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Chaplain Assistance Program

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Our people are important. Without our compassionate CAREGivers and the great team that supports them, we're unable to provide top-quality care for our seniors and teach others about Love (v).

That's why we support our teams with a variety of helpful resources to engage them in their careers and encourage them in their daily lives, from training and ongoing development to company events, a recognition program, a CAREGiver Café and more.

Chaplain Assistance Program for CAREGivers

Another way we support our people in their professional and personal lives is by making a corporate chaplain available to them. Our Chaplain Assistance Program is a complimentary service offered to our CAREGivers and administrative team members. It is designed to help improve their quality of life and support them in the challenges, crises and emotions they face on a daily basis, in both their professional and personal lives.

Certified chaplains routinely offer confidential care in:

  • Marriage support
  • Financial & budgeting matters
  • Serious illness, death & dying
  • Depression, stress & anxiety
  • Addictions
  • Long-term grief support
  • Stress management
  • Conflict & dispute resolution

Each week, our chaplain visits our office to connect with CAREGivers and office staff. Our people are encouraged to stop by to say hello, discuss issues that are weighing on their hearts and minds, as well as receive a moment of friendly encouragement for their lives. The chaplain is also available to meet offsite in the event of an urgent crisis or should something happen after hours.

In these circumstances, the chaplain's role is to simply be there and to be a friend who truly cares. Sometimes, something as simple as being available to listen can make the biggest difference.

Chaplain Assistance Program for Clients

In the spirit of Love (v) and our Core Purpose, the Chaplain Assistance Program is also available to clients who are struggling in their faith, have spiritual questions or concerns, or are confused by portions of Scripture.

If clients are being challenged spiritually, they are invited to work with their CAREGivers to take advantage of our program by scheduling a complimentary Care Session with our on-staff chaplain.

Our professional chaplain is trained and certified in such matters and has 25+ years of experience in the pastoral ministry. He applies his experience, along with a non-denominational, Bible-based approach, to help, support and guide clients in their faith-based struggles.

Sheldon Miles

As our Corporate Chaplain, Sheldon serves as, what he calls, "an emotional and spiritual first responder." His primary responsibilities include encouraging the weary, providing care sessions for the discouraged, and reinforcing Love (v) with our CAREGivers and support staff. 

When asked what Love (v) means to him, Sheldon said, "Love (v) is not about what you get to receive but about what you get to give. It's about living your life and following the model given to us by the greatest Love (v) teacher who ever lived …" To that point, Sheldon cited John 15:13: "Greater love has no one than this: to lay down his life for his friends."

Sheldon comes to Home Instead with 25+ years of experience in the pastoral ministry, most recently serving at a local church in De Pere, Wis. He and his wife have two grown children, both of whom live out of state pursuing burgeoning careers. In their free time, Sheldon and his wife enjoy spending time together outdoors and staying active; in fact, Sheldon has competed in 12 marathons … and counting!

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