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serves Southern Franklin, Madison and Northern Pickaway Counties. Including the cities of London, Reynoldsburg, Harrisburg, Mount Sterling, Grove City, West Jefferson, Brice, Derby, Ashville, Canal Winchester, Columbus, Commercial Point, Galloway, Groveport, Lockbourne, Midway, Orient, South Solon
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Our Team

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​​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Columbus, OH

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (614) 849-0200 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
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Betty Phillips, Owner

Betty Phillips, Owner

​Betty took a summer job working in a nursing home immediately out of high school before she went off to Ohio University to study Medical Dietetics that fall. She developed her passion for helping Seniors and became aware of the challenges they face with rehabilitation, isolation, moving out of their homes., family dynamics, the progression of geriatric disease and ailments but also the joy and vast experiences they have to share with those willing to listen. She worked at the same nursing home every summer and after graduation for a total of eight years. She continued her education in senior care by attending Franklin University to further her knowledge in Healthcare Management and Administration where she expanded her scope into managing a Senior Care facility. Betty found Home Instead Senior Care through a couple of local owners who educated and marketed the services to her for her clients and she thought "That's it, all these seniors need is a little help at home, and they can stay home forever." She started her Home Instead Senior Care September 1, 2008. Betty is married and has two adult children. The love of her life is Preston her 8-year-old Springer Spaniel who does come to the office and spend the day occasionally.



Melissa Faris, Director of Client Care

Melissa Faris, Director of Client Care

​Melissa was drawn to the Home Instead Senior Care team through her passion for working with seniors. She has always known that she wanted to work with the senior population. Her favorite part about working at Home Instead is knowing that she is making a difference and improving the quality of life of local seniors in her community. Melissa attended Ohio University and received her Bachelor of Science with a focus in Exercise Physiology. After graduating, she moved back to Columbus and began her journey with Home Instead. In her role, she onboards clients, works with the family to create a care plan, keeps touch points with all parties involved in the care plan and does quality assurance through home visits and phone calls. When she is not working, she enjoys spending time with her two dogs, Sunday dinners with her family, and sailing when the weather is nice.


Steve Phillips, Director of Business Development

Steve Phillips, Director of Business Development

Steve is a graduate of Ohio University with a bachelor’s degree in Business Education. After graduating from Ohio University, Steve worked in post-secondary textbook publishing for over twenty-five years, earning various awards in Sales Excellence. What Steve enjoyed most was the fact that the educational materials he was representing helped students improve their lives and helped them to better their future. Because he has great passion to help others, it was easy for Steve to relate to Home Instead’s values right from the start. He feels proud that Home Instead is in the business of helping people stay in their homes safely and allows them to maintain an independent life style. Steve has been a part of the Home Instead team for three years and oversees the recruiting, interviewing and training of employees. He prides himself on helping our team grow both personally and professionally. Without him, it’s safe to say that we wouldn’t have the great team dynamic that we do today.


Paul Kornmiller, Client Service Coordinator

Paul Kornmiller, Client Service Coordinator

Paul has been with Home Instead Senior Care for 10 years and wears many different hats when it comes to his responsibilities. From managing the schedule and training CAREGivers to working in the Human Resources department, Paul works very hard to ensure that things run smoothly. His favorite thing about working at Home Instead is that he gets to spend every day doing his part to help those who need it. He often expresses how grateful he is that Home Instead has given him an opportunity to find a position that he is not only passionate about, but one that fulfills his life. Paul is from Carol, OH and has worked in the healthcare field since high school while also attending culinary school. In his time away from Home Instead, he enjoys exercising, traveling, and spending time with his fiancée and dog. Paul’s passion and hard work does not go unnoticed and is the reason why he is an asset to the Home Instead Senior Care team. 


Michelle Grywalsky, Community Service Representative

Michelle Grywalsky, Community Service Representative

​Michelle's passion for helping others is what attracted her to Home Instead Senior Care. She is originally from the Cleveland, OH area and will forever support all Cleveland sports teams. Michelle graduated from Bowling Green State University where she received her Bachelor of Arts and Communication, with a career focus in Social Service. Following her graduation, she moved to Brooklyn, NY where she worked for a non-profit rebuilding homes that were destroyed in hurricane Sandy. Once she completed her term, she then moved to Columbus, OH where she worked in direct sales and marketing for a couple of years. Because she wanted to work for a company that makes a difference, she then decided to take on something new and found Home Instead Senior Care. She was instantly attracted to the company's mission to enhance lives- not only the lives of the clients and families, but the local community as well. One of her favorite things about working at Home Instead is the team-based atmosphere and the positive impact they all create.


Vicki Parrett, CAREGiver Empowerment Coordinator

Vicki Parrett, CAREGiver Empowerment Coordinator

In three months, marks Vicki’s third year working at Home Instead Senior Care. As the CAREGiver Empowerment Coordinator, Vicki’s in charge of making sure all CAREGivers are following protocol and the plan of care, doing CAREGiver introductions and inspiring our CAREGivers to grow within their field. She is currently attending Daymar College to become a Medical Assistant and is a mother to her two grown sons. One of her favorite things about working at Home Instead is getting the opportunity to meet with her clients and hear about their stories from the past. She loves learning about who they are and where they come from; along with seeing how the world has changed from their perspective. Vicki is very creative and loves to paint, draw and do crafts; especially with her clients. Vicki’s kind heart and hard work makes for a great addition to the Home Instead team. 


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