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Our CAREGivers

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​​​ ​Home Instead Caregiver

A tradition of great caregiving means that we take care of our own as well as we take care you and your family. 

Home Instead, Inc. ​recognizes regional CAREGivers of the Year and one special CAREGiver who shows exceptional dedication is the recipient of the national award — The Mary Steibel CAREGiverSM of the Year Award.

This program inspires CAREGivers to strive for excellence. It creates a sense of pride and rewards their hard work, compassionate care and service to others.

Cedarburg CAREGiver of the Month 

Christine Grube, November 2016


We are thrilled to have Christine Grube as an outstanding CAREGiver for Home Instead! Christine had been a professional CAREGiver for several years, but took on other interests in 2009. In May of 2015, Christine joined our team once again. We couldn't be happier!

Christine cares for each client with Love (v.). Her clients feel safe, secure and loved whenever they are spending time with Christine. Family members of clients have also expressed their gratitude for having Christine in their loved one's life. They know that there are no worries when she is caring for them.

On top of being a professional CAREGiver, Christine is also a wife and mother, and loves to spend time with her family, who reside in Cedarburg.

Donna Ballbach, October 2016


We are privileged to have Donna join our team at Home Instead. She retired in early 2015 after several years of working in the home care business. She felt a calling to return to taking care of the elderly, and joined us 6 months later. 

Donna demonstrates so many of the attributes that distinguish her as an outstanding CAREGiver: patience, commitment, and being respectful, kind and humble. She is also the "Queen of Communication." She promptly returns our calls and often fills in on shifts. She is diligent with staying on top of her clients' needs by coming into the office to discuss any changes that she has observed. 

Donna wears many hats! She is not only an outstanding CAREGiver, she is also a wife, mother, and grandmother!

Rykki Casey, September 2016


Rykki Casey has been caregiving with Home Instead since 2015.  Rykki brings with her years of experience working during the day at Aurora Medical Center in the capacity as a Certified Nursing Assistant in the Med/Surgical I department. Rykki dedicates her time to others, whether it be as a CAREGiver with Home Instead or in the community.  One of her passions is learning about her clients and the lives they have lived.  Her convictions to help others can be seen through her dedication as a Foster parent for Ozaukee Family Services since 2009.

Rykki is always willing to help with fill-ins and last minute shifts.  She has an extraordinary and compassionate personality that all of her clients appreciate and enjoy when she arrives for her shifts.  We are proud to have Rykki as a team member for the Cedarburg office!!!

Jean Hill, August 2016


We are both privileged and honored to have the expertise and level of professionalism that Jean Hill brings to her role as CAREGiver for HISC.  Applying her skills well, she provides consistently exceptional client care and reliability, establishing herself as one of our premier CAREGivers.  

Jean has taken a lead role in managing and overseeing a major account which has involved additional responsibilities, coordinating special cares (including hospice), transports, and complex appointments.  

As well, Jean has never shirked from making herself available for emergency fill-ins where needed; her commitment to excellence is exemplified in every shift she does.

Twila Nalezinski, July 2016


Twila joined us just over a year ago! One word that would describe her would be 'Committed.' What you may not know, since 2004, Twila has worked full time at Walmart in Saukville—in addition to working for us 3rd shift several nights a week. 

She is the go to person when in a pinch! She is always willing to pick up shifts on short notice and is extremely committed to her client's care. She enjoys the opportunity to make a difference in someone's life, and is a big believer in paying it forward! 

Twila brings all aspects of Love (v.) and we are very fortunate to have her on our team!

Betsy Wirth, June 2016

Betsy.pngWhen it comes to Betsy, our attribute 'Committed' comes to mind. She is quick to say she'll pick up a shift and she is always willing to stay late if there is a CAREGiver who needs her to. Betsy has been with us for a year and brings a wealth of knowledge and patience when taking care of her clients. 

She has been a caregiver for several years prior to joining Home Instead. She has taught in schools for the past 30 plus years, retired, and now is a substitute teacher while also working with Home Instead. She is quick to assist when called upon, a teacher, and provides selfless support to new CAREGivers and office staff alike. 

Congratulations Betsy!

Susan Aberle, May 2016

Susan.pngSusan has been a great addition to our Home Instead CAREGiver team. 

She embodies the kindheartedness that Home Instead Senior Care brings into seniors’ homes. Looking to better her clients’ lives, she continuously strives to better her skills and always does what is best for the client. Susan is also a team player, her co-workers appreciate her eagerness to lend a helping hand wherever needed. Susan is such an amazing caregiver and is one of the most adaptable CAREGivers. Susan enjoys spending time with her husband, Louis. She loves traveling and is an accomplished artist, especially of landscapes. A beautiful oil painting of hers sits in Penelope’s office it you ever want to see her artwork! 

Thank you, Susan, for your commitment and kindness to your team and especially to your clients!

Sybille Schnappup, April 2016

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Congratulations to our April CAREGiver of the Month Sybille Schnappup!

Sybille has been a COMMITTED and PATIENT CAREGiver since she joined HISC in September of 2012.  Her enthusiasm about caregiving and her positive attitude are infectious!  She has received many compliments from her clients and they look forward to her visits every week.  Sybille enjoys spending time with her son Jacob, her family and her two cats.  When she has spare time she likes to read, paint and watch old movies and television shows. We appreciate everything you do and who you are!  Congratulations Sybille!

Clementine (Clem) Haynes, March 2016

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Congratulations to our March CAREGiver of the Month Clementine Haynes!

Clem has been with Home Instead since May 2010, and a CAREGiver for one client since 2014 with the majority of overnight shifts.  Clem has gone above and beyond and even accompanied her client to a family wedding.  She received a wonderful compliment from the daughter of this client saying, "Clem is a true find.  I'm so glad my mom was able to attend, and with Clem she was in great hands!"  Clem communicates well with the office staff and is dependable, kind and picks up shifts when available.  When Clem joined us in 2010, she came with a background in sales and had experience in taking care of her mother.  Now, six years later, she is a seasoned CAREGiver!  When training other CAREGivers she is thorough, patient, calm, and teaches well.  Clem has three children, Amanda, Jasmine, and Johnathan.  Clem enjoys watching movies, sports, and going out to eat.

Diane Bernier, February 2016

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Congratulations to our February CAREGiver of the Month, Diane Bernier!

Diane has been a Home Instead CAREGiver since, September of 2008.  Throughout the years, Diane has received many compliments from her clients.  Diane has gone above and beyond, caring not only for her client in the hospital, but also for her client’s cat at home.  Clients say she has an extraordinary personality and intelligence, is very caring and insightful, and is an overall ray of sunshine.  Diane communicates well with the office staff, always arrives on time and ensures that her clients are getting the best care.  Diane and her husband Larry have four grown children, and will be celebrating their 40th wedding anniversary this year.  Diane and Larry started Heritage Baptist Church in Cedarburg nine years ago.  For family fun over the past 29 years, the Berniers have enjoyed camping at Camp Forest Springs in Westboro Wisconsin.  The tradition continues not only with her children, but also with her four grandchildren.  Diane is a great role model for all of our CAREGivers at Home Instead Senior Care.

Kathleen Jonas, January 2016

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Congratulations to our January CAREGiver of the Month, Kathleen Jonas!

Kathleen has been a Home Instead CAREGiver since September 2014. Kathleen is always willing to take shifts whenever our office staff calls her. Kathleen communicates well with the office staff, is very dependable and always arrives on time for her clients. Kathleen is a passionate CAREGiver and always goes above and beyond for her clients. Kathleen makes sure her clients are getting the best care she can give, and she works well with her client’s family members. Kathleen and her husband Ken have 2 children; Jason and Jennifer. Kathleen also enjoys working with dog rescues and fosters dog when needed.

Cedarburg CAREGiver of the Year 2015

Read about our 2015 CAREGiver of the Year, Maureen Adams.

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