We have a robust Quality Assurance program here at Home Instead. The program is in place to guarantee we have in-person confirmation that we are providing the highest quality care. These visits are performed by our trained home care experts or a member of our team of nurses.
During these visits, we:
Ensure Client Satisfaction
Evaluate CAREGiver performance
Identify changes in client condition
Recommend any necessary changes to the plan of care
Identify risks to client or CAREGiver safety
Build on our relationship with the client
Family members can rest assured knowing that our team is consistently engaging to ensure the highest quality experience for our clients. We spend time to understand all the needs of our clients and prescribe a tailored level
of care to ensure overall wellness. We work with our clients’ health
care providers to understand the missing pieces in the continuum of
care. Our CAREGivers are uniquely trained to aid clients in closing any
gaps in care through execution of individualized plans of care.
We conduct exit interviews at the conclusion of care for all of our families. We recently looked back and tallied the satisfaction rate of the last 400 families we have served. We are proud to say we have a 99% satisfaction rate! And we are actively working on the 1% who were anything less than completely satisfied.
experience helping thousands of families over the last 15 years has
proven that even excellent care alone will not produce great outcomes.
Therefore, we utilize a holistic approach to ensure all needs of the
individual are fully understood and addressed.
Services Provided. Clients wish to choose from a variety of service options, and Home Instead Senior Care of Naples, FL offers services that range from companionship to advanced caregiving. We offer you the maximum number of caregiving choices.
Fees. We pride ourselves on delivering high quality caregiving at an affordable rate. In fact, our range of service offerings make it possible to provide care within almost any budget.
Service Set-up. We make it easy to get started. Schedule a no-obligation in-home consultation to learn which service offerings might be right for your loved one. It's easy and convenient.
We can tailor a home care arrangement to fit both your family's lifestyle and budget.
Reap rewards beyond measure -- and get paid, too.
As a locally owned business, we offer friendly, responsive service right in your neighborhood.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.