"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
Lynn is responsible for making sure that all areas of our office - staffing, recruiting, quality assurance and office support - are working together to ensure that our clients are receiving outstanding care and our CAREGivers have the support they need in order to do their jobs well. Lynn has been with Home Instead since 2004.
Joe, Helene and Tina are our Client Care Coordinators. They perform service calls and quality assurance visits. It is their mission to ensure that each client receives outstanding service and that our CAREGivers have the tools and training they need. Joe first started working for Home Instead in 2005, Tina began in 2012, and Helene joined our team in 2013.
Suzanne handles day-to-day bookkeeping for our clients and CAREGivers and also assists with staffing. She is the contact for billing, payment and payroll questions. Suzanne has been in the senior care industry since 1995 and has been with Home Instead since 2006.
Rita assigns CAREGivers to client shifts, working hard to ensure a great match every time. She works on scores of client and CAREGiver schedules every day. Rita joined Home Instead in 2009.
Jacqui is responsible for ensuring that we have plenty of qualified and trained CAREGivers to meet the needs of our clients. In addition to recruiting, hiring and training CAREGivers, Jacqui also monitors their progress. Jacqui joined Home Instead in 2013.
Stephanie shares the After-Hours responsibilities with Doug. The After-Hours Coordinator ensures that we are available and responsive 24 hours a day, 7 days a week. Stephanie has been with Home Instead since 2013, and Doug joined us in 2014.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.