"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
Welcome, from your Cedarburg, Grafton, Port Washington, Mequon, West
Bend and surrounding area office staff. We are your trusted provider for
in home care services to seniors in Ozaukee and Washington County. Our
senior care services can assist you or your loved one with homemaker tasks (cleaning, laundry, errands, etc.), hands on personal cares
(bathing, ambulation, grooming, etc.), dementia and Alzheimer's care
(safety and monitoring) and many other home care services.
We place a high priority on matching our CAREGivers with the client.
We believe that relationships based on trust must be established. The
bond that develops is one that fosters independence, provides
engagement, promotes well-being, and supports the senior's needs with
When you're ready for help, our trusted staff is on call 24 hours per
day, 7 days per week to quickly answer your questions and accommodate
your senior services needs. We offer a free Care Consultation to
determine you or your loved ones home care needs. Then, with over 150
CAREGivers on staff (not pictured!) and the information gathered during
the Care Consultation, we'll find the right CAREGiver for you and make
the perfect match!
Shannon not only provides day-to-day leadership for our administrative staff and our CAREGivers, but she also works closely with families to provide the highest quality care for their loved ones. Together, Shannon and her team uphold our core value of Love (v.), and demonstrate our core purpose of teaching others about Love (v.), while living our 8 attributes:
Patience, Kindness, Humility, Selflessness, Respectfulness, Forgiveness, Honesty and Commitment.
Tracy is the face of Home Instead Senior Care in the community. She will keep you updated on Home Instead Senior Care, and ensure that you have the appropriate resources available to share. Tracy will work with you or your staff to make sure that you are educated about Home Instead Senior Care services and the solutions we provide.Tracy is also responsible for conducting free care consultations for new or potential clients. The purpose of the care consultation is to discuss home care and service care needs, routines, likes, dislikes, challenges, etc. Then, Tracy will take the information gathered during your discussion and create a custom care plan that will be used to create schedules and assist in finding the perfect CAREGiver!
Kerri coordinates and maintains schedules for our clients and CAREGivers. She's responsible for matching the needs of our clients with the personalities and talents of our professional CAREGivers. Kerri works dilgently to make sure that your scheduling needs are met even as health or needs change.
Rachel coordinates and maintains schedules for our clients and CAREGivers. She's responsible for matching the needs of our clients with the personalities and talents of our professional CAREGivers. Together, with the help of the other staff coordinators, she will make sure that your scheduling needs are met even as health or needs change.
firstname.lastname@example.orgKathy is typically the voice you hear on the telephone and the face you see when you walk into our Cedarburg office. Her goal is to make your initial experience and each experience afterwards a positive, warm and homey experience. She'll top it off by offering you a fresh cup of coffee, beverage or a warm chocolate chip cookie.
works as part of our corporate team and supports a variety of
functions, including data entry and reporting. She also works with many
accounting related activities, as well as prepping for semi-monthly
billing and retreiving and sorting mail.
Part of our corporate office, Annie provides support to the accouting/finance team with billing, receivables, data gathering/reporting, workflow process improvements and payroll tasks.
email@example.comPart of our corporate team, Stacey performs a variety of duties associated with client billing, payroll, accounts payable and accounts receivable. Additionally, Stacey has responsibility for general accounting and monthly reporting.
Nancy is our evening and weekend staff coordinator supervisor. Nancy ensures that a Home Instead Senior Care representative is available 24 hours a day, 7 days a week. Nancy can provide you with information on our services, maintain schedules, and assist with any after-hour emergencies that may arise
Part of our corporate staff, Janis designs and conducts training and development programs to improve individual and organizational performance. She also partners with all staff members to analyze training needs for future program development.
Part of our corporate team, Becca serves as a consultant for all locations to assist in planning, producing, and implementing HISC's business, communication and marketing objectives to best represent the company's brand. Additionally, Becca focuses on sharing our culture of Love (v.) through as many outlets as possible, including our website, newsletter, events, social media, and other internal and external communications.
Part of our corporate team, Miranda provides assistance to all office locations in all areas of human resources, including recruitment, retention, and legal compliance. She also works closely with benefits administration, training and development, and employee relations!
Part of our corporate team, Tonia is responsible for the overall administration and coordination of all human resource functions, including recruitment, retention, legal compliance, benefits administration, training and development, and employee relations issues. Additionally, she partners with the leadership team to develop department and organization goals.
Part of the corporate team, James manages the accouting department and provides information, primarily financial in nature, about all company activities that assists management in making educated economic decisions about the company's future. He also oversees the information technology function and vendor management.
As President of We Care Senior Care, Inc. dba Home Instead Senior Care, Jason provides leadership and sets the overall strategy and direction for our Home Instead Senior Care franchise group. Jason partners with our Branch Managers to ensure our teams (i.e. sales & marketing, recruiting & retention, and client care) are running on all cylinders to provide our clients, their families, referral providers and CAREGivers an exceptional experience with Home Instead Senior Care, while reinforcing our core value of Love (v.)
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.