Home Care Reviews


Read what other families in Bowling Green, KY have to say about Home Instead Senior Care®:​​

From Clients and their Families:

“We at Charter Senior Living of Bowling Green are grateful for the well-trained staff and CAREGivers of Home Instead Senior Care. Their impressive service and support to our aging community is obvious in their effort to meet seniors’ needs. We always appreciate the extra step they take in supporting our new residents and those reaching a point that warrants more care. The love and unique approach they give to their clients and families is outstanding!”

-Don Franks

Marketing Director, Charter Senior Living of Bowling Green

“Home Instead is always attentive to the needs of our patients, as well as their family members. They assist with the discharge process, bridging the gap-of-care-needs for our patients. We’ve always heard positive outcomes from families when Home Instead has been involved.”

-Lori Woodward

Social Services Director, Greenwood Nursing and Rehabilitation Center

“It’s refreshing to be able to have the freedom and comfort to go out of town and get back to work knowing my wife is taken care of. Our CAREGiver Lisa goes above and beyond. She is family and they love their girl time.”

-Donnie F.

“When I first started it was overwhelming. It’s hard to find the right match and chemistry of what you’re wanting and needing. In time, Home Instead proved to me they are willing to work with me and make improvements to meet my expectations. I’m proud to say I wouldn’t know what to do without my CAREgivers today. They help me love my best life.”


"At the very top of my husband's wish list was his desire to stay at home and to 'die at home.'  Without the services of Home Instead, it would not have been possible for me to make that happen.  He needed round-the-clock care...Home Instead provided the help I needed.  You came to our home to understand exactly what kind of help we would need in the coming weeks.  We were blessed with highly-professional, hard-working CAREGivers who went 'above and beyond' what was expected of them. I was especially thankful to Alexis, who was here when he died. She stayed with me two hours after she had clocked out in order to give me much-needed support.  I will always be indebted to Home Instead for helping me fulfill my husband's last wish to stay at home."

~Nell DeJarnette​, Client Wife

"As an 83 year old Alzheimer's patient and widow, my mother’s only request is that she be able to live the rest of her life in her home. Although she has seven surviving children we are spread all across the country. I live the closest to my mother and I live over 800 miles away. Our solution has been Home Instead senior care. Home Instead has enabled my mother to remain in her home. They provide us with 24/7 care for my mother, giving our family the peace of mind we need with our mother so far away. The CAREGivers are all wonderful. My mother refers to them as "her friends". The CAREGivers ensure all my mother’s needs are met. They prepare meals, help maintain the house, take my mother shopping and to her doctors’ appointments and keep her engaged in activities throughout the day. The one on one care provided by the Home Instead CAREGivers is at a level that could only be matched by family."

~Brian H., son of Ms. Jo Anne H.​

"Home Instead Senior Care is simply amazing!!! Your employees care about your clients and it shows. We are so blessed to have your caring staff in our parents' home. They genuinely care for their clients and show them the love and care they so richly deserve. THANK YOU HOME INSTEAD SENIOR CARE!!"

~Sheila W., Daughter of Client​

"I think of my mother’s Home Instead CAREGiver as "my" CAREGiver as well – on the days when she spends time with mom, I can relax and attend to the other parts of my life, confident that she is with a caring friend. Doris is not only competent and reliable, she brings real imagination and enthusiasm to her work. What’s more, the training she has received from Home Instead and the support she receives from the main office mean that we not only have a CAREGiver – we have a team."

~Becky J., Daughter of Ms. Joy W.​

"I am relieved to know that mom looks forward to her CAREGiver coming out weekly. They go out shopping, running errands, and to the beauty shop. Mom really enjoys her time with her companion. It is peace of mind to know that someone else is checking in on mom while I am at work."

~Erika B., Client Family Member​

"Thanks to Home Instead and their staff of CAREGivers my husband and I are able to stay in our home. We live a simple but somewhat normal life with their assistance. They have ALL been willing and gracious about doing what I ask them to do. Our primary CAREGiver has been with us for over a year now and she is very much appreciated. We depend on Home Instead to take care of our needs."

~Mrs. James L. C. Sr., Client​

"Home Instead kept my husband out of a nursing home for the last three years of his life. They were very good with him and now they are caring for me. Since I’m not very good at telling people what to do, having someone who is proactive is important to me, as well as consistency. Home Instead provides that."

~Lou Nelle H., Client​

"Wanda M. goes beyond the call for duty. She is a jewel if there ever was one. She ministers to my every need emotionally and physically. She is my soul mate. She is an excellent shopper and a bargain hunter with my every need in mind. She is neat in her attire and likes to look stylish, even in uniform. I’m thankful to be with her any place I desire to go. She is a joy and excellent company anywhere we go including to have the car repaired or numerous doctors visits. I couldn’t ask for a better companion or a more compatible person to be with for pleasure or home."

~Ms. Mary B., Client​

"Learning the hard way, by using another local agency, I found that both dependability and compatibility are important factors in choosing a caregiver for my mother who has been diagnosed with Alzheimer's Dementia. Home Instead Senior Care has both of those as well as their in-house training of caregivers regarding the special needs of Alzheimer's patients and their families. My mother sees Phyllis as her friend that takes her to water aerobics, helps care for her dog and her home, and takes her to church. What a sense of relief I get when Phyllis comes - I know Mother is well taken care of in a dignified way and I am free to do what I need without worrying."

~Nadine W., Client Daughter​​

From Referral Providers:
“Home Instead Senior Care provides a range of services to our past, present, and future residents here at Magnolia Village Care & Rehabilitation. I call upon them when one of our residents discharges home from our facility. They are always prompt, attentive, and comforting to our families. Their caregivers maintain a sense of professionalism and provide the highest quality of care to their clients. We have had families provide nothing but positive feedback regarding Home Instead. Over the years, they have earned our trust and we will continue to call upon Home Instead Senior Care to serve our residents, friends and families!”

~Lenora W., Director of Marketing and Admissions
Magnolia Village Care and Rehabilitation

“Amedisys Home Health of Bowling Green has worked in the past with Home Instead Senior Care when they have provided non-medical home care for our patients. Home Instead’s staff is always friendly and helpful. They make the process of coordinating care for our patients an easy one. They are readily available if we ever have questions. They have always been a great resource to us and we trust that they will help us provide excellent care to our patients.”

~Stephanie S., RN, Amedisys Home Health

"I have been employed at Morningside of Bowling Green for the past 5 1/2 years as Executive Director and during that time I have worked closely with Home Instead Senior Care. I have found Home Instead to be a great professional partner in delivering quality care and service to the aging citizens of our community. Home instead provides top quality services to some of our Morningside residents and the families. I highly recommend Home Instead to anyone in need of their personalized care."

~Vickie W., Morningside Assisted Living

"While working with Home Instead as a partner agency, Home Instead has been very active with various community coalitions, partnerships and committees.”

~Alecia J., Barren River Area Development District

“The staff of Priority 1 Medical endorses Home Instead Senior Care. Your professionalism and attention to detail go above and beyond other senior care programs we have dealt with. We will always refer our patients to Home Instead, and feel confident that all their needs will be met. You're " TOPS " with us.”

~Rick B., Priority 1 Medical

“I have had different families express to me their satisfaction with the services that they utilized from Home Instead.  Both families had loved ones with dementia and they needed someone to help them while they took care of their business and errands.  They were very pleased with the services provided by Home Instead.  I would recommend Home Instead to care for loved ones when families need them.”

~Teri K., RN, BSN, T.J. Sampson Adult Day Health Care​​

" My mom's CAREGiver, Wanda J., has been absolutely wonderful. She's dependable, caring, and punctual. We're so thankful to Home Instead for bringing her into our lives. "

Posted by Linda Pardue on Mar 30 2018

"The admin team is kind, courteous, and helpful! I love Kristine! Barbara is more like family rather than my caregiver. I don't know how I'd get along without her! When Barbara is away her replacements always seem to please me."

Posted by Betty Chambliss on Mar 30 2018

"I would have wanted to know this care was available to me sooner I wouldn't have to have worried how I was going to stay living in my home longer"

Posted by judy1948 on Sep 21 2017

"Although I have not been satisfied with all the caregivers sent to our home, I have found the care coordinators, schedulers and administrative staff at Home Instead willing to assist us in finding individuals that meet our approval and the needs of my wife. As a result of their work on our behalf, we have a primary caregiver who we judge to be truly excellent. In addition, we are blessed to have the services of a secondary caregiver who demonstrates an excellent attitude and willingness to learn. "

Posted by Kywall on Apr 23 2017

"This company provides respite for my mother. They are quick to respond and have someone there when needed. The cost seems high-$22.00 per hour, That cost goes to time and a half over holidays. The ladies they send vary in experience and ability and personality. "

Posted by Dawn38 on Dec 30 2015
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