.
His background includes positions as Senior Vice President and operating board member at J. Walter Thompson and Ogilvy Communications.
Allison came to Home Instead in 2012. After many years in education and management, Allison had an opportunity to join her parents, Bob and Val in their Home Instead business. Prior to becoming an owner, she worked in various roles within Home Instead gaining an in-depth and first-hand understanding of the issues affecting seniors. As an owner she oversees and is involved in all aspects of our business. In addition to professional experiences, personal understanding has guided her relationship focused approach. Her mission is to provide the highest quality home care experience through reliable, responsive and relationship driven care. Before Home Instead Allison taught History in secondary school. She received her MA in Humanities, from Fordham University where she was a Presidential scholar. She also received her BA from Fordham in theater. Allison loves being outside, taking long walks, learning, and of course, her three crazy kids.
Sherie has been with Home Instead Senior Care since 2004. As managing director, she is responsible for ensuring that all aspects of our services are running at their best. Sherie' works with all departments managing communications, day-to-day operations, overseeing staff performance and addressing any issues or concerns that might arise. Her role at Home Instead has been has been key to developing our business. Truly dedicated to fulfilling the needs of our clients and staff, her office is a frequent and friendly destination. Being an entrepreneur and business owner in her own right, Sherie' came to Home Instead with an extensive background in senior care management. She has also completed Home Instead's general manager program at our Corporate Office in Omaha, Nebraska, focusing on Senior Leadership, Technology, Business Performance, Marketing and Franchise Standards. Sherie' s favorite place to be is at the beach and she enjoys spending time with her family!
Tracy joined Home Instead in 2018. As Home Care Manager her role is central to the client care team. Tracy oversees marketing, communications and the ongoing development of partnerships. Tracy also meets directly with clients and families helping to determine care needs. Combined with Tracy's professional knowledge is her first-hand experience as a family caregiver. Tracy's experiences caring for close family members makes her a particularly empathetic family contact. Before joining Home Instead, Tracy has 20 years of experience in Sales, Marketing & Business Development with Corporation Service Company. Tracy loves volunteering, dancing, traveling, spending time with her grandkids and the beach!
Janine joined Home Instead in Ohio in 2013 and relocated to the Wilmington office in 2018. During her time with Home Instead she has been a part of Marketing, Staffing and On-call Teams. In her current and favorite role as a Client Care Manager Janine meets directly with clients and families helping to determine care needs and oversee services. Janine is a wonderful client advocate and builds strong relationships with clients and CAREGivers. Janine loves traveling and really enjoys French and Italian foods!
Alvin joined Home Instead in 2014 as part of our client care team. A veteran himself, Alvin champions our relationship with the Department of Veterans Affairs. He brings to his role in client care, his experience as a Home Instead CAREGiver and a tremendous understanding of the issue's families face looking for quality care. Alvin excels at building good client relationships and is a compassionate and knowledgeable resource for families. Alvin has a background in consumer services as well as having a degree in counseling. Alvin loves Mardi Gras, fine dining and traveling!
Tammy joined Home Instead in May 2011 as a Caregiver. Soon after, she transitioned to Client Care Manager. Tammy meets directly with clients and families helping to determine care needs. Tammy has more than 28 years of experience in the Healthcare and Insurance industry. She has also spent more than 10 years working in the medical field for the prison system. Tammy is deeply dedicated to ensuring her clients receive all the resources and assistance they need. Tammy loves helping and caring for people, traveling, and spending time with her family!
Leonie joined Home Instead Senior Care in the spring of 2011. With over twenty years of experience in healthcare and scheduling, she is the perfect complement to our office team. Leonie shares the responsibility for coordinating client and CAREGiver schedules, focusing on pairing clients with the CAREGivers who match them best. She is a certified CNA Home Health Aide and is known to lend a helping hand to clients. She also works as part of our 24 hours on call team. Leonie is truly dedicated to our clients and takes great pride in knowing she impacts the lives of clients and CAREGivers alike. Leonie loves to cook and sing!
Naveen joined Home Instead November 2012. He shares the responsibility for coordinating client and CAREGiver schedules, focusing on pairing clients with CAREGivers who match them best. Naveen completed his bachelor's degree in nursing from India's prestigious National institute of Nursing Education in 2010, with a distinction in Medical and Surgical Nursing and Community Health Nursing. Upon completing his studies, Naveen worked as the staff nurse at a multi-specialty hospital in the surgical intensive care unit for 2 years. He was then promoted to clinical instructor responsible for hiring and training new staff nurses. Naveen loves International cuisines, cooking, and playing cricket!
Karen joined Home Instead as the Recruitment Coordinator in June 2015. She is responsible for interviewing, hiring and screening our CAREGivers. Karen is the first point of contact for CAREGivers and her impressive background in Human Resources allows her to find top-notch CAREGivers that fulfill Home Instead's standards of care. Karen has a passion for cooking and loves her grandchildren!
Nancy joined us in 2007 and is an accomplished CAREGiver and C.N.A., leading our training efforts in the office and community. She facilitates our three-day orientation and training for new CAREGivers, as well as Personal Care and Hospice classes. She is one of the first in Home Instead's worldwide network to pilot our Alzheimer's CARE training program, an advanced 8-hour course dedicated to dementia care. She has worked one-on-one with Alzheimer's clients and taught for years prior to joining our team. Along with her role in training and education, Nancy works with clients and families developing activities focused plans of care. Nancy earned her BA from the University of Delaware with a double major in Communications and Theater. Nancy loves serving, volunteering, and video-chats with her grandkids!
Theresa joined Home Instead in 2015 as a caregiver. She brings more than 25 years of experience from the healthcare field. She is a Certified Medical Assistant and at one point owned a medical transcription business. She has a true passion and love of helping others and is dedicated to her job. Theresa is always willing to help when the need arises. Theresa's sense of humor puts a smile on everyone's face. She brings a warm welcome to the front office staff. Presently, she is enjoying supporting the HR & Billing Departments. Though when needed, Theresa will help in any way she can. She is a true team player. Theresa loves camping with her family and is a diehard Eagles fan!
Carla joined Home Instead in 2007 and is responsible for coordinating client and CAREGiver schedules. Bringing more than twenty years of experience as an aide and medical administrator to Home Instead, she works to match client and CAREGiver needs, assigning shifts and providing on-call services. As a Certified Nursing Assistant and Home Health Aide, Carla has touched the hearts of those in retirement communities as well as those at Home Instead. She is a seasoned medical billing expert, working in fast paced doctor's offices. Carla loves animals, bowling and karaoke!
Alice has been with Home Instead for many years and she is our all-around financial firefighter. She does our bookkeeping, including processing incoming receivables and collections, and accounts payable. Along with being a full-charge bookkeeper, she assists staff in any way she can. Alice keeps us all up to date and organized. She was born and raised in Wilmington and is very involved in our community. She has over forty years of experience as a bookkeeper. Alice loves good food, wines and great music!
"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.