"Match the experience of the provider with the specific care needs and personality of the client. Inform family of changes in the clients functioning and or issues/events concerning the client in a timely manner. Provide the service at a reasonable cost."
"In your calm, competent manner you took charge of the most difficult situation imaginable. As we are about to celebrate my mother’s 94th birthday I’ve been reflecting on the dignity you have given to both my parents during the end stages of their lives. I sleep soundly at night knowing that my mom is not only in capable hands but that she is treated with respect and love."
"You have been part of our lives for at least two years and we are indebted to the love and care you have shown to my parents. Without your care they would not have been able to live the independent lives they lived. Thank you. The floral basket sent to the church was magnificent. I have so enjoyed seeing the white and red flowers. It was something Mom would have loved. Thank you for all your love, support and care. With heartfelt love and gratitude." "
"We have been very pleased with the service we have received from Home Instead Senior Care. You have always seen that we get the proper caretaker for us in over 4 years with your company. We would highly recommend Home Instead Senior Care to any person that might need a caretaker." "
"Among those, you truly stand out. You were critical in making the transition from hospital to home care. I will never forget when we met with you at the hospital and you made it clear the kind of care we should expect for my parents. It made all the difference for our family and I am extremely grateful." "
"Dad fell and my 93 year old mother needed a caregiver to assist her while dad recuperated in the nursing home. The caregiver was punctual, caring and compassionate. She helped mother cope with the separation from my father. When I refer you now I will do so based on my personal and favorable experience."
"Sarah knew how much my mother cherished her houseplants and the birds, squirrels and chipmunks that frequented her feeders. So she set up a feeder just outside my mom’s bedside window. Now they laugh together at the antics of the animals that come to feed at it."
"Since Home Instead Senior Care came into the picture it’s less stressful. It’s nicer. I talk to my mom and she’s busy-she’s not just waiting for a call from me. It’s finally back to the balanced mother/daughter relationship we’d been missing." "
"When my Mother came home from rehab after suffering a stroke, this agency provided home helpers during the day while I was at work. The helpers were not nurses or nurses aids but were able to help my mother with her hygiene needs, prepare meals, prepare her medications, supervise her walking, and perform some basic cleaning around the house. The agency required the helpers to document the care they provided each day and to follow strict rules. The helpers were all compassionate and diligent. The only difficulty was that different helpers were sometimes scheduled with little or no notice. While the service is expensive, it allowed my Mother time to recover from her stroke at home instead of having to go to a nursing home. We were grateful for the service these helpers provided for six months.