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Our Team

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​​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Dubuque, IA

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (563) 585-1409 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
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Winnie and Bob Stricker

Winnie and Bob Stricker

Winnie and Bob Stricker opened the Home Instead Senior Care office in Dubuque, Iowa, in August of 2000. They brought with them an enthusiasm and passion for helping seniors, and a combined 50 years of customer service experience from previous careers in banking and retail. Their committment to customer service is expressed in both the company's Mission Statement and its Core Ideology. Since opening the Dubuque office, they have opened satellite offices in Dyersville and Maquoketa Iowa, and to better service the clients in their territory. They recently celebrated the achievement of surpassing 1,000,000 hours of service to seniors in the Tri-State area. To further enhance their knowledge of senior issues, both Winnie and Bob became Certified Senior Advisors (CSA). This has enabled them to help guide seniors, and family members, through the myriad of issues that they face when deciding on long term care, whether at home or elsewhere. For them, caregiving is a very personal issue. Winnie's mother lived with them for three years before she lost her battle with Alzheimer's disease. They can relate to the challenges of providing care for and directing care for a senior in a very personal way.​​

Shelly Wiederholt

Shelly Wiederholt

Shelly Wiederholt serves as the Staff Coordinator for the Dubuque office. She has been with our office since January, 2006. Shelly's organized approach helps her keep all her CAREGivers in the right place at the right time. Shelly is responsible for scheduling of both clients and CAREGivers for the Dubuque office. This starts with the intial scheduling of a new client and continues as the level of services either increases or lessens depending upon the changing needs of each client. She is also the person who continually works to insure consistent care for clients when challenges arise that impact the normal recurring schedules. In many cases Shelly is the first voice that you may hear on the telephone when you call the Dubuque office. She also communicates with clients and family members frequently in coordinating care. In essence, she is the "care traffic controller" for the Dubuque office.​

Michelle Liptak

Michelle Liptak

Michelle Liptak is the Client Care VCoordinator and leader of our Quality Assurance Team. Michelle began her career with us as a CAREGiver in October 2005. Her previous training as a C.N.A., and prior experience, quickly showed in the care she delivered to her clients. Michelle has worked with some of our most challenging clients over the years and has accumulated over 6900 service hours with Home Instead as a CAREGiver. As our Quality Assurance Program grew, Michelle was asked to bring her experience and skills to the team as the Client Care Coordinator. She has proven to be an important piece to the program's success. Michelle also does regular quarterly visits with clients to assess the services provided. Like her other team members, Michelle evaluates and makes appropriate changes to care plans, med lists, contact and health information, and ADL assessments. Her interviews also help us gauge the quality of our services and allow us to continually strive to meet our goal of being the best provider of non-medical homecare and companionship in the Tri-State area.​

Bonnie Gutierrez

Bonnie Gutierrez

Bonnie Gutierrez rounds out our Quality Assurance Team. Bonnie started with Home Instead Senior Care in August of 2007 as a CAREGiver. She used her prior experience and C.N.A. training to distinguish herself in the care she provided to her clients. Bonnie continued to provide extraordinary care when placed with clients who struggled with chronic conditions. Her talents and calm demeanor made her a perfect fit for our Quality Assurance Team. Bonnie coordinates her efforts with her fellow team members to conduct regular quarterly visits with our clients. In these visits, Bonnie interviews the client, and/or family members, to measure their satisfaction with our services and determine how we may improve those services even more. Bonnie will also assess current information on care plans, ADL profiles, contact persons, health conditions and med lists. She will then make any necessary changes to the Client Journal and the appropriate office files.​​

Carla Martin

Carla is the Office manager for our Dyersville office. She is the jack of all trades as she handles the scheduling of clients and CAREGivers, handles quality assurance for her area, as well as recruiting and training CAREGivers.​


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