Our Team

Amy has been our Director of Client Experience for fourteen years. She came to us with almost fifteen years of experience as a visiting nurse. Amy is responsible for supervising the function of all client scheduling as well as overseeing assignments of new clients and ongoing quality assurance. She is an important link to our client's and their famili​es as we develop and maintain their ongoing needs and ability to age in place. Amy works very closely with service coordinators from Veteran's Affairs and the Area Agency on Aging to provide adequate services to those in need.

Dana is our Director of CAREGiver Experience.  She is responsible for ensuring the needs of the CAREGivers are met, and develops and maintains a workplace culture that retains quality CAREGivers.  Dana is also responsible for building community awareness of open CAREGiver jobs  while overseeing our Recruitment and Learning and Development teams.​ If you know of anyone interested in becoming a CAREGiver, please contact Dana today.​  dana.romanini@homeinstead.com​​​​

Caryl schedules regular quality assurance visits at our client's homes.  She ensures that services are meeting our client's needs by evaluating changes in condition and updating client care plans.  Caryl acts as a liaison for the client, their families and CAREGivers to coordinate all aspects of the client's services.  The Client Care Coordinator's role strongly integrates appropriate recommendations to encourage and support our client's wishes to remain at home. 

Whitney, formerly one of our CAREGiver Supervisors, is now one of our Client Care Coordinators. She schedules regular quality assurance visits at our client's homes.  Whitney also ensures that services are meeting our client's needs by evaluating changes in condition and updating client care plans.  She acts as a liaison for the client, their families and CAREGivers to coordinate all aspects of the client's services.  The Client Care Coordinator's role strongly integrates appropriate recommendations to encourage and support our client's wishes to remain at home. 

As our Home Care Consultant, Denise meets with clients and their families that are interested in home care to discuss ways that our services can help them age in place. Her role includes completing in-home care consultations to help determine how home care can best fit their needs. She is also active in the community building relationships so that we can be a resource to any senior in our community!

Taylor is our Learning and Development Coordinator - CAREGiver Supervisor for CAREGivers with the last names beginning with A-L.  She began as a Home Instead CAREGiver and was promoted to this position after being a part of our team for one year.  Taylor conducts new CAREGiver Orientations and all CAREGiver trainings.  She motivates and inspires our CAREGiver workforce and develops and tracks retention strategies.  Taylor creates and implements annual CAREGiver trainings, as well as engagement opportunities with our CAREGivers.  

Sue is our Learning and Development Coordinator - CAREGiver Supervisor for CAREGivers with the last names beginning with M-Z.  She began as a Home Instead CAREGiver and was promoted to this position after being a part of our team for one year.  Sue conducts new CAREGiver Orientations and all CAREGiver trainings.  She motivates and inspires our CAREGiver workforce and develops and tracks retention strategies.  Sue creates and implements annual CAREGiver trainings, as well as engagement opportunities with our CAREGivers.  

Jenna is part of our Service Coordination team.  She oversees the communication of scheduling changes and updates to clients and CAREGivers as they occur. She also coordinates services with Waiver Service Coordinators as well as the Veteran's Administration.  She provides accurate client information with new CAREGiver assignments resulting in quality service.  Service Coordination plays a vital role in all of our scheduling needs.

 Sierra is one of our Service Coordinators.  She oversees the communication of scheduling changes and updates to clients and CAREGivers as they occur.  Sierra coordinates services with Waiver Service Coordinators as well as the Veteran's Administration.  She provides accurate client information with new CAREGiver assignments resulting in quality service.​  Sierra and the Service Coordination team, plays a vital role in all of our scheduling needs. 

​Lori is our Office & Finance Coordinator.  She will often be the first friendly voice you hear when calling Home Instead. Lori assists in directing all callers to the appropriate department to allow for the highest quality of service to clients and CAREGiver's. She oversees many operational duties of the office and provides support to all departments, especially finance. As the front end leader, Lori is always meeting those walking through our doors with a smiling face!​