"Felt at ease knowing we could go on a long weekend to upstate New York and mom was in good hands while we were away and trusted their services."
"We used Home Instead for my mom. They cooked for her, cleaned, did the laundry, and took her out for walks or pushed her around in her wheelchair. They played cards and watched TV together, too. We had different caregivers, but there were three that I liked very much. One of them seemed to be interested to be there, like it was not just a job. They were very easy to work with.
"We've had positive interactions with every caregiver the agency has sent, and have been happy with the service.
"My mother lives in Florida by herself in her second floor condo. Her friend gave up her car and so did my mother, so she was feeling very isolated and shut in. I called Home Instead Senior Care Service. Joy Cook, the former owner, came over while I was there. She was a registered nurse, who was very patient, polite, respectful, warm, kind, knowledgeable, professional, and organized. She made a picture-perfect sales presentation. She had excellent rapport skills and was a good listener. She made me realize just how much more patient I could be with my mother who is having a very hard time remembering things. In every way, Joy Cook was the living, breathing embodiment of "The Joy of Serving Others."
"Prompt, efficient, thorough workers. Pleasant personalities. Accomplishes assigned tasks and caregivers are people-centered rather than job-centered.
"I went to Home Instead and the caregivers there were perfect. We've been using them since November. We have a total of two caregivers. They were both very good. One of them comes on Monday morning and the other one comes on Wednesday and Friday mornings. They are nurturing, attentive and a good match for my mother. They're experienced with people with memory loss and they're just nurturing and understanding.