"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
"Courtney & I are so fortunate to have such an amazing office staff and incredible CAREGivers that are committed to the seniors in our community and to the Home Instead mission. It is so rewarding to know that I have the opportunity everyday to make a difference in the lives of seniors and their families in the very community I grew up in. Additionally, I get to meet so many fascinating people- clients and CAREGivers alike- everyone has a story and I get to hear it. Building strong relationships with clients and CAREGivers is a primary focus everyday. Often times we are the shoulder to lean on whether it is a potential client, existing client, client family or employee. I am honored to be a trusted source to help people find solutions."
Courtney holds a BS from Illinois State University and an M.Ed from DePaul University. She grew up in New Lenox, IL and has been with Home Instead Senior Care since 2004. "It is an honor to provide quality care to seniors throughout our community. Everyday I get to work side by side with an Administrative Team that focuses on client and CAREGiver needs. We have the common goal of providing seniors with quality CAREGivers who will assist in maintaining each client's integrity and diginity. We do all that we can to give families peace of mind whether they are near or far. It can be really daunting on a daughter / son / spouse over time when they become the primary caregiver for their loved one. We put great emphasis on doing what we can, as the care provider, to help them maintain their role as a loved one. We have a compassionate team in place that understands both personally and professionally what this means. Daughters need to be daughters, sons need to be sons, and spouses need to maintain their role as husband or wife. We are proud of what we do and continuously seek out the most compassionate people to carry out our mission; to enhance the lives of seniors and their families through trusted quality care and allowing every senior to age successfully."
"I never thought it was possible to love a job as much as I love working for Home Instead Senior Care. As the Client Care Coordinator, I get to visit all of our clients regularly. It's nice knowing that we have an impact on people's lives, but to see it happening everyday is a whole other joy. I am proud to be part of an organization that not only helps seniors live as independently as possible, but also enhances their daily lives."
As Service Coordinator, Kellie is responsible for client and CAREGiver schedules. With a focus on client needs and CAREGiver attributes, she strives for continuity and client / CAREGiver compatibility.
Belgin has a Bachelor's Degree from Missouri State University and holds her Master's Degree in Health Care Administration from the University of Saint Mary. She is involved in various community organizations including cub scout pack 28 and the area YMCA.
As Training Coordinator, Belgin's focus is to ensure our team of CAREGiversSM receive the highest level of training. Her role within our local office is complimented by years of experience in healthcare as well as a Home Instead Senior Care CAREGiver. Ensuring CAREGivers are confidentally equipped with the skills needed to serve our clients and their families is Belgin's priority as Training Coordinator. In addition, she strives to support our CAREGivers in upholding the high standards of Home Instead Senior Care.
As Recruitment Coordinator, she is responsible for the recruiting and onboarding CAREGivers in order to provide the highest quality service to clients. Taylor places emphasis on creating the most positive atmosphere for CAREGivers, new hires and the entire Administrative Team. She works diligentally to attract the highest quality CAREGivers to ensure the best quality care for the seniors we serve.
Crystal joined our team in 2017 as a CAREGiver and was promoted to Office Coordinator.
As Office Coordinator, Crsytal is responsible for assisting the entire Administrative Team on a daily basis as well as helping to address CAREGiver and client needs. If you are calling about service for a loved one, most likely Crystal will be the friendly voice on the other line, ready to assist you.
Oliver is an exotic shorthair (aka 'grumpy cat') who joined our franchise owner's family in January 2017 when he was just 5 months old. He and owner, Courtney, became a registered therapy animal team in January 2018. Oliver brings so much joy to so many people with his sweet demeanor. He's an amazing little fur baby who is sure to bring a smile to your face.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.