Our Team

Amy has been our Director of Client Experience for fourteen years. She came to us with almost fifteen years of experience as a visiting nurse. Amy is responsible for supervising the function of all client scheduling as well as overseeing assignments of new clients and ongoing quality assurance. She is an important link to our client's and their famili​es as we develop and maintain their ongoing needs and ability to age in place. Amy works very closely with service coordinators from Veteran's Affairs and the Area Agency on Aging to provide adequate services to those in need.

Michelle is our Director of Human Resources and Finance. Michelle handles all client billing and is responsible for payroll, unemployment, worker's compensation claims and employee benefits.  She also handles all general Human Resources concerns including employment verifications and references. Michelle has been with Home Instead Senior Care since July 2004.

Dana is our Director of CAREGiver Experience.  She is responsible for ensuring the needs of the CAREGivers are met, and develops and maintains a workplace culture that retains quality CAREGivers.  Dana is also responsible for building community awareness of open CAREGiver jobs  while overseeing our Recruitment and Learning and Development teams.​ If you know of anyone interested in becoming a CAREGiver, please contact Dana today.​  dana.romanini@homeinstead.com​​​​

Lois is our Team Lead for Client Care Coordination. Lois provides quality assurance visits to all of our client’s at least every 90 days that reside in her assigned territory. She ensures that services are meeting our client’s needs and can also re-evaluate our client’s should there be a change in condition. As a result, she has the ability to make any changes necessary to the original care plan. Lois’ role strongly integrates consequent appropriate recommendations to encourage and support our client’s wishes to remain at home. Lois has been with Home Instead since August 2007.

Caryl is our Client Care Coordinator that works closely with our Team Lead, Lois, making quality assurance visits to all of our client's homes at least every 90 days that reside within her assigned territory. She, too, ensures that services are meeting our client's needs and can also re-evaluate our client's should there be a change in condition. Caryl has the ability to make any changes necessary to the original care plan and is readily available to come prepared with recommendations, observations and necessary resources.

Denise oversees all of our sales and community relations. She provides in-home care consultations to develop assessments that best meet our client's needs. She is also happy to serve as a resource as she enables families to navigate through assisted living, skilled nursing, home health and hospice care. Denise is responsible for our annual events such as the Anne Thacik auction and State College Walk to End Alzheimer's. She also provides community awareness of Alzheimer's disease in her efforts through the Alzheimer's Friendly Business Campaign. 

The Recruitment Coordinator is responsible for hiring CAREGivers.  She is the friendly face that conducts our interviews with our CAREGiver applicants. The recruitment coordinator is also responsible for the completion of all pre-screening of applicants and gathering all background information, as well as reference checks.  Are you interested in becoming a CAREGiver? Please contact us today! 

Whitney is one of our Learning and Development Coordinators, focusing on CAREGiver support and education. She is responsible for CAREGiver orientation, CAREGiver training and CAREGiver retention. Whitney also leads our CAREGiver Alzheimer's Training sessions. Whitney has been with Home Instead for three years and previously assisted with service coordination.

Rachel is responsible for a variety of HR/Finance functions including payroll and billing, finalizing CAREGiver shifts and our Long Term Care & Veteran's Affairs documentation.  She also assists in duties to ensure that our CAREGiver staff are all within state compliance. 

Jenna is also part of our Service Coordination team.  She oversees the communication of scheduling changes and updates to clients and CAREGivers as they occur. She also coordinates services with Waiver Service Coordinators as well as the Veteran's Administration.  She provides accurate client information with new CAREGiver assignments resulting in quality service.  Service Coordination plays a vital role in all of our scheduling needs.

Julie is part of our Service Coordination team.  She oversees the communication of scheduling changes and updates to clients and CAREGivers as they occur. She also coordinates services with Waiver Service Coordinators as well as the Veteran's Administration. Julie provides accurate client information with new CAREGiver assignments resulting in quality service.​  

Our Office Coordinator is likely to be the first phone voice of Home Instead Senior Care. She assits in directing all callers to the appropriate department to allow for the highest quality of service to clients and CAREGiver's. She oversees many operational duties of the office and provides support to all departments. As the front end leader, the Office Coordinator is always meeting those walking through our doors with a smiling face!​

​Dani is responsible for encouraging reliable, consistent, and quality care for our clients through our CAREGivers. Dani provides training, support and mentoring to our CAREGivers in the clients home.  Dani was a Home Instead Senior Care CAREGiver, before transitioning to our Recruitment Coordinator, and now Client Care Assitant. 

​Diana is one of the friendly voices you will hear after business hours.  She is fully trained to ensure that your needs are met outside of normal business hours.  She can assist you with scheduling needs, CAREGiver and Client issues, service inquiries, CAREGiver inquiries and any emergencies that should arise.  Our phones are answered 24 hours a day. 

Kim is one of the friendly voices you will hear after business hours.  She is fully trained to ensure that your needs are met outside of normal business hours.  She can assist you with scheduling needs, CAREGiver and Client issues, service inquiries, CAREGiver inquiries and any emergencies that should arise.  Our phones are answered 24 hours a day. 

​Cathy is one of the friendly voices you will hear after business hours.  She is fully trained to ensure that your needs are met outside of normal business hours.  She can assist you with scheduling needs, CAREGiver and Client issues, service inquiries, CAREGiver inquiries and any emergencies that should arise.  Our phones are answered 24 hours a day.