Reviews

​ ​​​​​​​​​​​​​​​​​Home Care Los Angeles, CA, Reviews.

Latest Home Instead Senior Care Los Angeles Reviews​

Read what ​other families in Los Angeles, CA hav​e to say about our Home Instead® homecare CAREGiver services:

"Thank You Home Instead for sending us the most capable , professional care givers to help me keep my husband home after heart surgery several months ago. I appreciate the fact that there is always someone on call to provide us with a substitute caregiver on the rare occasion when our regular caregiver is unable to work their shift. We will be forever grateful to this Exceptional agency! "

Posted by joangil on Oct 10 2017

"After breaking his hip, my father spent three months in a skilled nursing facility recovering from the injury. He expressed his desire to come home, and we were able to accomplish that just about six months ago. We considered three agencies and had their care coordinators meet Dad. Nina impressed us by her caring and compassionate demeanor towards Dad, and how she talked to him, and to us. Others treated him as if he wasn't even in the room. We also felt that Home Instead could provide the resources we needed to staff caregivers 24/7. When he got home, there were a lot of details that came up that needed to be addressed. We didn't need skilled nursing, but we did need blood sugar checked, oxygen levels checked, and two care givers to assist him to get in and out of bed. Our on-site coordinator visited almost weekly to help develop the client logs we needed to keep track of all the information, and to make sure all our care givers received the most current information. As Dad's strength improved with physical therapy, Home Instead made sure the video's we took of his PT sessions were viewed by staff, so his care givers could accomplish the same exercises with him when his Physical Therapist wasn't there. This was key to getting him up and around. His caregivers have engaged him in conversation, read to him, played cards with him and fixed his meals. They've been tremendously successful in managing his diabetes with appropriate foods. They've changed him and bathed him and groomed him, all with kindness and compassion and respect. Working with Home Instead, we've been able to put in place the caregivers we feel are the best fit for our father. It took us several months to accomplish this together, and working through the challenges that his dementia posed....and now he has a consistent schedule that is comfortable for him and for our family. Home Instead, and your caring staff, have made this difficult transition as seamless as possible, and have enabled my father to return to his home of 60 years. For that, we are very grateful. "

Posted by KI on Sep 12 2017

"We hired Home Instead for my friend. They provide home care, companionship, meal prep, bathing, dressing, monitoring, and making sure that he's safe and able to navigate around the house. We chose Home Instead because they were professional and responded, and so far we've been really pleased with the care providers that they've sent to the house. They've been on time and dependable. The care provider has done everything possible to earn her confidence and respect, and I would say that for the most part, it's going pretty well under the circumstances. Billing has been very convenient and very easy. I don't have anything for them to improve on at this time, and I'd be happy to recommend them. They've been initially what we expected, flexible, and easy to communicate with. "

Posted by Gary841724 on Jun 28 2016

"Home instead had good reviews and were very responsive. There were a number of people that I contacted, and they seemed to be the best option at the time. So far, it is working out quite nicely. They responded quickly and personally. For her well-being and peace of mind, it’s a huge plus. The first caregiver was young, a little immature, and was trying to take advantage of the system, so she was replaced. The second one is an older, more mature woman. Their customer service has been responsive, very good to work with, and personal, and they've done a very good job in helping my mom. "

Posted by Caring109413950 on Aug 06 2015

"My sister and I live out of state and needed temporary home care for our 91 year old mother in LA. Home Instead came HIGHLY recommended to me and, sure enough, they were they were superb in every way. Deanna, who is the person in charge, couldn't possibly have been more helpful and compassionate and understanding of the challenges of eldercare and IMMEDIATELY put us at ease that we were in good hands. She genuinely CARES.. The caregiver herself was also excellent. we are thrilled with this service and and will be using them regularly as needed and I would recommend them without qualification. "

Posted by ChallengedSon on Oct 10 2013

"I was first attracted to this agency by its name, Home Instead Senior Care Agency, and by its motto "To us, it's personal." Then, my first impression of the staff with whom I met was that I could trust them to take great care of my mom. I needed to set up non-medical care for my mother who was due home from the hospital after colon surgery. I was a little nervous as I was somewhat unsure of exactly what my mom needed in the way of care, since she was very independent and had never before been debilitated in any way. The agency staff supervisor was very re-assuring and helped me put together a checklist, based on their expert experience, which detailed how their referred home care provider would assist my mom and accommodate my mom's wishes. She would prepare my mom's meals, assist her with walking, keep her room tidy, and keep her company. I was so happy that, up to this point, the agency was top-notch and well designed. I was even happier when the very calm and understanding home care provider, Sharon, arrived at my mom's residence early enough to assist me with final preparations for my mom's return home. Without my prompting, she took the initiative to help me wherever she saw a need. She was a natural fit and she was good at what she did. She helped freshen my mom's bed; she even familiarized herself with and suggested positioning of toiletries, clothing and other necessities to make my mom as comfortable as possible. She greeted my mom as if they had known each other for a long time. Truly, my mom and I gained much more than a home care provider. We have a beautiful new friend. "

"My dad has been a client for more than six years. His current caregiver (2 years plus) is the "Nordstrom" of caregivers. She truly cares for him and keeps me posted with detailed information re. doctor visits, moods, etc. She is very protective of him. Additionally, she leaves copious notes for any substitute caregiver. The administrative staff is very responsive in meeting my dad's needs."

"My dad has been a client for more than six years. His current caregiver (2 years plus) is the "Nordstrom" of caregivers. She truly cares for him and keeps me posted with detailed information re. doctor visits, moods, etc. She is very protective of him. Additionally, she leaves copious notes for any substitute caregiver. The administrative staff is very responsive in meeting my dad's needs. "

Posted by AlexJo on Apr 29 2012

"I was first attracted to this agency by its name, Home Instead Senior Care Agency, and by its motto "To us, it's personal." Then, my first impression of the staff with whom I met was that I could trust them to take great care of my mom. I needed to set up non-medical care for my mother who was due home from the hospital after colon surgery. I was a little nervous as I was somewhat unsure of exactly what my mom needed in the way of care, since she was very independent and had never before been debilitated in any way. The agency staff supervisor was very re-assuring and helped me put together a checklist, based on their expert experience, which detailed how their referred home care provider would assist my mom and accommodate my mom's wishes. She would prepare my mom's meals, assist her with walking, keep her room tidy, and keep her company. I was so happy that, up to this point, the agency was top-notch and well designed. I was even happier when the very calm and understanding home care provider, Sharon, arrived at my mom's residence early enough to assist me with final preparations for my mom's return home. Without my prompting, she took the initiative to help me wherever she saw a need. She was a natural fit and she was good at what she did. She helped freshen my mom's bed; she even familiarized herself with and suggested positioning of toiletries, clothing and other necessities to make my mom as comfortable as possible. She greeted my mom as if they had known each other for a long time. Truly, my mom and I gained much more than a home care provider. We have a beautiful new friend. "

Posted by HoltChiri on Jul 11 2011
​​

As Dad's strength improved with physical therapy, Home Instead made sure the video's we took of his PT sessions were viewed by staff, so his care givers could accomplish the same exercises with him when his Physical Therapist wasn't there.  This was key to getting him up and around. His caregivers have engaged him in conversation, read to him, played cards with him and fixed his meals. They've been tremendously successful in managing his diabetes with appropriate foods. They've changed him and bathed him and groomed him, all with kindness and compassion and respect.

Working with Home Instead, we've been able to put in place the caregivers we feel are the best fit for our father.  It took us several months to accomplish this together, and working through the challenges that his dementia posed....and now he has a consistent schedule that is comfortable for him and for our family. Home Instead, and your caring staff, have made this difficult transition as seamless as possible, and have enabled my father to return to his home of 60 years.  For that, we are very grateful.
- K.S., 7/17


Thank You Home Instead for sending us the most capable , professional care givers to help me keep my husband home after heart surgery several 9months ago. I appreciate the fact that there is always someone on call to provide us with a substitute caregiver on the rare occasion when our regular caregiver is unable to work their shift.

We will be forever grateful to this Exceptional agency! 
- J.B., 7/17


My husband was in hospice care because of a terminal disease and i was not able to cope with this anymore, as i have myself a medical condition. Fast help was needed at  this point and I was introduced to Home instead  Care . The help was given immediately and exactly for our needs and I was very pleased with the Service and still are now. After my husband passed away I continued and continue with the caregiver Service and I am very happy with it.

Thank You Home Instead. Your help and care is very much appreciated.
- S.L., 7/17


"Thank you so much to everyone there involved in my Mother's care at the end of her life. Each and every individual we dealt with at Home Instead was caring and compassionate. Please pass along a special thank you to Chenell who was instrumental in making my Mom's final days comfortable. Thank you all."
- Ms. H., 3/19/13


"I cannot thank you enough for the care and concern you showed [my mom] these past two years. You were a true friend and companion and made her last days on Earth very happy. You are a true blessing..."
- Mr. H., 9/11


"Mary's professionalism, skills, and attention to my mother was only surpassed by her kindness. If my family has an opportunity to use Home Instead in the future, we hope that Mary is available for service. Please note that we highly recommend Mary for future endeavors."
- Ms. W., 8/18/11


"...I realize that working with elder people have a lot of challenges and can be difficult to handle at times, and we sometimes lose sight of why we do the work in the first place. I too work in the Health Care Profession and have for a very long time. But this was beyond what I ever expected from your company and I thank you and your entire staff from the bottom of my heart. I truly do not know what I would have done if you had not helped her. I really can't thank you enough. So it is without reservation that I recommend this company to anyone who is looking for elder assistance." 
- Ms. W, 1/22/11


"...Thank you for providing this wonderful help. I wanted the best for my dear loving husband and Wayne provided that...."
- Ms. L., 11/27/10


"...I also want to thank Deanna and Laurel in your office; they were responsive to my needs and, once again, made the transition easier than I would have thought."
- Mrs. R., 6/9/10


"...His expertise combined with compassion made a huge difference to us all."
- Mr. R., 5/31/10


"During our recent visit to our brother...in Los Angeles, we witnessed the great care one of your employees provided...She has been the key part of his being able to stay in his home and rehabilitate. We want you to know how much we appreciate her...."
- Ms. H., 5/03/10


"I am very pleased with the care my mother...received from your personnel. The four caretakers were first class...I have made a $5000 donation to the...in honor of your agency as a memorial to my mother...."
- Mr. B., 9/28/09


"I can highly recommend Home Instead services for health care service assistance."
- Dr. B., 9/22/09


"I would like to comment about the excellent care coordination provided by Laurel for my mom...Laurel's caring communication, follow through and the efforts she makes to find just the right care provider for my mom is beyond words...You have made my mom's and our life much more manageable under difficult circumstances...."
- Ms. K., RN, and Dr. K., 9/20/09


"...She attended to me with kindness, helpfulness and concern for my limited abilities...She is educated and fun to talk to; we had many interesting conversations about many subjects. I would give her an A+ for her work with me."
- Ms. R.


"I would just like to express my deep satisfaction and great appreciation for the wonderful service and attention my family and I received as clients of Home Instead Senior Care. My mother...was in need of assistance due to her advancing stages of dementia...And the caring and compassionate service that your agency provided, gave me a much needed break that was long overdue. It has allowed me to resume providing care for m mother with renewed energy and commitment...I would also like to commend the staff at Home Instead Senior Care...Their personable, friendly and knowledgeable demeanor allowed my family and I to relax knowing we were in good hands. I think your agency is one of the best. And in the future, I will contact Home Instead Senior Care again. I know that my mother will receive the best care available."
- Mr. L., 7/08/09


"I can't thank you enough for your patience, dedication and help in taking care of my mother's needs. It's a huge to have found you since, as you know, I have no siblings and I'm my mother's only living closest relative! It's such a comfort to know that we are not alone and there is help not only for her but fro my piece of mind...!"
- Ms. F., 4/29/09


"...Most importantly, Cathy was exceptional at spending one-on-one time with my husband and always making sure he was content, comfortable and entertained. Cathy was consistently dependable, conscientious of our needs and astute in her tasks. Her positive outlook and inquisitive nature made her a constant source of pleasure and comfort in our household...."
- Ms. W., 3/13/09


"...Maria is a very sensitive and loving person. She has been sensitive to my mom's needs and no matter how hard things get for her Maria manages to bring a smile to her face. She has been very reliable and consistent which proved to be very important in my mom developing a sense of trust...."
- Ms. K., 12/03/08


"...She responds warmly and generously to my mother's needs and provider her with meaningful and enriching companionship. She has been instrumental in raising the quality of my mother's day-to-day life..."
- Dr. K., 12/03/08


"On behalf of my mother, and our entire family I would like to extend our sincerest thanks and appreciation for your agency's contribution to her recovery...."
- Mr. M., 3/03/08


"...You and your care givers came to our rescue on short notice in November. My wife and I were about to leave for a month long trip to India when my mother...fell and required in-home help. I remember, you set things up as we called from our cell phone fairly late in the afternoon (or was it evening?) as we were driving my mother home from the hospital. We were so grateful to you for setting up home care up for her so promptly. We knew she would be in good hands while we were away...What we remember most is that you were there to help when we really needed it. Thanks again for being there, and for a job well done."
- Mr. D., 2/08/06

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