"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
Shantelle is the Recruitment and Engagement Coordinator. In this role she is responsible for recruiting, screening, hiring and retaining the CAREGivers at Home Instead Senior Care. She is a native of NC where she has spent the majority of her life. Shantelle has worked in some sort of Health Care the majority of her adult career. Most recently she came to Home Instead Senior Care from Hospice and Palliative Care Charlotte Region. While at Hospice she worked with families when their loved ones became imminent and nearing end of life. In this role Shantelle staffed Nurses and CNA's around the clock until they expired. "This was such a rewarding job and I assure you we received as Hospice employees much more than we ever gave to the families".
Leanda is our Office Coordinator. In this role she is
responsible for answering phones and directing the calls to the appropriate
staff. She is a
native of NC, and has her Credentials in Early Childhood Development. She comes to Home Instead Senior Care
from WSFirst where she worked for over 23 years. She is excited and loves
working for Home Instead Senior Care Services and considers it a blessing from God
to be able to serve seniors of Forsyth County.
Leanda started her career with Home Instead Senior Care as a CAREGiver.
Diana performs Quality Assurance visits, assessing the personal satisfaction of each client and provides one on one quality training to our CAREGivers. As a client chooses Home Instead Senior Care as their in home provider, Diana evaluates and determines their services needed through the writing of a customized Plan of Care. Through this visit, each CAREGiver that is chosen to serve the client will be properly and fully informed on how to do so. With her kindness and patience in stow, Diana brings joy to each visit she makes.
Jilly is a long time resident of Winston-Salem, NC and has worked in Forsyth and surrounding counties as an RN Care Manager over the last 12 years. She enjoys direct client contact, doing assessments of client needs and goals, and providing advocacy and referrals where appropriate. She has a strong background in Motivational Interviewing, holistic care, and disease management. She became a Certified Care Manager in 2009 and re-certified in 2014.
Her hobbies and interests include cooking, fitness, poetry writing, hiking, reading, playing scrabble, and spending time with family and friends. She says she is thrilled to be a part the Home Instead Care Ministry and looks forward to meeting all of the CAREGivers and clients
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.