"The caregiver arrives on time. She involves my mom in reading, watching her favorite TV shows. Very thoughtful. "
"Scheduler works very hard to get us help when my family needs change suddenly "
"Home Instead provides caregiver services to my Mom for the past few years. We have the best caregivers working with my Mom. They are caring, compassionate, responsible, and dependable. Anytime one caregiver is away, such as a vacation day, an equally responsible caregiver steps in. This allows consistent, reliable care for my Mom. Home Instead leadership is quick to respond to my inquires or needs. Oversight of my Mom's care plan is carefully assessed on a regular basis. Thank you Home Instead for what you do each and everyday for my Mom!"
"I'm legal guardian for an elderly man who intends to live out his life in the home he has lived in for 60+ years.
He has been able to do so because of the professional care he receives from Home Instead.
They are there when you need them no matter the date or emergency. "
"Hiring a caregiver from Home Instead is very expensive. I couldn't go on paying because it was $25 an hour. They didn't make it super clear that there was a non-refundable $75 charge. The caregivers were all good, but maybe they can improve on their cooking skills. The biggest thing was they were flexible with timing. If you needed to make a change because of an appointment, they were so good about changing it. They were friendly and eager to help. I felt assured that I was going to get the help we needed.
"You have helped me countless times and many of those I have come out smelling like a rose. This is because of your extra special touches. As I have told you all, you are head and shoulders above your competition. Thanks for your commitment, dedication and hard work. On behalf of me and my clients."
"I would like to take a few minutes to tell you how much I appreciate the care given to my guardian client by your employee, Katie. My client, who has substantial short-term memory problems, and a very strong perception that she should be in total control of her life, is not an easy person to care for. She does not recognize that she needs assistance and cannot always appreciate what her caregivers do for her. Katie is always kind, gentle and very respectful. She manages my client with grace, gentle humor, and acceptance of who this dear lady is at any given moment.Katie has an ability to assist without appearing to assist. My client feels she is in charge of her daily life, which is how it should be. Katie works well with the other caregivers, sharing what works and what doesn't. She has been a big help in making the care be consistent and seamless. It is an uncommon skill and I am deeply grateful to her for the work and effort she fives on a daily basis. She not only allows my client to be as autonomous as possible, but she makes my role easier too. It is a comfort knowing she is there."
"I wanted to take a few minutes this morning to personally Thank You for all that you did for us and my father on Christmas Day. I wasn't really happy with the doctor releasing Dad on that day because of all the hassles it was going to cause. I can only imagine all the work it was for you as it is plenty for us when we have had to do this for him, so please accept my apology first of all for the inconvenience it caused you on Christmas Day alone but my sister, brother and I would like to Thank You as it meant so much for him to be at home with mom. We certainly take each day at a time as we know it is just around the corner in having to do something different due to his health, but we will deal with all that when it occurs. He is on borrowed time right now that is for sure, sad but true. Thanks again Julie and we will certainly keep in touch with your folks as the changes occur. I do think it is going to get harder for our mom as the time goes. Happy New Year to you and all your employees."
"These ladies are a lot of fun, good natured and willing to tackle anything I come up with; they are sociable and fill in big gaps in my life. Due to having been transferred around the US, I really have no remaining friends to buddy around with. So I am especially appreciative of their company. They have cooked and shopped for me on days I just couldn't get the energy to go out. They are very dependable. I like smiles and a sense of humor, which they both have. Some days I find the energy to go out, even when I don't feel well, just because they are so supportive."
"I have been using Home Instead Senior Care a couple of times a week for the past year. When we started, the main reason was to help me with bathing. However, it has become so helpful in other ways. More and more, it has become difficult to do the little things around the house. So while the caregiver is here she helps by doing laundry, and those "little things", she also makes me lunch, and we enjoy each other???s company. At Christmas she helped get my decorations out, and after Christmas she put all the decorations away!It has been so helpful that I'm always keeping my ears out for people who are my age who might need a hand. It helps me remain at my home and be independent."