"It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can. The service we received was excellent from this agency. The caregiver is very personable and helpful to Mom, and the family feels much better about Mom's safety, thanks to their help."
"That there is good companies out there with good people. We went through a very bad time with another company and didn't feel like there was going to be much hope of finding a company that would actually do what there suppose to but Home Instead changed that for us and we are grateful. "
"We hired this company to provide care for our 90-year-old grandmother. The CAREGiver provided light housekeeping service, meal preparation, medication reminders, and drove her to Conneaut once a month to see family. The CAREGivers were compassionate and engaging. Very impressed with the company and overall care provided.
"It's a very rewarding experience to work with senior clients. At the end of the day you help them remain independent, even though you're the helping hand. They can still participate and stay engaged. It's very motivating to be with them when families say how much they appreciate you. It's just a wonderful what I do. I enjoy it and I love my job. The Home Instead Office staff does an incredible job, too. They are so compassionate. We work as a team here. I just really appreciate having a job I love."
"Home Instead Senior Care has made me feel assured about my parents' care. While they are independent, both need the gentle helping hand the team at Home Instead provides. I am grateful and at ease now about care as my parents live in Erie, PA and I in Atlanta. Thank you to Home Instead Senior Care for the helping hand."
"This is a note to thank Home Instead Senior Care and Cub Scout Pack 182 for their kindness. I still have family but they have their own families and I don't have a car so that's the way it is now. Home Instead Senior Care has shown me God's gift of love. The staff has brought me joy and great memories. Thank you so much and thanks for the Christmas gifts of a throw blanket and stationary too."
"I work as a CAREGiver because I make a positive impact in the life of a senior each day. Trust is an incredibly important part of my role, which allows me to provide the highest-quality service. Working as a CAREGiver at Home Instead has been the most rewarding job I have ever had."
"This October my father fell and broke his femur. Already suffering from advanced dementia, this event was confusing and could have been catastrophic. (CAREGiver) Shelly went way above her job description in my father's care. She spent many hours assisting my father. Her assistance insured he had a familiar face in a trying time, aided in his care, and safety at the hospital, and assured his family that he was in good hands. She spent the entire evening wtih my father in a hospital chair. Due to his confusion he kept attempting to get ouf of bed through the night. Shelly communication with us on all the happenings and decisions until we could arrive. Even after our arrival Shelly continued to be of great help making my father's well-being her top concern.
My whole family appreciated the dedication, perseverance, and professionalism of Shelly and the staff at Home Instead Senior Care."
"In an age when people are often not happy with the service they receive, I have been nothing but thrilled with Home Instead...the staff is patient, accommodating and easy to work with....My parents are making a positive move into a facility, my only regret is that I will not be working with Home Instead anymore. I will tell my kids to call them when I am in need of help."
"The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together.
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