Our Team

Amy has been our Director of Client Experience for fourteen years. She came to us with almost fifteen years of experience as a visiting nurse. Amy is responsible for supervising the function of all client scheduling as well as overseeing assignments of new clients and ongoing quality assurance. She is an important link to our client's and their famili​es as we develop and maintain their ongoing needs and ability to age in place. Amy works very closely with service coordinators from Veteran's Affairs and the Area Agency on Aging to provide adequate services to those in need.

Michelle is our Director of Human Resources and Finance. Michelle handles all client billing and is responsible for payroll, unemployment, worker's compensation claims and employee benefits.  She also handles all general Human Resources concerns including employment verifications and references. Michelle has been with Home Instead Senior Care since July 2004.

Dana is our Director of CAREGiver Experience.  She is responsible for ensuring the needs of the CAREGivers are met, and develops and maintains a workplace culture that retains quality CAREGivers.  Dana is also responsible for building community awareness of open CAREGiver jobs  while overseeing our Recruitment and Learning and Development teams.​ If you know of anyone interested in becoming a CAREGiver, please contact Dana today.​  dana.romanini@homeinstead.com​​​​

Caryl schedules regular quality assurance visits at our client's homes.  She ensures that services are meeting our client's needs by evaluating changes in condition and updating client care plans.  Caryl acts as a liaison for the client, their families and CAREGivers to coordinate all aspects of the client's services.  The Client Care Coordinator's role strongly integrates appropriate recommendations to encourage and support our client's wishes to remain at home. 

Whitney, formerly one of our CAREGiver Supervisors, is now one of our Client Care Coordinators. She schedules regular quality assurance visits at our client's homes.  Whitney also ensures that services are meeting our client's needs by evaluating changes in condition and updating client care plans.  She acts as a liaison for the client, their families and CAREGivers to coordinate all aspects of the client's services.  The Client Care Coordinator's role strongly integrates appropriate recommendations to encourage and support our client's wishes to remain at home. 

As our Home Care Consultant, Denise meets with clients and their families that are interested in home care to discuss ways that our services can help them age in place. Her role includes completing in-home care consultations to help determine how home care can best fit their needs. She is also active in the community building relationships so that we can be a resource to any senior in our community!

Harley is responsible for hiring CAREGivers.  She is the friendly face that conducts our interviews with our CAREGiver applicants. Harley is also responsible for the completion of all pre-screening of applicants and gathering all background information, as well as reference checks.  Are you interested in becoming a CAREGiver? Please contact Harley TODAY!    harely.yoder@homeinstead.com

​Dani is responsible for encouraging reliable, consistent, and quality care for our clients through our CAREGivers. Dani provides training, support and mentoring to our CAREGivers in the client's home.   She will mentor and follow up with all new CAREGivers for their first 90 days with Home Instead.  Dani was a Home Instead Senior Care CAREGiver, before transitioning to our Recruitment Coordinator, and now Client Care Assistant. 

Rachel is responsible for a variety of HR/Finance functions including payroll and billing, finalizing CAREGiver shifts and our Long Term Care & Veteran's Affairs documentation.  She also assists in duties to ensure that our CAREGiver staff are all within state compliance. 

Jenna is part of our Service Coordination team.  She oversees the communication of scheduling changes and updates to clients and CAREGivers as they occur. She also coordinates services with Waiver Service Coordinators as well as the Veteran's Administration.  She provides accurate client information with new CAREGiver assignments resulting in quality service.  Service Coordination plays a vital role in all of our scheduling needs.

 Our service Coordinator  oversees the communication of scheduling changes and updates to clients and CAREGivers as they occur.  They coordinates services with Waiver Service Coordinators as well as the Veteran's Administration.  Service Coordination provides accurate client information with new CAREGiver assignments resulting in quality service.​  

Our Office Coordinator is likely to be the first phone voice of Home Instead Senior Care. She assists in directing all callers to the appropriate department to allow for the highest quality of service to clients and CAREGiver's. She oversees many operational duties of the office and provides support to all departments. As the front end leader, the Office Coordinator is always meeting those walking through our doors with a smiling face!​