Our office

serves Arlington, Belmont, Lexington, Medford, Winchester, Woburn and parts of Cambridge (Fresh Pond), Somerville (Ten Hills, Winter Hill, Powder House Square, Tufts and West Somerville) and Waltham (North Waltham)
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Reviews

​ ​​​​​​​​​​​​​​​​​Home Instead Senior Care ReviewsRead what other families in the Arlington, Belmont, Lexington, Medford, Winchester and Woburn areas ​have to say about Home Instead Senior Care®:​​

Latest Reviews & Testimonials 

"Always reliable and dependable. Maintained same staff of aides. "

Posted by Dan860237 on Mar 29 2017

"All caregivers have been extremely kind, professional, reliable, and sensitive. Management has been very responsive and flexible. Could not be more pleased. "

Posted by Meg757688 on Feb 21 2017

"From initial contact with Donna, recommended by VNAS, to the introduction to caregivers, Virginia and Julia, our lives improved in every way possible with their excellent knowledge, skills, and caring. They delivered 4 days a week for almost 2 years. Our lives became manageable. I would highly recommend both of them for going above and beyond in our lives. Thank you Home Instead. My husband had dementia which was rapidly progressing and these caregivers fulfilled our needs until he went into a memory unit. "

Posted by Mrs. Deborah Aulenback on Dec 15 2016

"Home Instead took care of my aunt for over 3 years. They allowed our family to have her stay in her home which is what she always wanted. My aunt suffered from Alzheimer's and was very difficult to deal with the last year or so but the people from home instead took such great care of her. The women that came to the house had such compassion for her and understood that it was her disease not her that was being difficult. They said that they had gone through some type of training with home instead to understand how to handle issues with Alzheimer's. Two of my aunt's care givers even came to her funeral on their own time. My family was very impressed by that level of commitment. We would recommend Home Instead to any family looking for help. "

Posted by RKM1930 on Sep 15 2015

"The staff from Home Instead have been patient and very caring working with my mother who is struggling with physical limitations and emerging cognitive problems. She is very unhappy about needing care and insists on being in her own home. Home Instead has allowed me to be able to keep her in her home with the piece of mind knowing that she is cared for 24/7. This is critical as I live out of state and need to be able to trust that my mom is being cared for with compassion and safety. I have been impressed with staff's willingness to be flexible and to respond immediately to any questions or concerns I have had. They are always just a phone call away which gives me important peace of mind. "

Posted by Parislady17 on Feb 23 2015


--- I want to thank you for providing my aunt with wonderful health care. Both Lauren and Lee, although they have very different personalities, did an excellent job caring for my aunt. I was always comfortable that she would be well cared for and confident that auntie's life was enhanced by their presence. Lee and Lauren worked hard to understand her in order to meet her individual needs. they demonstrated diligence and flexibility in dealing with my aunt's condition. Lauren and Lee always treated her with dignity and respect. They also demonstrated great patience which was not always easy. I could always depend on them to communicate with me on any issue that was or potentially could be problematic. I would not hesitate to recommend your company and these ladies to anyone who sincerely wanted their loved one to have the best care.

Ellen, Clients niece

---Thank you for the good wishes on my retirement...How nice of all of you at Home Instead...You do such a wonderful job and always with a caring smile. I know how much it means to the clients you serve.

Claudia, Marketing Director, Assisted Living

--- I want to let you know how much I appreciate Michelle's help with mom and her traveling to and from Logan airport. Mom was very happy with her help and thoroughly enjoyed Michelle. She traveled with ease and was never worried about details. Marilyn’s family sends Michelle and Home Instead our compliments and most of all our thanks.

Sue, Clients daughter

 ---  Now that the school year has ended and I have a moment to breathe, I wanted to write you a letter to express my gratitude and appreciation for all that you and your caregivers did for my mother and for my father. Your caregivers went above and beyond in caring for my parents and they were always professional, knowledgeable, and they treated my mother with dignity and compassion.

In lieu of my siblings and myself being able to take care of our mother, your caregivers were like family in the way they looked after mom. I never worried when I knew the Home Instead caregivers were with her. It allowed us to carry on with our lives and tend to our own families without the stress of worrying about her safety. Their professionalism and expertise in dealing with my difficult father-which is an understatement- were beyond what we expected.

Often caring for people is a thankless job, so I wanted to reach out to officially say “thank you” and this thanks goes out from me, my siblings, and my mother and father. I hope you will share this letter with the caretakers and please feel free to use me as a reference or call on me if I can assist your organization in any way.

Thanks again.

 

---" You Home Instead Client Service Managers were spot on in choosing Lynda for her mom. I am so grateful that my mom has such a wonderful caring person."

Susan P. Clients daughter

 

---  Just wanted to share this with you. I love the diversity of caretakers that visit my mom. They bring a wide range of personalities and interests. My mother is no longer lonely and looks forward to each new day. I visit on the weekend and get to share their time as well. The house is full and a great place to visit.

Sincerely,

Lois


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