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At Your Service 24/7 in the Quad Cities

Welcome!

Ada and Aaron.JPGDr. Aaron and Ada Christopher are the Franchise Owners for Home Instead Senior Care Quad Cities. They have two children and live in Bettendorf.  They both have a passion for working with seniors and making a positive impact in their community. 

Ada has a Bachelor’s in Business and two Master’s Degrees; an MBA and a Masters of Accounting and Financial Management. Throughout her professional career, she has worked in a variety of leadership roles in the healthcare field and service organizations. This includes non-profits serving under-served populations and economically challenged families, as well as Federally Qualified Health Clinics. After watching her mom struggle to care for her grandmother, who had Alzheimer’s and other health issues, she came to realize that she wanted to be in the business of caring for seniors.


Aaron is a practicing Certified Public Accountant. He earned his Bachelor’s and Master’s Degrees in Accounting and his PhD from Claremont Graduate University. He has worked in public accounting, as an accounting professor, and as the Chief Financial Officer for several large organizations. Aaron is an avid golfer and enjoys traveling.


Their mission is to enhance the lives of seniors within our community by providing a network of reliable, compassionate, and well-trained CAREGivers.  They are on call to quickly answer your questions and accommodate your senior in-home care needs.

 
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Christina Beam - Staffing Coordinator

Christina Beam - Staffing Coordinator
Christina Beam is a Staffing Coordinator at Home Instead.  She grew up in Rock Island, IL. She graduated from Southern Illinois University Carbondale in 2015 with her bachelor’s degree in Social Work where she worked in foster care before moving to Bloomington, IL.  After moving to Bloomington IL, she was a caregiver for 2 years where she worked with individuals with developmental disabilities while working on her master’s degree. She graduated from Southern Illinois University Carbondale in July of 2018 with her master’s in healthcare administration. Working with seniors has always been a strong passion of hers and something she truly loves doing.  

She loves being outdoors and staying active, spending time with her family, traveling to new places and going to sporting events.  


April Bender - General Manager

April Bender - General Manager

​April became a Key Player in August of 2014. She is responsible for the overall performance and success of our office. Provides leadership and support to the office team and CAREGivers. Additional responsibilities include billing, payroll, setting goals and managing activities. April is committed to providing value and quality of life to seniors, our caregivers and our office team while being the most admired home care agency in the Quad Cities.​

April has been in the senior care industry since August 2014, and previously has 7 years of management experience in the hotel business.​ She also has an Associates Degree in Marketing Management​.

Married to Reuben since 2004, has 3 very active boys. She enjoys going on road trips with family, reading, listening to music, watching sports (especially the Hawkeyes) and watching her boys in their many activities.​


Sharon Gilmore - Quality Assurance Specialist

Sharon Gilmore - Quality Assurance Specialist

Sharon is the Quality Assurance Coordinator at Home Instead. She is from South Carolina and became an Iowa resident in 2013. She spent 22 years of her life supporting her country and is a retired veteran of the United States Army.  She spent the last 14 years of her military career in management, managing personnel and material.

 

She is a 2017 graduate of Capella University with a MBA in Global Operations and Supply Management.  She started working for Home Instead in February 2018 as a CAREGiver, and later became one of the on-call supervisors.  Sharon loves people and loves making a difference in people’s lives. 

 

Sharon love spending time with her family and friends, enjoys exercising, crocheting, and doing jigsaw puzzles.


Jayme Jungwirth - Client Care Coordinator

Jayme Jungwirth - Client Care Coordinator

Jayme is a Client Care Coordinator, responsible for meeting with prospective clients and their families, assessing potential needs, setting a plan of care, addressing issues and changes that may arise with the client, completing Quality Assurance Visits and other more office directed duties.  She has worked in the healthcare field on and off for 20 years, along with being a Certified Nursing Assistant in the past. 

Since joining Home Instead in 2010, Jayme has worked in multiple facets of the company from Caregiver to On call and finally into her current position as a part of the Client Care team.  Jayme has provided care in the past for family members suffering from Alzheimers, Dementia and Parkinsons and began working at Home Instead so that she could continue assisting others with these difficult afflictions.

When she is not working, Jayme’s life revolves around her family.  She has been married to her husband Ken for 10 years and they have 4 children together.  


Penny Kinney - Compliance Coordinator

Penny Kinney - Compliance Coordinator
Penny has been a key player since 2006.  As a Compliance Coordinator she is responsible for ensuring that we are up to date with Licensing Requirements and Franchise Standards. 

Penny was formerly our Recruitment and Engagement Coordinator where she was responsible for the hiring of our caregivers. Penny is committed to providing a positive caregiving experience and to continue being the employer of choice for seniors. She has a B.A. from Western Illinois University and was employed for the State of Illinois for over 32 years as a caseworker and in the later years a manager of training programs. Senior care became her second career as she watched her Mother-in -law suffered from dementia and other health issues.

Married to Jerry since 1969 and she has two daughters 20 years apart. She dearly loves her four grandsons and feels blessed to work for a company that loves seniors.


Lisa Loughney - Engagement & Recruitment Coordinator

Lisa Loughney - Engagement & Recruitment Coordinator

Lisa is our Recruitment & Engagement Coordinator. She provides support to the office team and CAREGivers with recruiting, hiring processes, orientation and benefits.  Lisa is determined to find CAREGivers that will be the perfect fit for our clients. She is sensitive to client and CAREGivers needs.

Lisa has been in the healthcare industry for over 15 years and enjoys working in Human Resources. She is currently working towards earning her Bachelor’s Degree in Human Resources Management. 


Lisa has been married to Delwyn since 2000, they have two daughters who are active in theater programs. In her free time, she enjoys traveling, baking, sewing and movies.


Holly Reyes, CNA - Office Coordinator

Holly Reyes, CNA - Office Coordinator

Holly Reyes came to Home Instead as a CAREGiver in 2015 and became Lead Caregiver along with On-call Supervisor in 2017. In 2018 she became the Office Coordinator and her responsibilities include reception, scheduling, lifeline services as well as assisting with education and training as needed.  Holly is the voice you hear on the telephone and the face you see when you walk into our Bettendorf Office. Her goal is to make your initial experience and each experience afterwards a positive, warm and homey experience.

Holly has enjoyed caring for seniors since 2000 as a CNA. Her experience includes In-Home Hospice Care and Long-Term Care.  She enjoys spending time with her family and is an avid knitter and loves to sew. Caring for seniors has always been a passion of hers due to spending a lot of time with her grandparents growing up as well as caring for them.


Jakena Spencer - Lead Staffing Supervisor

Jakena Spencer - Lead Staffing Supervisor

Jakena started her career with Home Instead in 2014 as a CAREGiver and became a Key Player in August of 2015 as a Staff Coordinator. Now as the Lead Staff Coordinator, she is responsible for making the compatible match for our CAREGivers so our clients have a positive and meaningful experience. She has earned a AAS in Health Care support and CNA certificate. Jakena loves reading and spending time with her daughter and family.


Michele Tuttle, CNA - Education & Training Coordinator

Michele Tuttle, CNA - Education & Training Coordinator

Michele is a veteran CAREGiver. Her education includes: AA Degree in Criminal Justice (1987), Elder Care Specialist (2013), Alzheimer’s Association essentiALZ Plus Dementia Advanced Care (2013), Certified Nursing Assistant (2014).

She became a Key Player in June of 2014. In addition to Education and Training she leads our CAREGiver mentoring program. Michele has been married to Ron since 1988. They have three children, two girls and a boy.

Michele grew up in Le Claire, graduated from Pleasant Valley High School and is an avid Iowa Hawkeye fan.​​

Barb Yager, CNA - Client Care Coordinator

Barb Yager, CNA - Client Care Coordinator

Barbara is a Client Care Coordinator, responsible for helping the business grow. She takes client inquires and sets care consultations in the potential client’s home. Once services are engaged and a care plan is in place, she monitors the progress of caregiver and client through home visits, follow up calls, and messaging. 

She has been with Home Instead since 2012, coming to this industry after 28 years of management in another service industry. She made the transition after assisting her own parents when their health failed and needing to help others with similar journeys. 

She has a B.S. in Communication, trained as a Certified Nursing Assistant in 2013, and is also a certified installer for Phillips Lifeline, a partner business owned by this Home Instead franchise.

Barb and her partner Eric have been together for 25 years.  


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