"This experience has been wonderful in a very difficult situation. My 99 year old Mother-in-Law came down with the flu the first week in January and was in need of full-time care to keep her safe and as comfortable as possible for the entire month. Everyone I was in contact with was caring, courteous and extremely helpful. During the height of the flu season, these caring people managed to fulfill our needs beautifully. I would recommend this company for it's effective and caring attitude by every one I dealt with. I would use this company again and again. "
"Office staff are very professional and responsive. Most caregivers have been conscientious and dependable. All are friendly and eager to help. I appreciate the flexibility in scheduling and commitment to keeping familiar faces with my memory-challenged mother."
"It was almost impossible to find qualified non-emergency medical transportation in the Puget Sound area of Washington State. My situation involved an outpatient procedure requiring a dedicated care-giver to pick me up, transport me to the hospital, remain at the hospital during the procedure, and return me home (assisting on the way with picking up any follow-on prescriptions). I found an online review (from elsewhere in the country) that recommended Home Instead Senior Care for offering this type of service, and I was very fortunate to find them located in my area as well. They were very prompt, thorough, and efficient in getting me acquainted and established as a client. They even had service available to stay with me at my residence following the procedure in case I could not recover fully enough to immediately and independently care of myself. Home Instead Senior Care demonstrated exceptional dedication, service and responsibility up to and including the scheduled date of my appointment, for which I'm grateful and pleased, and will call on them again for similar needs in the future. Highly recommended."
"Home Instead has great staff and is very customer service oriented. We have been very pleased with all the contacts we have had with staff and with the professionalism of the caregivers. They have all "gone the extra mile"."
"We had an urgent need for help and Home Instead did our evaluation and had a caregiver placed with us in less than 24 hours. The evaluation was thorough and practical, and the individual who helped us was terrific.
"Very pleased. Met all expectations. Few screw ups. Will continue to use. Will recommend.
"I think Home Instead is very professional. The workers are all kind and caring. They show up on time. We are very happy with them.
"I have a great caregiver, I am very happy.
"We are very pleased with your services.
"I am very pleased with the service I get from Amy.
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Each Home Instead Senior Care franchise is independently owned and operated.