Dear Home Instead,
Thank you for the wonderful care given my Mom (and Dad!) during Mom’s illness. Without your help we would not have been able tobring Mom home and spend the last precious days with herbefore her passing. That is a gift beyond measure. A specialthank you to Catherine, Nikki, Betty, Marie, Linda and Rachel.
I was totally comfortable leaving Mom in their care. Assigning staff who worked well with Mom was highly effective and beneficial. Mom looked forward to "my friends" visits. Their presence and level of care increased her quality of life. I could not have asked for anything more - highly skilled, compassionate, understanding, doing more than required, socialization skills suggesting alternatives in care, and offering support to me. I will be forever grateful to Home Instead, each staff for providing quality care and service to Mom and me during such a difficult time. -
Barbara in Roanoke
Everyone was very kind and caring. All were very professional and always ready to assist.
Nancy in Roanoke, VA
Thank you for responding to our need in such an excellent and timely manner and for providing personal care for Jim. - Liz in Roanoke, VA
Your personnel were excellent; the two CAREGivers we had were above average! -
Elizabeth in Roanoke, VA
Mother and I thank you for eight years of service. We appreciated your hard work and willingness to accommodate our needs – even on short notice! I could always depend on someone being with her at all times. All of you made her feel special and she loved the attention. Many thanks. -
Patricia in Roanoke, VA
My aunt’s caregiver, Barbara W. was truly loved. The caregivers provided other times were top notch. Thank you for your exceptional ability to respond quickly. -
Jeanne in Roanoke, VA
We were so pleased with the care my mother received from Home Instead that we have made arrangements for additional care! -
Bruce in Moneta, VA
We are so grateful for the care and the tremendous patience your caregivers exhibited while helping our family at a very difficult time! – Pam in Salem, VA
Many thanks for all the help given to Virginia during this time. It allowed her to stay at home as long as possible. –
Gary in Roanoke, VA
All the personnel I met were caring and diligent. Home Instead afforded my aunt a wonderful final life experience. Thank You! -
Jane in Roanoke, VA
We are so appreciative for all you did for us during a very difficult time. -
Donna in Roanoke, VA
I greatly appreciate your being able to furnish a CG on such short notice. My mother has been a client for 3 and a half years. –
Chris in Salem, VA
Our experience with Home Instead was very positive. The business folks were always helpful, thanks!
Donna in Roanoke, VA
"Home Instead could not have been more cooperative; they could not have been nicer. The lady that came here to the house was very, very nice. She got along very well with us. It's just my husband got to the point that there was very little that we could do. He was so resistant of everything that was being done. And that of course was not the lady's fault.
This agency was just with us a short while. Had I known about them earlier, I think they could have helped me out a great deal but I just didn't know about them. By the time I did get them, my husband had deteriorated in such a level that he needed memory care.
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