"The Home-Instead Team has been great to work with as they provide 24 hours home care services for my relative. I am advised on a weekly basis which caregiver will be on duty and which administrator/nurse will be on call. I have been very pleased with the level of communication provided by the entire team. Any questions or concerns that I may have are quickly addressed. Often, they will make helpful suggestions/solutions that I am not aware of. I may not have all the team members names, but the ones I would like to give a special thanks to are: Brittany, Ritika, Daisy, Dottie, Lynette, Nahomy, Tamara, Olusola, Christina, Jazz and Nikie.
Keep up the good work and may thanks."
"My husband needed daily care while I was at work. Caregiver Gary was wonderful. He took care of my husband with compassion, kindness and understanding. A true blessing.
I was comforted knowing my husband was getting the best care and he was happy.
I highly recommend Home Instead.
Everyone from the first meeting was caring and responsive to our needs."
"Very good customer service. The home care staff has been great with my mother. They are self motivated doing cleaning, laundry and preparing meals. They are very pleasant professional people and we are pleased we were referred to Home Instead. We have no issues with tardiness or no shows."
"I am very satisfied with the Home Instead service team as well as their caregivers.!! Karen & Roy are wonderful staffing professionals at the Skokie office. Because of Home Instead my elderly mom is able to continue to live independently in her home and I know she is well cared for!!.
"I am happy with the quality of my caregiver, a very pleasant person."
"My mother's care giver is wonderful.
She is receiving excellent care.
Also, when unexpected things come up, it's nice to have a company that will assign another care giver in the absence.
"Easy to work with. The whole process was extremely easy. Listened and made suggestions to any concerns I had."
"Our daughter recommended Home Instead
Senior Care-DesPlaines . It was a positive
referral. Their caregiver Eve,was pleasant,
efficient and an excellent companion for
my wife. She arrived early and stayed late
when necessary. We were most pleased with
her work. Agency called us periodically to
inquire if needed any additional assistance.
As bonus, our two canine "Kids" also enjoyed
"With very little notice, we needed over-night care. A friend recommended Home Instead Senior Care. The person answering the phone was very informed and helpful.
The caregiver arrived that night and was punctual, friendly and very skilled in caring for patients during the night. She totally accommodated our schedule and any requests we asked of her (even those we didn't request).
We highly recommend Home Instead!!!"
"The staff was excellent and helped us design a program for my 90 mother to return to independent living after being released from Rehab due to a serious infection. This was done over a ten week period starting with 24 hour care and reducing over time as she regained her strength. We were satisfied with the quality of the care givers and would recommend Home Instead to others."