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Our Team

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​​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Dubuque, IA

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (563) 585-1409 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
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Winnie and Bob Stricker

Winnie and Bob Stricker Winnie and Bob Stricker opened the Home Instead Senior Care office in Dubuque, Iowa, in August of 2000. They brought with them an enthusiasm and passion for helping seniors, and a combined 50 years of customer service experience from previous careers in banking and retail. Their committment to customer service is expressed in both the company's Mission Statement and its Core Ideology. Since opening the Dubuque office, they have opened satellite offices in Dyersville and Maquoketa Iowa, and to better service the clients in their territory. They recently celebrated the achievement of surpassing 1,000,000 hours of service to seniors in the Tri-State area. To further enhance their knowledge of senior issues, both Winnie and Bob became Certified Senior Advisors (CSA). This has enabled them to help guide seniors, and family members, through the myriad of issues that they face when deciding on long term care, whether at home or elsewhere. For them, caregiving is a very personal issue. Winnie's mother lived with them for three years before she lost her battle with Alzheimer's disease. They can relate to the challenges of providing care for and directing care for a senior in a very personal way.​​ 

Michelle Liptak

Michelle Liptak Michelle Liptak is the Client Care VCoordinator and leader of our Quality Assurance Team. Michelle began her career with us as a CAREGiver in October 2005. Her previous training as a C.N.A., and prior experience, quickly showed in the care she delivered to her clients. Michelle has worked with some of our most challenging clients over the years and has accumulated over 6900 service hours with Home Instead as a CAREGiver. As our Quality Assurance Program grew, Michelle was asked to bring her experience and skills to the team as the Client Care Coordinator. She has proven to be an important piece to the program's success. Michelle also does regular quarterly visits with clients to assess the services provided. Like her other team members, Michelle evaluates and makes appropriate changes to care plans, med lists, contact and health information, and ADL assessments. Her interviews also help us gauge the quality of our services and allow us to continually strive to meet our goal of being the best provider of non-medical homecare and companionship in the Tri-State area.​

Stephanie Somers

Stephanie Somers

Stephanie is the Service Coordinator for our Dubuque office. Stephanie began her career with Home Instead as a CAREgiver in August of 2017 and was promoted soon after, to become our Service Coordinator. In this role, Stephanie combines her love for caring for others with her strong organizational skills and her ability to work well under pressure, to ensure every Home Instead client receives the care they need, when they need it. In addition to balancing our many clients schedules, Stephanie is also responsible for assigning and managing the shift schedules of over 100 CAREgivers. We are grateful for Stephanie's devotion to our clients as she thoughtfully matches each CAREgiver, to ensure the utmost compatibility with our services.

Stephanie is a proud mom to her two daughters, Ashley and Allison as well as her two boxer puppies- Max and Duke. When Stephanie is not working on service schedules, she enjoys camping, boating and traveling. 



Bonnie Gutierrez

Bonnie Gutierrez Bonnie Gutierrez rounds out our Quality Assurance Team. Bonnie started with Home Instead Senior Care in August of 2007 as a CAREGiver. She used her prior experience and C.N.A. training to distinguish herself in the care she provided to her clients. Bonnie continued to provide extraordinary care when placed with clients who struggled with chronic conditions. Her talents and calm demeanor made her a perfect fit for our Quality Assurance Team. Bonnie coordinates her efforts with her fellow team members to conduct regular quarterly visits with our clients. In these visits, Bonnie interviews the client, and/or family members, to measure their satisfaction with our services and determine how we may improve those services even more. Bonnie also assesses current information on care plans, ADL profiles, contact persons, health conditions and med lists. She will then make any necessary changes to the Client Journal and the appropriate office files.​​ 

Bonnie has 2 children and 4 grandchildren. She enjoys meeting new people with different personalities and from different backgrounds. Bonnie also enjoys learning through the stories she recieves from the elderly. She holds a very perosnal connection to her job becuase she never had the opportunity to meet her grandparents. Working with Home Instead brings Bonnie joy in the matter that it's like working with one big family. Outside of work Bonnie enjoys being outdoors with her grandson, going to movies and hockey games; and spending time with her parents. 

Jessica King

Jessica King

Jessica King is our Home Care Consultant. Jessica began her career with Home Instead in April of 2017 after seeking a position where she could combine her corporate business skills, with her true passion for community service and helping people in need. Jessica has shared her compassion through work in the mental health field and as an advocate for victims of domestic violence. As our Home Care Consultant, Jessica's goal is to provide education to those who are navigating the options for supportive care and to bring a greater awareness to the benefits of Home Instead Senior Care services. Having experienced the emotional toll of caregiving within her own family, Jessica is personally motivated to connect other families with the help they need. As our Home Care Consultant, Jessica's outreach spans across our entire service area where her efforts are helping us fulfill our mission to "Change the Face of Aging".

Jessica is the proud mom to Olivia and Sophia, and her two pups: Stella the boxer and Sunday the golden-doodle. Jessica enjoys spending time doing "girl things" with her daughters, traveling to Florida to see family, and spoiling her great-nieces and nephew.


Morgan Heidenreich

Morgan Heidenreich

​Morgan came to Home Instead in December of 2017 as our Recruitment & Retention Coordinator. Having recently graduated with a degree in Communications and a minor in Psychology, she brought the tools needed to help us recruit, train, and inspire our team of CAREGivers. She loves getting to know our CAREGivers and building relationships with them. She is the mother of a young son named Ashton, and she likes to read, watch movies and spend time with family and friends. 


Carla Martin

Carla Martin

Carla is the Office manager for our Dyersville office. Carla started with Home Instead Senior Care in February of 2014. She is the jack of all trades as she handles the scheduling of clients and CAREGivers, handles quality assurance for her area, as well as recruiting and training CAREGivers. Knowing what she does is helping someone in need and that people are properly being cared for makes her position special to her. Carla enjoys the interactions she has with the CAREgivers and clients most. "You will not find another company who truly cares about our clients and their needs", Carla stated. Outside of work Carla enjoys spending time with her husband Nolan and daughter Meriah; as well as her friends.


Jessica Thomas

Jessica Thomas

​Jessica is the Service Coordinator for our Maquoketa Iowa location. Jessica oversees the client and CAREGiver operations for our jackson County area. Jessica came to work for Home Instead in june of 2016 and brought with her an eye for detail and the organizational skills needed to manage the CAREGiver staff and to meet the needs of her clients. Jessica's patient and caring nature, along with her desire to make a difference in the lives of others, makes her a valuable asset to our Home Instead team. Jessica and her husband Ryan have four children. The oldest being Alex, followed by Izaya, Elijah and the youngest, Anabella. They have also recently added two Great Dane puppies to their busy family. Jessica cherishes a good night's sleep, a good workout, and time spent camping with her family.


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