"The first call to Home Instead is important. The lady they send to interview you and the ill person is important . They did a ;great job.
The lady they sent is perfect.
The billing department and handling the insurance issues has been terrific.
Helper is always on time. Never rushes to leave. Caregiver has been wonderful."
"I have been very pleased with the care givers, and when we needed to put a professional care manager in place, we got an excellent referral."
"The care that Home Instead NYC has provided my Mother these past four years has been nothing short of superb. The agency is well run with very caring & competent staff. The home health aides provide dependable, attentive care while the office personnel provide very knowledgeable & excellent management of my Mother’s case. Excellence all-around has been our experience with Home Instead NYC!"
"Having trusted Home Instead caregivers makes a huge difference in how your loved one can live comfortably at home instead of an institution."
"The staff at Home Instead is like having extended family who are reliable, friendly, supportive and eventually actually do become extended family!"
"Home Instead has provided 24-hour live-in home care to my relative for the past five years. I have found them to be accessible and reliable. I especially appreciate the fact that the owner gives clients his cell-phone number and can be reached directly. The office staff is friendly and helpful. On the few occasions that I called them to request a change in health aide because of a "bad fit" with my relative, it was done readily and quickly. My relative now has had the same wonderful, dedicated primary aide for about three and a half years. Not only does she provide excellent physical care, but she has helped create a life for my relative by taking her out in her wheelchair into the community where she can interact with kids and enjoy some of the free public sites and events that Manhattan has to offer. Home instead has definitely improved the quality of my relative's life, and of mine as the overseer of her care.
"We were very satisfied with the aides provides to us by Home Instead.
"The three Home Instead gals that I have employed have been first class. I got help at home and errands done, it would definitely be difficult for me to not have this help. I am 90 and gimpy, they run a first class organization with fine employees."
"This company was incredible with mom. I walked in their office crying and they told me they would help, and they did. They had office people come provide care one day when it was snowing and our caretaker couldn't make it. They made my last few months with mom so much easier" "
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.