"My father was a client of the Home Instead Franchise in Lexington for almost five years. I hired Home Instead as an alternative to assisted living, which my father refused to go to. He needed companion care as well as meal prep and someone to run errands for him a couple of days per week.. We were never disappointed with the care givers. They were all well trained, reliable, punctual and in many cases retired professionals. To my father, the caregivers became his friends and he looked forward to their visits.
In the end my father was diagnosed with end stage pancreatic cancer. Home Instead provided 24 hour care for the final weeks of his life.
I look back and am glad I went with Home Instead as it gave my father what he wanted; to stay in his home of 62 years.. "
"Home Instead has proved invaluable in helping my siblings and I manage the care of our parents in times of crisis and at the last minute. They’ve picked them up from the hospital, brought them to appointments and present during them when we couldn’t, filled prescriptions and even learn when they haven’t been filled. Kept us informed of their progress, eating, taking meds and other important information. Called us when something didn’t seem right. They’ve helped us understand the requirements to use long term care policies. I could go on. My siblings and I live far away and it’s like they step in and help as family would. "
"Home Instead of Lexington has always been there for my family. We have a parent with Alz and another parent that needs a lot of care. They are professional and so caring. I highly recommend them."
"I want to take this opportunity to tell you how much I appreciate the services provided by Home Instead Senior Care. My mother has Alzheimer’s and has found most of the daily tasks of life to be difficult. All of the caregivers are extremely patient, helpful and have taken great care of my mother. The entire staff is prompt, responsive, friendly, and extremely professional. Home Instead Senior Care can be very proud of their employees and I am forever grateful for their fantastic support and help. "
"Always reliable and dependable. Maintained same staff of aides.
"All caregivers have been extremely kind, professional, reliable, and sensitive. Management has been very responsive and flexible. Could not be more pleased.
"From initial contact with Donna, recommended by VNAS, to the introduction to caregivers, Virginia and Julia, our lives improved in every way possible with their excellent knowledge, skills, and caring. They delivered 4 days a week for almost 2 years. Our lives became manageable. I would highly recommend both of them for going above and beyond in our lives. Thank you Home Instead. My husband had dementia which was rapidly progressing and these caregivers fulfilled our needs until he went into a memory unit.
"Home Instead took care of my aunt for over 3 years. They allowed our family to have her stay in her home which is what she always wanted. My aunt suffered from Alzheimer's and was very difficult to deal with the last year or so but the people from home instead took such great care of her. The women that came to the house had such compassion for her and understood that it was her disease not her that was being difficult. They said that they had gone through some type of training with home instead to understand how to handle issues with Alzheimer's. Two of my aunt's care givers even came to her funeral on their own time. My family was very impressed by that level of commitment. We would recommend Home Instead to any family looking for help.
"The staff from Home Instead have been patient and very caring working with my mother who is struggling with physical limitations and emerging cognitive problems. She is very unhappy about needing care and insists on being in her own home. Home Instead has allowed me to be able to keep her in her home with the piece of mind knowing that she is cared for 24/7. This is critical as I live out of state and need to be able to trust that my mom is being cared for with compassion and safety. I have been impressed with staff's willingness to be flexible and to respond immediately to any questions or concerns I have had. They are always just a phone call away which gives me important peace of mind.
--- I want to thank you for providing my aunt with wonderful health
care. Both Lauren and Lee, although they have very different
personalities, did an excellent job caring for my aunt. I was always
comfortable that she would be well cared for and confident that auntie's
life was enhanced by their presence. Lee and Lauren worked hard to
understand her in order to meet her individual needs. they demonstrated
diligence and flexibility in dealing with my aunt's condition. Lauren
and Lee always treated her with dignity and respect. They also
demonstrated great patience which was not always easy. I could always
depend on them to communicate with me on any issue that was or
potentially could be problematic. I would not hesitate to recommend your
company and these ladies to anyone who sincerely wanted their loved one
to have the best care.
Ellen, Clients niece
---Thank you for the good wishes on my retirement...How nice of all of you at Home Instead...You do such a wonderful job and always with a caring smile. I know how much it means to the clients you serve.
Claudia, Marketing Director, Assisted Living
--- I want to let you know how much I appreciate Michelle's help with
mom and her traveling to and from Logan airport. Mom was very happy
with her help and thoroughly enjoyed Michelle. She traveled with ease
and was never worried about details. Marilyn’s family sends Michelle and
Home Instead our compliments and most of all our thanks.
Sue, Clients daughter
--- Now that the
school year has ended and I have a moment to breathe, I wanted to write
you a letter to express my gratitude and appreciation for all that you
and your caregivers did for my mother and for my father. Your caregivers
went above and beyond in caring for my parents and they were always
professional, knowledgeable, and they treated my mother with dignity and
lieu of my siblings and myself being able to take care of our mother,
your caregivers were like family in the way they looked after mom. I
never worried when I knew the Home Instead caregivers were with her. It
allowed us to carry on with our lives and tend to our own families
without the stress of worrying about her safety. Their professionalism
and expertise in dealing with my difficult father-which is an
understatement- were beyond what we expected.
caring for people is a thankless job, so I wanted to reach out to
officially say “thank you” and this thanks goes out from me, my
siblings, and my mother and father. I hope you will share this letter
with the caretakers and please feel free to use me as a reference or
call on me if I can assist your organization in any way.
You Home Instead Client Service Managers were spot on in choosing Lynda
for her mom. I am so grateful that my mom has such a wonderful caring
Susan P. Clients daughter
Just wanted to share this with you. I love the diversity of caretakers
that visit my mom. They bring a wide range of personalities and
interests. My mother is no longer lonely and looks forward to each new
day. I visit on the weekend and get to share their time as well. The
house is full and a great place to visit.
We can tailor a home care arrangement to fit both your family's lifestyle and budget.
Reap rewards beyond measure -- and get paid, too.
As a locally owned business, we offer friendly, responsive service right in your neighborhood.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.