Read what other families in Chicago, IL, have to say about Home Instead Senior Care's CAREGivers and home care capabilities:
"We are EXTREMELY PLEASED with Home Instead and with the caretaker they assigned to us. Both top-notch. We are also pleased with he company itself- its customer satisfaction program with a supervisor coming out every month, and in our dealings with the office staff. They have gone beyond the call of duty to accommodate the needs of my disabled wife. Our caretaker is an angel from Heaven and has helped maintain my wife's quality of life to the highest degree.
We couldn't be more pleased with Home Instead!"
"In March, 2018 my 90 year old father needed caregivers. On the recommendation of a friend, I called Home Instead, and they have provided excellent service for him ever since. The initial call set up the evaluation meeting in just a few days and the caregivers started shortly thereafter.
Initially the thought was he just needed someone there for a few hours during the day but it quickly changed to needing someone 24/7.
It has been a seamless process, and the agency has provided excellent caregivers who have truly been wonderful for my father. They have been very thorough in finding the right match for him. I have been made aware of any schedule changes in a timely fashion.
He currently has several regular caregivers, but in the event one is not available they are very thoughtful about a replacement that would be good for my father.
I cannot say enough good things about every aspect of my experience with Home Instead! The caregivers are truly kind exemplary individuals, the staff at the office are thorough and friendly & monthly nurse's visit helpful in understanding the status of my father's health.
It is a comfort not just to me but his entire family.
"My parents are 101 and 98 respectively and live in the home my brothers and I grew up in. We have received wonderful care for my parents through the caregivers provided by A Home Instead, and the nurse who works with my parents, Dottie, has been superb. Thank you, A Home Instead.
"Home Instead provided a caretaker for my wife for 18 months. This is a quality firm that does everything right. I strongly recommend them."
"I use this service for my elderly parents, one of whom has dementia and the other of whom has limited mobility. Home Instead is staffed by very responsive staff who thoughtfully work with families to place caregivers. I have peace of mind knowing that there is accountability in the system. Shelley and Karen at the HomeInstead office in Chicago are particularly professional, competent and understanding. It is difficult to match caregivers with families but Home Instead does their best. Our family has had good luck with the current set of caregivers placed with us. Very competent overnight caregivers were placed very quickly when the need arose. One happened to be available within one day and became a regular for a five-night-a-week schedule, and another was available in time for remaining needed two nights per week. and also became a regular. I don't think it gets better than Home Instead."
"The care and warmth given by Home Instead Senior Care is without peer! My particular caregiver, Pam S,. was so easy to have around and so open to anything I asked for. The whole experience really was like having a true old friend in my home."
"Personnel are most courteous, professional and caring when I have contact with them. My uncle is the client. He is a somewhat difficult person with whom to deal, but all caregivers seemed to do their best for him, as far as I can tell.
"Our caregiver Liz is exceptional. Not only does she follow my instructions she also sees and executes tasks. I have not even thought of her sunny, cheerful attitude that makes our aches and pains almost tolerable. She has literally rejuvenated two old people.
"After our Dad passed away, we needed someone to stay with our Mom during the day. The staff at Home Instead matched us with a care giver who was perfect for Mom and her particular needs. For 3 years, Jean was reliable and provided Mom with the best of care and companionship. As Mom's care needs changed toward the end, the staff at Home Instead were able to provide us with the additional help that we needed - even within hours. We are so pleased to have found Home Instead! They were always available, caring, and supportive. We highly recommend Home Instead for any family looking for a caregiving provider that is reliable and responsive to their needs.
"Home Instead came to the rescue when my mom, who has Alzheimer's, declined quickly and needed a caregiver. The office staff are responsive, understanding and work quickly to meet your needs. The caregivers are simply amazing - caring, friendly, patient and truly loving. I highly recommend Home Instead!
“…You and your team have been nothing short of excellent in all aspects of our relationship…As we spoke with the various services, it became apparent that Home Instead was listening better than the rest. What I personally found satisfying was the dignity with which the staff treated my parents...consistent contact made it painless to manage the quality of care my parents were receiving…Home Instead’s desire to form a strong relationship with the concerned family is a key differentiating value to their service…Home Instead has responded to every one of our requests professionally and urgently. They understand senior care and how to support the interests of those in need of care as well as the interests of the concerned family.
The quality of their caregivers, their relationship based approach to family, and their willingness to respond quickly to changing needs separates their approach to senior care from all the others we considered.”Mike A., Niles, IL
“…I deeply appreciate the special care Arlene gave to my mother as her health declined. Your staff was always helpful, and it was reassuring to know you were there for whatever might arise. My mother appreciated the care as well…”Cynthia R-G. & Family, Chicago, IL
"... I want to thank you for the care that all of the caregivers at Home Instead provided to Roy. From your administration in the office to the care in his apartment, everything was first rate. I can't imagine how we would've allowed Roy to fulfill his wish of remaining at home (in Evanston) without your care. Special thanks to Sharon, Verona, and Lilly...I can attest to his feelings for them. Well done and thanks again."Stuart V., Attorney at Law, Lashly & Baer, P.C., Chicago, IL
“…the assistance given to my Mom was nothing short of wonderful. I was very impressed with the caregivers sent to my house for my mother. They were always on time, and conferred with me as to my mother’s needs and interests, including the types of food she liked or what clothes she wanted to wear. They always treated her with great dignity and care… I would like to thank the Home Instead personnel, especially Carol and Aliona, who made my mother as comfortable as possible throughout her final days. I am also thankful to Ewelina, the client coordinator for explaining Home Instead’s services, costs and in coordinating her caregivers with my work schedule.”
Paul G., Chicago, IL
“We were very pleased with the caregiver we hired from Home Instead to help with our grandmother. Because of her assistance, our grandmother was able to spend a holiday with her children, grandchildren and great-grandchildren. She passed away five months later, so it was even more special that she was there with us. We highly recommend this agency.”Brian B., Chicago, IL
“I am most grateful for the care you provided over the years, especially by Julie, who was a great help to Marjorie and always showed sincere concern and respect.”
Geri B., Chicago, IL
"Back in September we were under the gun to set up care for him and I felt lucky to know Jill through my neighbor O.H. Talking to Biju was so reassuring. He was professional and kind. Thank you for your flexibility. It gave me a little peace of mind during a trying time, and warmth – to know that it’s not just strictly business for you."Frannie B., Skokie, IL
“Thank you for placing Joanna in our lives. Her caring, compassion, and determination have helped us support our father through difficult times. Since Joanna entered Dad’s life, he is embracing life to a greater extent than he has in sometime. Knowing that he appreciates Joanna and knowing that he is being genuinely cared for, helps give us all peace of mind.”Ed G. & Family, Chicago, IL
“Dear Gina: Please express our family’s thanks to everyone involved in the care of our mom. People were always caring and attentive, whenever we called. We want to also thank you for lovely flowers and condolences. Home Instead really helped us and Hilda this past year and truly allowed her to live her last days as she wished. With deepest gratitude…”
Brenda W. & Sandy W., Chicago, IL
“Thank you for your care and support over the years. My friend Rudy was appreciative of the TLC he received from your team. It meant a great deal to me to know that he was in good hands and that I could always rely on you.”Kathrene W., Chicago, IL
“I just wanted to take a moment to let you know how pleased both my parents are with your agency’s care of them. From the moment your worker showed up they were hooked. She was wonderful with them and they came to depend on her and enjoy her company. This has been a huge relief to me, especially because I am so far away [in Nebraska].”
Melanie B., Chicago, IL
“Thank you so much for all the help you have given us in caring for my mother. It has been wonderful to have been able to turn to you whenever I have needed help or advice.”
Margo S., Chicago, IL
“Ewelina: I know we had a fairly brief provider/client relationship but I was very impressed with your office and the caregivers themselves. I wish mom was able to return home and we could continue the daily visits but that time has passed. If I can ever be a reference for you to other prospective clients please do not hesitate to ask. I will be more than happy to give you glowing reviews.”
"A friend recommended that I contact Home Instead Senior Care. That call turned out to be the best thing I could have done.... Kristina Turk came out to assess my parent’s needs. Kristina was just wonderful. She was informative and genuinely concerned about finding the 'right' person for my folks. She helped me to understand the process and made me feel confident that I had made the right choice.... I was impressed that Kristina brought the caregiver on the first day to introduce them. This helped to ease the transition of having a stranger move into my parent’s home.... the caregiver was a godsend. She took care of my parents with kindness and compassion and did absolutely 'everything' for them. I had complete peace of mind that my parents were being taken care of in the same manner that I would take care of them…no small task.... I would highly recommend Home Instead Senior Care to anyone in need of the services of a caregiver. And, if I ever require this type of service again, my first call will be to Home Instead. Thank you so much for all you did for my parents and for me."
Joyce M., Norridge, IL
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