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Our Team

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​​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Dubuque, IA

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (563) 585-1409 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
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Winnie and Bob Stricker

Winnie and Bob Stricker Winnie and Bob Stricker opened the Home Instead Senior Care office in Dubuque, Iowa, in August of 2000. They brought with them an enthusiasm and passion for helping seniors, and a combined 50 years of customer service experience from previous careers in banking and retail. Their committment to customer service is expressed in both the company's Mission Statement and its Core Ideology. Since opening the Dubuque office, they have opened satellite offices in Dyersville and Maquoketa Iowa to better service the clients in their territory. They recently celebrated the achievement of surpassing 1,000,000 hours of service to seniors in the Tri-State area. To further enhance their knowledge of senior issues, both Winnie and Bob became Certified Senior Advisors (CSA). This has enabled them to help guide seniors, and family members, through the myriad of issues that they face when deciding on long term care, whether at home or elsewhere. For them, caregiving is a very personal issue. Winnie's mother lived with them for three years before she lost her battle with Alzheimer's disease. They can relate to the challenges of providing care for and directing care for a senior in a very personal way.​​ 

Michelle Liptak

Michelle Liptak Michelle Liptak is the Service Coordinator for the Dubuque office. Michelle began her career with us as a CAREGiver in October 2005. Her previous training as a C.N.A., and prior experience, quickly showed in the care she delivered to her clients. Michelle has worked with some of our most challenging clients over the years and has accumulated over 6900 service hours with Home Instead as a CAREGiver. As our Quality Assurance Program grew, Michelle was asked to bring her experience and skills to the team as the Client Care Coordinator. She has proven to be an important piece to the program's success. Michelle also did regular quarterly visits with clients to assess the services provided. Michelle then evaluated and made appropriate changes to care plans, med lists, contact and health information, and ADL assessments. In 2018, Michelle moved into her current position as Service Coordinator. In this capacity she coordinates client and CAREGiver schedule to insure quality care by matching clients and CAREGivers together. Her experience as a Client Care Coordinator has helped her to understand the clients' needs and determine which CAREGivers are best suited to each client.​

Bonnie Gutierrez

Bonnie Gutierrez Bonnie Gutierrez rounds out our Quality Assurance Team. Bonnie started with Home Instead Senior Care in August of 2007 as a CAREGiver. She used her prior experience and C.N.A. training to distinguish herself in the care she provided to her clients. Bonnie continued to provide extraordinary care when placed with clients who struggled with chronic conditions. Her talents and calm demeanor made her a perfect fit for our Quality Assurance Team. Bonnie coordinates her efforts with her fellow team members to conduct regular quarterly visits with our clients. In these visits, Bonnie interviews the client, and/or family members, to measure their satisfaction with our services and determine how we may improve those services even more. Bonnie also assesses current information on care plans, ADL profiles, contact persons, health conditions and med lists. She will then make any necessary changes to the Client Journal and the appropriate office files.​​ 

Bonnie has 2 children and 4 grandchildren. She enjoys meeting new people with different personalities and from different backgrounds. Bonnie also enjoys learning through the stories she receives from the elderly. She holds a very perosnal connection to her job because she never had the opportunity to meet her grandparents. Working with Home Instead brings Bonnie joy because it's like working with one big family. Outside of work Bonnie enjoys being outdoors with her grandson, going to movies and hockey games; and spending time with her parents. 

Jessica Thomas

Jessica Thomas

​Jessica is the Service Coordinator for our Maquoketa Iowa location. Jessica oversees the client and CAREGiver operations for our Jackson County area. Jessica came to work for Home Instead in June of 2016 and brought with her, an eye for detail and the organizational skills needed to manage the CAREGiver staff and to meet the needs of her clients. Jessica's patient and caring nature, along with her desire to make a difference in the lives of others, makes her a valuable asset to our Home Instead team. Jessica and her husband Ryan have four children. The oldest being Alex, followed by Izaya, Elijah and the youngest, Anabella. They have also recently added two Great Dane puppies to their busy family. Jessica cherishes a good night's sleep, a good workout, and time spent camping with her family.


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