Our office

serves Bettendorf, Buffalo, Davenport, Dixon, Donahue, Eldridge, Le Claire, Long Grove, Princeton, Andalusia, Barstow, Carbon Cliff, Coal Valley, East Moline, Hampton, Milan, Moline, Port Byron, Rapid City, Rock Island, Silvis, and Taylor Ridge
Select a different office

Our Team

  1. Home
  2. About Us
  3. Our Team

At Your Service 24/7 in the Quad Cities

Welcome!

Ada and Aaron.JPGDr. Aaron and Ada Christopher are the Franchise Owners for Home Instead Senior Care Quad Cities. They have two children and live in Bettendorf.  They both have a passion for working with seniors and making a positive impact in their community. 

Ada has a Bachelor’s in Business and two Master’s Degrees; an MBA and a Masters of Accounting and Financial Management. Throughout her professional career, she has worked in a variety of leadership roles in the healthcare field and service organizations. This includes non-profits serving under-served populations and economically challenged families, as well as Federally Qualified Health Clinics. After watching her mom struggle to care for her grandmother, who had Alzheimer’s and other health issues, she came to realize that she wanted to be in the business of caring for seniors.


Aaron is a practicing Certified Public Accountant. He earned his Bachelor’s and Master’s Degrees in Accounting and his PhD from Claremont Graduate University. He has worked in public accounting, as an accounting professor, and as the Chief Financial Officer for several large organizations. Aaron is an avid golfer and enjoys traveling.


Their mission is to enhance the lives of seniors within our community by providing a network of reliable, compassionate, and well-trained CAREGivers.  They are on call to quickly answer your questions and accommodate your senior in-home care needs.

 
​​​

April Bender - General Manager

April Bender - General Manager

​April became a Key Player in August of 2014. She is responsible for the overall performance and success of our office. Provides leadership and support to the office team and CAREGivers. Additional responsibilities include billing, payroll, setting goals and managing activities. April is committed to providing value and quality of life to seniors, our caregivers and our office team while being the most admired home care agency in the Quad Cities.​

April has been in the senior care industry since August 2014, and previously has 7 years of management experience in the hotel business.​ She also has an Associates Degree in Marketing Management​.

Married to Reuben since 2004, has 3 very active boys. She enjoys going on road trips with family, reading, listening to music, watching sports (especially the Hawkeyes) and watching her boys in their many activities.​


Jayme Jungwirth - Client Care Coordinator

Jayme Jungwirth - Client Care Coordinator

Jayme is a Client Care Coordinator, responsible for meeting with prospective clients and their families, assessing potential needs, setting a plan of care, addressing issues and changes that may arise with the client, completing Quality Assurance Visits and other more office directed duties.  She has worked in the healthcare field on and off for 20 years, along with being a Certified Nursing Assistant in the past. 

Since joining Home Instead in 2010, Jayme has worked in multiple facets of the company from Caregiver to On call and finally into her current position as a part of the Client Care team.  Jayme has provided care in the past for family members suffering from Alzheimers, Dementia and Parkinsons and began working at Home Instead so that she could continue assisting others with these difficult afflictions.

When she is not working, Jayme’s life revolves around her family.  She has been married to her husband Ken for 10 years and they have 4 children together.  


Penny Kinney - Compliance Coordinator

Penny Kinney - Compliance Coordinator
Penny has been a key player since 2006.  As a Compliance Coordinator she is responsible for ensuring that we are up to date with Licensing Requirements and Franchise Standards. 

Penny was formerly our Recruitment and Engagement Coordinator where she was responsible for the hiring of our caregivers. Penny is committed to providing a positive caregiving experience and to continue being the employer of choice for seniors. She has a B.A. from Western Illinois University and was employed for the State of Illinois for over 32 years as a caseworker and in the later years a manager of training programs. Senior care became her second career as she watched her Mother-in -law suffered from dementia and other health issues.

Married to Jerry since 1969 and she has two daughters 20 years apart. She dearly loves her four grandsons and feels blessed to work for a company that loves seniors.


Shelley Scheckel - Administrative Assistant

Shelley Scheckel - Administrative Assistant

Shelley has been a Key Player since October 2009 initially as a Staff Coordinator and Team Leader. Now as Administrative Assistant Shelley is responsible for assisting the General Manager with Accounts Payable, Accounts Receivable, Payroll, Billing for Long Term Care Insurance and VA clients. In addition, she provides support to other Key Players with various tasks in order to provide the highest quality service to our CAREGivers and Clients. Married to Toby since 1982, has two grown children and 2 grandchildren.  She enjoys reading, exercising and listening to music.


Jakena Spencer - Lead Staff Coordinator

Jakena Spencer - Lead Staff Coordinator

Jakena started her career with Home Instead in 2014 as a CAREGiver and became a Key Player in August of 2015 as a Staff Coordinator. Now as the Lead Staff Coordinator, she is responsible for making the compatible match for our CAREGivers so our clients have a positive and meaningful experience. She has earned a AAS in Health Care support and CNA certificate. Jakena loves reading and spending time with her daughter and family.


Holly Reyes, CNA - Office Coordinator

Holly Reyes, CNA - Office Coordinator

Holly Reyes came to Home Instead as a CAREGiver in 2015 and became Lead Caregiver along with On-call Supervisor in 2017. In 2018 she became the Office Coordinator and her responsibilities include reception, scheduling, lifeline services as well as assisting with education and training as needed.  Holly is the voice you hear on the telephone and the face you see when you walk into our Bettendorf Office. Her goal is to make your initial experience and each experience afterwards a positive, warm and homey experience.

Holly has enjoyed caring for seniors since 2000 as a CNA. Her experience includes In-Home Hospice Care and Long-Term Care.  She enjoys spending time with her family and is an avid knitter and loves to sew. Caring for seniors has always been a passion of hers due to spending a lot of time with her grandparents growing up as well as caring for them.


Michele Tuttle, CNA - Education & Training Coordinator

Michele Tuttle, CNA - Education & Training Coordinator

Michele is a veteran CAREGiver. Her education includes: AA Degree in Criminal Justice (1987), Elder Care Specialist (2013), Alzheimer’s Association essentiALZ Plus Dementia Advanced Care (2013), Certified Nursing Assistant (2014).

She became a Key Player in June of 2014. In addition to Education and Training she leads our CAREGiver mentoring program. Michele has been married to Ron since 1988. They have three children, two girls and a boy.

Michele grew up in Le Claire, graduated from Pleasant Valley High School and is an avid Iowa Hawkeye fan.​​

Barb Yager, CNA - Client Care Coordinator

Barb Yager, CNA - Client Care Coordinator

Barbara is a Client Care Coordinator, responsible for helping the business grow. She takes client inquires and sets care consultations in the potential client’s home. Once services are engaged and a care plan is in place, she monitors the progress of caregiver and client through home visits, follow up calls, and messaging. 

She has been with Home Instead since 2012, coming to this industry after 28 years of management in another service industry. She made the transition after assisting her own parents when their health failed and needing to help others with similar journeys. 

She has a B.S. in Communication, trained as a Certified Nursing Assistant in 2013, and is also a certified installer for Phillips Lifeline, a partner business owned by this Home Instead franchise.

Barb and her partner Eric have been together for 25 years.  


Looking for advice?

Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.

Sign up for advice

Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.

Please select at least one newsletter.
Valid email address is required
View sample
View sample
View sample