Our Team

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​​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Statesville, NC

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (704) 924-9909 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
​​​ ​​

Creighton Gibson - Franchise Owner

Creighton  Gibson - Franchise Owner

I am self employed now after working for J.C. Steele and Sons for 16 years, after going through years of health issues with my mother and father I took a big leap of faith and started this business. 


Home Instead Senior Care, we are independently owned and operated, but we are the largest non-medical provider of companionship and help for the elderly in the world. There are 10 offices in N.C. and over 800 offices world wide, Canada, USA and Japan. All of our CAREgivers are thoroughly screened, trained and bonded, they are my employees and I pay all taxes, workmans compensation and we also require a minimum of six references and we do a criminal background check and driving record check. 


I will always take my CAREgiver to the client the first time to ensure the most piece of mind and this also makes the meeting as stess free as possible.  


Creighton can be reached by calling 704.924.9909 or via email at cgibson@homeinstead.com​​



Tracey Gibson- Franchise Owner and Operations Manager

Tracey Gibson- Franchise Owner and Operations Manager

Tracey & Creighton Gibson operates together with an administrative team of 17 people Gibson Care Corp., d/b/a Home Instead Senior Care, a licensed home care agency serving Iredell and Alexander Counties. This past year marked our 15th Anniversary serving our community. We facilitate workshops and classes in the areas of Alzheimer's C.A.R.E., Stanford University's "Healthy Living with Chronic Diseases and Healthy Living with Diabetes", lead a professional Leadership Team that prepares for doctor visits, senior nutrition, dealing with the stress of CAREGiving, and we also speak to companies and organizations on topics related to senior care for their employees. Tracey is currently serving on the Statesville Theatre Board as Director of Box Office, Past Chairman of the United Way of Iredell, member of the Rotary Club of Statesville where she is a Paul Harris Fellow, Public and Governmental Affairs for the Greater Statesville Chamber of Commerce, she served on a national marketing committee that positions Home Instead Senior Care as a global leader while "Changing the Face of Aging".  She has also served as the Past Chair of the Carolina Balloonfest and she's active in her local church serving on the Youth Council and Church Directory for South River Baptist Church. Creighton is the President of Gibson Care Inc. and serves on the Personnel Committee of South River Baptist Church and leads a youth prayer group on Sunday nights.

 

Tracey and Creighton have 20 years of combined non-profit management and leadership experience from previous roles in church leadership, Chamber of Commerce work in Statesville and Davie County and various leadership roles in the community.

 

Some awards that Tracey is very proud of include Business of the Year from the Greater Statesville Chamber of Commerce along with 2 separate years Top Sales per Senior in the Mid-Atlantic Region from Home Instead Senior Care Inc. Home Instead Senior Care is a member of Alexander County, Mooresville and Statesville Chambers of Commerce, and Home and Hospice Association of the Carolinas. She holds a Bachelors Degree in business from Gardner-Webb University. Served on corporate's Franchise Exchange Council and Marketing Fund committee for six years.

 

Tracey is married to Creighton Gibson (29 years) and they have one eighteen-year-old daughter, Brittany Gibson who attends Statesville Christian School as a senior in high school.  We enjoy many types of sports such as volleyball, camping, golf, hot air balloons and statewide politics.  Tracey identifies her keys to success as: tremendous family and business support; taking many leaps of faith; courage not to waiver; ability to ask for help and a passion to help others by being a resource to seniors in our community.

 



Tracey may be reached by calling 704.924.9909 or via email at tgibson@homeinstead.com


Brian Baylor- General Manager

Brian Baylor- General Manager

Brian Baylor is a business and non-profit executive with a breadth of diverse experience, including international Operations, Marketing, Human Resource (HR), Shared Services and General Management/Executive Director positions.  He currently works as the General Manager of Home Instead Statesville fulfilling his vocational mission to actively support leaders and organizations who are making a meaningful difference in the lives of others. 

 

Previously, Brian worked for Caterpillar, a Fortune 50 Company, where he had a proven record of delivering substantial financial results through strong organizational effectiveness initiatives. 

 

For example, Brian served two and a half years as managing director for AsiaTrak Ltd. in Tianjin, China, a Caterpillar joint venture company.  While with AsiaTrak, the team grew sales from approximately $75 million to $150 million while achieving record profits and paying the first-ever shareholder dividend.  The business results were a direct result of a cultural transformation evidenced by an improvement in the annual employee opinion survey from a 37% to 93% favorable response rate.

 

Most recently Brian served for approximately 8 years as the Executive Director of two churches located in the Charlotte area.  In both cases, he was able to use his education and experience to help the churches function as a efficiently and effectively as possible thus enabling as many resources as possible to be poured in to ministry efforts positively impacting lives for Christ locally, nationally and internationally.     

 

Brian has a Bachelor of Science degree in business with an emphasis in marketing from Western Illinois University in Macomb, Ill., and graduated from the Caterpillar Management for the 21st Century Executive MBA Certificate Program at Bradley University in Peoria, Ill.

 

Brian has been married to Kris for close to 30 years.  Kris works for Amazon as a Regional Training Manager.  They have two children; Maris who is pursuing a Masters in Social Work and Christian (CJ) who is soon to graduate from UNCC with a degree in Anthropology.  CJ also plans to attend graduate school pursuing a Masters in Biological Anthropology and Forensic Science.


​Brian can be reached by calling 704.924.9909 or via email at brian.baylor@homeinstead.com


Deborah Hillard, RN, BSN, Director of Client Care

Deborah Hillard, RN, BSN, Director of Client Care

I have always wanted to be a nurse ever since I was a little girl. I think it was just second nature for me. I used to pretend I was taking my father's Vital Signs with my little nurse's kit. Great fun! Throughout the years my interest grew into something more serious. For me  the most important and underlying facet of my nursing career has been nursing as a mission and career that started as a Candy Striper at the age of 13 and Nurse's Aide at age 14. I had the unique opportunity to witness my first baby being born at 14 and my first dying patient during nursing school at 17.  I attended Barnes Hospital School of Nursing in St Louis Missouri for my 3 yr Diploma as a student in the last 3 yr class at that hospital-based school. I joined the Air Force Nurse Corp after a year working at Barnes in neuro-medicine, met my husband and lived in Germany for 6 years, had 2 wonderful sons Mark and Erik. Traveled the world so to speak. I also attended Valdosta State College in Valdosta Georgia to receive my BSN Degree prior to going overseas. The experiences I have had as a nurse have certainly been unique anywhere from Medical Surgical, Pediatric, Neuro- medicine, US Air Force Nurse Corp, Red Cross Volunteer teaching Hypertension at the base clinic, physical assessments of children in a very remote village called Chermaitre Haiti with the Vassar Haiti Project, to home care.  When I moved to New York I decided I wanted to try something different and decided to apply for a Nurse Case Manager's position at Fishkill Health Inc, in Beacon NY, later known as Elant. Little did I know that that decision was going to greatly influence my career path for the next 26 years. Home Care gave me the opportunity to use a wide variety of skills on a more one-to-one basis which is what most nurses like. I have worked in the capacity of a nurse case manager, clinical coordinator, and Director of a Long Term Home Health Care Program. When people ask me why I moved to Statesville, I tell them I moved to be closer to my son who is in Charleston and I have a friend who also moved here. If you ask me why I chose Home Instead, I will tell you I was impressed with the focus of this agency right from the very beginning. "To us ,it's personal"  and that is exactly the way I see my chosen career path, nursing as a mission.

Deborah can be reached by calling 704.924.9909 or via email at deborah.hillard@homeinstead.com



Judy Guthrie, RN, BSN- Client Care Director

Judy Guthrie, RN, BSN- Client Care Director

​With over 40 years experience as a Registered Nurse, Judy has worked in hospitals as well as home health and now home care. Judy is a Certified Hospice and Palliative Care Nurse. Married to Glenn for 44 years, they have two sons and 4 grandchildren with one more on the way. 

Judy enjoys volunteering at her church and has worked with some of the youth groups. 


Judy can be reached by calling 704.924.9909 or via email at judy.guthrie@homeinstead.com


Beth Gervase - RN, BSN, Client Care Coordinator

Beth Gervase - RN, BSN, Client Care Coordinator

Retirement brought my husband and I to North Carolina.  I am a retired nurse – having spent my career travelling the many paths nursing can take you – ICU, ER, Case Management, Home Health, Employee Health and Safety (in both manufacturing and hospital.)  When I got to Statesville I thought it would be a great idea to learn about the Senior culture here by working with Seniors.  So becoming a Home Instead Care Giver was a good fit!  Eventually I did have my nursing license transferred to NC so I could provide nursing services for Home Instead Senior Care.  I have seen the positive effect that HISC caregivers have had in the lives of our clients and I feel very blessed to be able to represent this organization. 

Beth can be reached by calling 704.924.9909 or via email at  bethg@homeinstead.com​


Valerie Mills, RN- Client Care Coordinator

Valerie Mills, RN- Client Care Coordinator

Greetings,

 

What can I say about Valerie? Valerie is a UNC-Charlotte Bachelor of Science Registered Nurse who absolutely loves to educate and empower individuals to optimize their total state of health – spiritually, mentally, emotionally, and physically.  In the year 2000 she began studying Natural Health to resolve some health challenges that originated during infancy. Since then she has completed a Doctor of Natural Health degree, Certification of Natural Health Professional, Professional Herbalism, Graduate Certification in Nutrition, Clinical Herbalism, and Nutritional Therapy.  She resigned from the acute hospital setting role as Educator / eLearning Specialist in 2016 to pursue her passion to work in Natural Health & Wellness. Prior to arriving to Home Instead Senior Care, she was functioning as a True Cellular Detox Nutrition Coach in a functional nutrition clinic. So how did she arrive to Home Instead Senior Care? That is a great question!  In the process of now building her Education Wellness Coaching practice, HISC affords the opportunity to have flexible hours, hear great stories from the clients, and work with a team of amazing people.

 

Valerie enjoys riding go-karts, playing laser tag, mowing the lawn with her zero turn lawn mower, working in her raised-bed gardens, and best of all – spending time with her family. So, what can I say about Valerie? She enjoys life, loving, and laughing.



Valerie can be reached by calling 704.924.9909 or via email at valerie.mills@homeinstead.com


Helena Renda, RN- Client Care Coordinator

Helena Renda, RN- Client Care Coordinator

I joined the Home Instead Senior Care Care Team in Novemeber of 2017. As an RN, certified Nephrology Nurse, I helped patients with kidney problems before coming to Home Instead. I have been a Critical Care and Chronic Care Nurse. 


I am the mother of two daughters and have two beautiful grandchildren as well. When I am not working, I enjoy many philanthropic pursuits including volunteering at the local soup kitchen, food bank, and painting homes. I love to be creative as well and enjoy reading, painting, refinishing furniture, and gardening just to name a few. 


​Helena can be reached by calling 704.924.9909 or via email at helena.renda@homeinstead.com


Kelli Spencer- Information Specialist

Kelli Spencer- Information Specialist

​Born and raised in West Virginia, I knew at an early age through Girl Scouts and 4-H, my ministry in life would be in "service". The joy I felt working with seniors as a youth, led to educational interests in psychology and social work. 

My passion for service, spanning two decades, has flourished through forming many life-long friendships and relationships beyond the realm of professional limitations. Relocating to North Carolina in 2001 added depth and growth to an already blossoming career. Focusing my talents in planning and coordination and my love for special events, led me to work in various positions with area Hotels, Restaurants, and Country Clubs. It was in one area club that I met my husband, a chef by trade. He was born and raised on the coast of North Carolina and was also a recent transplant to the Statesville area where we met while working together. 

Many years later, with the addition of a beautiful, intelligent, vivacious little boy, my husband and I have made Statesville our home. Feeling the need to return to my roots, I began to seek out new and possible opportunities, which led me to Home Instead Senior Care. I feel it was divine intervention that brought my search full circle and led me to the Gibson Family. 

I am thrilled beyond measure to be a part of this team and to serve our community through Home Instead.


Kelli can be reached at 704.924.9909 or kelli.spencer@homeinstead.com 



Darla Corah, CNA- Lead CAREGiver

Darla Corah, CNA- Lead CAREGiver

Darla Corah laughs easily and has a calm, soothing voice. Darla speaks with wisdom and can chat about any subject. She's a people person who is interested in others and wants to get to know them better. Darla has worked for Home Instead Senior care since January 2008 and is excited about her new role as LEAD CAREGiver. 


​Darla can be reached by calling the office at 704.924.9909 or via email at darla.corah@homeinstead.com


Sheryl Glase, CNA- Lead CAREGiver

Sheryl Glase, CNA- Lead CAREGiver

I came to North Carolina from Michigan in 2015, after spending almost 20 years behind a computer and in customer service.   I was at a crossroads in my life and wanted to do something different.  My friends lovingly told me I was having a midlife crisis!

I remembered being told a family story about me when I was 5 or so.  When asked what I wanted to be when I grew up, I replied, "a Blueberry Picker!"  My mother had taken me to a blueberry field one day and we spent the morning picking blueberries, on the way home we stopped at an elderly neighbor's house and gave some of those beautiful berries away.  She was so delighted to have those fresh berries, and so grateful to my mother for thinking of her, that I decided right then and there that I was going to pick blueberries and give them away to anyone who wanted blueberries!  This was the way I was raised, there was always one more chair somewhere and a plate of food for anyone who stopped by.

It is in this spirit that I live my life today.  I love working for Home Instead and believe in what they stand for.  I treasure the people I have met, and have loved, laughed and cried with so many, that I truly believe that we are making a difference in the lives of the people we serve.

Sheryl can be reached by calling the office at 704.924.9909 or via email at sheryl.glase@homeinstead.com


Julie Higgie, CNA- Lead CAREGiver

Julie Higgie, CNA- Lead CAREGiver

​My journey in Senior Care is rooted in Reidsville, NC, where I spent many happy childhood days with my beloved grandparents who I always considered the smartest people in the world. Granddaddy, born on a tobacco farm, was a self-taught horticulturist who owned a large greenhouse where he grew exotic camellias that garnered prizes throughout the United States. He also raised boxwoods for the landscaping trade, and vegetables for Grandmama to cook and store in their large freezer. He and Grandmama gave me a love of the natural world. Today, as a hobby, I am an NC State-Certified Environmental Educator, a charter member of the Lake Norman Wildlife Conservationists, and was tapped by the state NC Wildlife Federation for my communication skills in spreading the message about preserving our natural world for future generations. In 2000, I retired as a newswriter/editor for the Sun Newspapers chain in Cleveland, OH, aiming to work with senior populations. But then, when my father contracted cancer, my husband and I moved back to NC to be with him until his death in 2011. That's when I was certified as a CNA and started with HISC. This company is the perfect place to help my fellow CAREgivers feel successful in making seniors comfortable in their homes. My husband and I have two sons and three delightful grandchildren living near us in Mooresville.


Julie may be reached by calling the office at 704.924.9909 or via email at julie.higgie@homeinstead.com


Kayla Bass, CNA- Lead CAREGiver

Kayla Bass, CNA- Lead CAREGiver
My name is Kayla Bass and for most of my life I’ve been a CAREgiver, even before knew what the word really meant I was taking care of those close to me. 
My grandparents helped me discover the passion I had for taking care of those in my community and they shared with me, that God has a purpose for us and its our job to fulfill that purpose and I pray I can continue to do so with HIS never-ending compassion and understanding. 

1 Peter 2:9

 But you are a chosen people, a royal priesthood, a holy nation, God’s special possession, that you may declare the praises of him who called you out of darkness into his wonderful light. 


Kayla can be reach at 704.924.9909 or via email kayla.bass@homeinstead.com


Randy Mason - Billing Coordinator/Payroll Specialist

Randy Mason - Billing Coordinator/Payroll Specialist

Randy is our senior billing specialist and payroll specialist. She is responsible for validating and working with other staff in the processing of all accounts receivable in the office. She generates payroll on a semi-monthly basis and works with staff on all payroll issues. Randy lives in Mooresville, and is a wife and mother of 3 children.

Randy may be reached by calling the office 704.924.9909 or via email at randy.mason@homeinstead.com


Angela LeRoy- Administrative Accounting Assistant

Angela LeRoy- Administrative Accounting Assistant

​My name is Angela LeRoy.  I'm an Administrative Accounting Assistant for Home Instead Senior Care.  I'm originally from Connecticut and moved to North Carolina in 2017 to be closer to family.  I've been married to my husband Mike for 32 years, and I have three children, and two grandchildren.  We enjoy gardening, camping, singing, and family get-togethers.  Although my last career was in the legal field, I'm looking forward to working in the healthcare field, and getting to know people in my new community.



Angela can be reached by calling 704.924.9909 or email at angela.leroy@homeinstead.com


Heather Oland- Service Coordinator

Heather Oland- Service Coordinator

​My name is Heather Oland I am 27 years old. Wife to my high school sweet heart and mother of two wonderful babies, Teagan (4) and Kyle (2). I have been in the health care field since 2009. I am a "born caregiver". My grandmother was a nurse, my mother has overseen various assisted living communities in Iredell and Alexander County. Since starting my healthcare journey in 2009 I have gained experience in many different environments, from Home Care to Adult Care Homes and Correctional Facilities. My journey has ultimately brought me back to Home Care because I am an avid believer in "aging in comfort".

In my spare time I love simply being a mother and wife, experiencing new adventures with my children and watching them learn and grow.

I am honored to be a part of a company who genuinely cares about the community and enriching the lives of seniors.


Heather may be reached by calling the office 704.924.9909 or via email at heather.oland@homeinstead.com



Champale Parks- Service Coordinator

Champale Parks-  Service Coordinator

My name is Champale Parks. I am a graduate of Full Sail University where I received my Bachelor's Degree in Entertainment Business. I served 8 years in the United States Marine Corps where I served as an Administrative Clerk for several high ranking officers. Prior to coming to Home Instead I had and still have my own Virtual Assistant business where I provide companies with administrative support on an executive level. I attend church at Christ Cathedral of Deliverance where I am a Minister and I love to serve wherever I am needed but mostly in the Music and Media Department. I enjoy baking, making music and spending time with my nieces and nephew.

The one quote that encourages me to keep moving forward is "Don't Die In The Waiting Room!"



Champale can be reached by calling 704.924.9909 or via email at champale.parks@homeinstead.com


Lori McKay - Human Resources, Retention Coordinator

Lori McKay - Human Resources, Retention Coordinator

I am a graduate of Western Carolina University with a Bachelor of Arts degree. I come to Home Instead with many years experience in marketing and customer service. I have also spent many years as a substitute/interim school teacher in our local school system. I am a very active member of my church, and an active volunteer in the community. I am trained as a Lay Leader to present Living Healthy with Diabetes Self Management Program. Additionally, I have completed the Home Instead Senior Care Alzheimer's Care program for CAREGivers and am now presenting workshops for our community.I look forward to helping Home Instead offer information and support to both our CAREGivers and our Community. 

Brittany Troutman - Recruiting Coordinator

Brittany Troutman - Recruiting Coordinator

​​My name is Brittany Troutman. I am married with 2 children and  I have lived in NC my entire life. One of my favorite hobbies I truly enjoy, is attending church singings. I was in retail for several years before I joined home care. I have always had a passion for helping others. Helping others is a ministry that has always been in my heart.

I have been with Home Instead Senior Care since March 2007.  Seniors have been a blessing to my life and I have enjoyed the feeling of giving back. 

Brittany can be reached by calling the office at 704.924.9909 or via email at brittany.troutman@homeinstead.com​


Matt Farley- Recruiting Coordinator

Matt Farley- Recruiting Coordinator

​Ever since I was a child I've had a heart for people. Growing up in Conover, NC and graduating from Newton-Conover High School in 2005 was just the beginning. Before graduating from Appalachian State University in 2010, I learned that Human Resources was a deep passion of mine. Educating, molding, mentoring and expressing an agape focused love has brought me a long way. This has given me the strength to go to Apex School of Theology to obtain my master's degree and continue to be creative and focus on community engagement of all ages. Home Instead Senior Care is the perfect place for phenomenal caregivers and sensational caretakers which makes my heart beat even stronger!!! I'm blessed to be a part of an astronomical team and company!


Matt can be reached by calling 704.924.9909 or email at matt.farley@homeinstead.com


Sharon Powell- HR Administrative Assistant

Sharon Powell- HR Administrative Assistant My name is Sharon Powell, I am the HR/CAREGiver Administrative Assistant. I am a recent graduate of South University with a BS degree in Healthcare Management. I am originally from Baltimore, MD, and moved to NC to be closer to family in 1999.  I have 4 children Rachel (23), Kelsey (21), RJ (18), and Robert (17). The two girls are in college at UNC Greensboro, RJ will begin at UNC Greensboro in the fall and Robert is homeschooled and will be a senior in the fall. I am new to the healthcare field, my last job was in the Auto Auction Industry for 15 years where my focus was on customer service.  I have always wanted to do something in healthcare, “helping people”.  After caring for my father before he passed, I knew I wanted to work with the elderly. I became part of the HISC team in September of 2016 and I thoroughly have enjoyed every minute. I believe in their mission which enriches the lives of seniors in our community and I believe we are making a difference in many lives. 


Sharon can be reached at sharon.powell@homeinstead.com



Brittany Campbell- Administrative Assistant

Brittany Campbell- Administrative Assistant

​My name is Brittany Campbell, I am a graduate of Mitchell Community College. I am currently enrolled into the University of Phoenix for my Bachelor's degree in Human Services. I will graduate this July 2018. My passion has always been to help others live their best life. I have worked in the Human Service field for over 10+ years and I still love what I do. I am an active member in my church, Christ Cathedral of Deliverance where I serve on the youth board. I love going on vacation with my family and friends. Some of my favorite vacations are going to Myrtle beach and cruising the deep blue sea with Carnival. I have one child who is the joy of my world! One of my favorite quotes is That I can do all things through Christ who strengthens me. I have made it this far by Faith! 


Brittany can be reached by calling the office at 704.924.9909 or via email at brittany.campbell@homeinstead.com


Ashley Marshall - Process and Technology Manager

Ashley Marshall - Process and Technology Manager
My name is Ashley Marshall and I am the Technology Manager for Home Instead. I moved to North Carolina in September 2012. I came to this Home Instead as a CAREGiver from Rhode Island Home Instead Senior Care. I am originally from Texas and lived in Rhode Island for the last 8 years. I have a background in Medical Office Administration, as well as Retail Management.

I have been with Home Instead for over 8 years between Rhode Island and North Carolina. Home Instead is a wonderful company to work for. It is great to make a difference in so many lives.

Ashley may be reached by calling the office at 704.924.9909 or via email at ashley.marshall@homeinstead.com

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