Read what other families in Chicago, IL, have to say about Home Instead Senior Care's CAREGivers and home care capabilities:
"I first engaged Home Instead in September 2017 to provide caregiving services for my now 91-year-old mother for four hours a day. Throughout the past four years, both my mother and I have found the agency to be extremely professional, responsive and attentive to my mother's needs. The caregivers that the agency has provided are generally diligent and reliable. I have also been impressed that the agency has managed to continue to provide uninterrupted services throughout the pandemic, and has clearly thought through how best to keep its caregivers and their clients safe. We have just had to terminate the relationship because my mother has moved into a nursing facility, but otherwise would have continued to use the agency for the foreseeable future. "
"Chelli and the crew of caregivers are always responsive and professional. We have been very satisfied "
"Care and response has been excellent"
"My friend's only request was to be at home. Home Instead made that possible. The caregivers were kind, caring, responsible and reliable. The office staff was helpful and informative, handling last minute changes with ease. They not only took excellent care of my friend, but they put my mind at ease. I very much recommend them."
"My family hired Home Instead Home Care to assist us in taking my father-in-law home from Northwestern Memorial Hospital. He had many medical needs, but he so badly wanted to get back home. Chellie answered our first call and coordinated an intake nurse to visit immediately, and within 24 hours my father-in-law was back at home. The home care attendant was professional yet caring and compassionate and she quickly became part of the family! Our dad was able to spend his remaining days in the comfort of his own home surrounded by his loving family all because of the care provided by the staff at the Sheffield Avenue Home Instead Agency. We will be forever grateful for their assistance!"
"Home Instead employees are kind, understanding, knowledgeable, and prompt."
"Home Instead Senior Care is an excellent provider of care for my husband. The caregivers have been outstanding in all areas of their care for my spouse. They understand the progression of his Alzheimer's disease and are extremely patient with him. I know that when I leave that he is excellent hands.
The agency from the receptionist to the visiting nurses to the client manager have all been very responsive. I know that my calls will be returned promptly and that they are there to help.
Thank you, Home Instead, for all you do!
"Noulette is a self-starter. We know she can be depended upon to do anything within reason that we ask her to do."
"We are EXTREMELY PLEASED with Home Instead and with the caretaker they assigned to us. Both top-notch. We are also pleased with he company itself- its customer satisfaction program with a supervisor coming out every month, and in our dealings with the office staff. They have gone beyond the call of duty to accommodate the needs of my disabled wife. Our caretaker is an angel from Heaven and has helped maintain my wife's quality of life to the highest degree.
We couldn't be more pleased with Home Instead!"
"In March, 2018 my 90 year old father needed caregivers. On the recommendation of a friend, I called Home Instead, and they have provided excellent service for him ever since. The initial call set up the evaluation meeting in just a few days and the caregivers started shortly thereafter.
Initially the thought was he just needed someone there for a few hours during the day but it quickly changed to needing someone 24/7.
It has been a seamless process, and the agency has provided excellent caregivers who have truly been wonderful for my father. They have been very thorough in finding the right match for him. I have been made aware of any schedule changes in a timely fashion.
He currently has several regular caregivers, but in the event one is not available they are very thoughtful about a replacement that would be good for my father.
I cannot say enough good things about every aspect of my experience with Home Instead! The caregivers are truly kind exemplary individuals, the staff at the office are thorough and friendly & monthly nurse's visit helpful in understanding the status of my father's health.
It is a comfort not just to me but his entire family.
“…You and your team have been nothing short of excellent in all aspects of our relationship…As we spoke with the various services, it became apparent that Home Instead was listening better than the rest. What I personally found satisfying was the dignity with which the staff treated my parents...consistent contact made it painless to manage the quality of care my parents were receiving…Home Instead’s desire to form a strong relationship with the concerned family is a key differentiating value to their service…Home Instead has responded to every one of our requests professionally and urgently. They understand senior care and how to support the interests of those in need of care as well as the interests of the concerned family.
The quality of their caregivers, their relationship based approach to family, and their willingness to respond quickly to changing needs separates their approach to senior care from all the others we considered.”Mike A., Niles, IL
“…I deeply appreciate the special care Arlene gave to my mother as her health declined. Your staff was always helpful, and it was reassuring to know you were there for whatever might arise. My mother appreciated the care as well…”Cynthia R-G. & Family, Chicago, IL
"... I want to thank you for the care that all of the caregivers at Home Instead provided to Roy. From your administration in the office to the care in his apartment, everything was first rate. I can't imagine how we would've allowed Roy to fulfill his wish of remaining at home (in Evanston) without your care. Special thanks to Sharon, Verona, and Lilly...I can attest to his feelings for them. Well done and thanks again."Stuart V., Attorney at Law, Lashly & Baer, P.C., Chicago, IL
“…the assistance given to my Mom was nothing short of wonderful. I was very impressed with the caregivers sent to my house for my mother. They were always on time, and conferred with me as to my mother’s needs and interests, including the types of food she liked or what clothes she wanted to wear. They always treated her with great dignity and care… I would like to thank the Home Instead personnel, especially Carol and Aliona, who made my mother as comfortable as possible throughout her final days. I am also thankful to Ewelina, the client coordinator for explaining Home Instead’s services, costs and in coordinating her caregivers with my work schedule.”
Paul G., Chicago, IL
“We were very pleased with the caregiver we hired from Home Instead to help with our grandmother. Because of her assistance, our grandmother was able to spend a holiday with her children, grandchildren and great-grandchildren. She passed away five months later, so it was even more special that she was there with us. We highly recommend this agency.”Brian B., Chicago, IL
“I am most grateful for the care you provided over the years, especially by Julie, who was a great help to Marjorie and always showed sincere concern and respect.”
Geri B., Chicago, IL
"Back in September we were under the gun to set up care for him and I felt lucky to know Jill through my neighbor O.H. Talking to Biju was so reassuring. He was professional and kind. Thank you for your flexibility. It gave me a little peace of mind during a trying time, and warmth – to know that it’s not just strictly business for you."Frannie B., Skokie, IL
“Thank you for placing Joanna in our lives. Her caring, compassion, and determination have helped us support our father through difficult times. Since Joanna entered Dad’s life, he is embracing life to a greater extent than he has in sometime. Knowing that he appreciates Joanna and knowing that he is being genuinely cared for, helps give us all peace of mind.”Ed G. & Family, Chicago, IL
“Dear Gina: Please express our family’s thanks to everyone involved in the care of our mom. People were always caring and attentive, whenever we called. We want to also thank you for lovely flowers and condolences. Home Instead really helped us and Hilda this past year and truly allowed her to live her last days as she wished. With deepest gratitude…”
Brenda W. & Sandy W., Chicago, IL
“Thank you for your care and support over the years. My friend Rudy was appreciative of the TLC he received from your team. It meant a great deal to me to know that he was in good hands and that I could always rely on you.”Kathrene W., Chicago, IL
“I just wanted to take a moment to let you know how pleased both my parents are with your agency’s care of them. From the moment your worker showed up they were hooked. She was wonderful with them and they came to depend on her and enjoy her company. This has been a huge relief to me, especially because I am so far away [in Nebraska].”
Melanie B., Chicago, IL
“Thank you so much for all the help you have given us in caring for my mother. It has been wonderful to have been able to turn to you whenever I have needed help or advice.”
Margo S., Chicago, IL
“Ewelina: I know we had a fairly brief provider/client relationship but I was very impressed with your office and the caregivers themselves. I wish mom was able to return home and we could continue the daily visits but that time has passed. If I can ever be a reference for you to other prospective clients please do not hesitate to ask. I will be more than happy to give you glowing reviews.”
"A friend recommended that I contact Home Instead Senior Care. That call turned out to be the best thing I could have done.... Kristina Turk came out to assess my parent’s needs. Kristina was just wonderful. She was informative and genuinely concerned about finding the 'right' person for my folks. She helped me to understand the process and made me feel confident that I had made the right choice.... I was impressed that Kristina brought the caregiver on the first day to introduce them. This helped to ease the transition of having a stranger move into my parent’s home.... the caregiver was a godsend. She took care of my parents with kindness and compassion and did absolutely 'everything' for them. I had complete peace of mind that my parents were being taken care of in the same manner that I would take care of them…no small task.... I would highly recommend Home Instead Senior Care to anyone in need of the services of a caregiver. And, if I ever require this type of service again, my first call will be to Home Instead. Thank you so much for all you did for my parents and for me."
Joyce M., Norridge, IL
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