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Home Care Staff in Palos Heights, IL

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At Your Service 24/7 in Palos Heights

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (708) 671-2648 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.

 
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Brad & Dar Dahleen - Franchise Owners

 Brad Dahleen HISC Owner.jpgDahleen,+Dar 8_28_14.jpg
 
Brad and Dar Dahleen, owners of the Home Instead Senior Care Palos Heights office have deep roots in the southwest suburbs.

 
Brad grew up in Worth, Illinois, spent the majority of his career in sales. The highlights of his sales career include 9 years with Central Ink Corporation, 6 as the Vice President of Sales and Marketing, and 17 years with INX international. Prior to working in sales, Brad served in the Army Reserves as a medic and later as a psychiatric specialist. 

"I feel very fortunate to be a Home Instead Senior Care owner.  Helping seniors age in their own homes is great thing to be able to do and I look forward to each day!"
 
Brad has served as a trustee and as an elder in his church.


 
 
Dar - Grew up in Orland Park, Illinois.  Dar is a CPA and has spent 25 years in public accounting as a manager and a trusted advisor to clients for many years.  Prior to becoming a CPA, Dar received an Associate’s degree in Science from Moraine Valley Community College and a B.A. in Business Administration from Governor’s State University.
Dar’s first experience with Home Instead Senior Care came when she was working as a CPA for several franchise owners. From working with the owners, she had the opportunity to see the services Home Instead provides and the empathy that goes into caring for seniors. When the opportunity to own a HISC franchise became available, she seized the moment to make a difference. Dar’s main focus has always been on service for her clients and making sure their needs are met. She feels that HISC is the best way she can meet the needs of the seniors in our community to keep them independent and in their homes.
“I watched both of my grandmothers spend the end of their lives in nursing homes, one had dementia, and the other had several strokes that left her almost paralyzed, I decided then that I wanted to make a difference in the lives of seniors to keep them in their own homes. The need is so great for services like ours and there are not a lot of opportunities available to these seniors but now I can offer seniors an alternative that allows them to remain in their homes.”

 


Tricia Trendle - Office Manager

Tricia Trendle - Office Manager
Tricia graduated from Lewis University with a B.A. in Psychology. Ever since she began her career in psychology, she knew that she wanted to work with those that needed the most help: the elderly. Shortly after graduating in June 2011, Tricia became a CAREGiver with Home Instead. In March 2012, Tricia moved into the office as the Client Care Coordinator. In January of 2014, Tricia assumed the role of CAREGiver & Staffing manager, which requires her to oversee the schedules for all of our clients and CAREGiver and lead the recruiting and training for all of our compassionate CAREGivers. As a former CAREGiver, she understands the demands placed on the CAREGivers and the need for them to assimilate into the senior’s home, as well as the importance for the senior to feel comfortable with someone helping them around their home.
 
“After watching my mother care of my grandmother for my entire childhood, I learned that the elderly need an advocate. Society overlooks them, but they truly need a voice to speak out for them when they cannot and make sure they are getting the proper care needed to keep them safe, in their homes, and independent as long as possible.”


Carrie Kasper – CAREGiver Staffing Manager

Carrie Kasper – CAREGiver Staffing Manager
​Carrie joined Home Instead Senior Care in June 2014 as Staffing Coordinator and has moved into the position of CAREGiver Staffing Manager.  Carrie has extensive experience in Business and Office Management and has demonstrated the ability to handle multiple projects and assignments in our fast paced environment as well as provide administrative support when it’s needed. Her excellent organizational skills and years of customer service have helped her to maintain all of our client and CAREGiver schedules. Carrie is in constant contact with our clients, their families, our caregivers and has a passion for helping our seniors.  Carrie loves our seniors and is very protective of each and every one.

Diane Beckmann - Recruiting and Engagement Coordinator

Diane Beckmann - Recruiting and Engagement Coordinator

​Diane joined our team at Home Instead Senior Care in June 2017. For many years, Diane worked as a hairstylist and built up a large clientele which included many seniors. She has engaged in building relationships with seniors over the past 20 years by singing for seniors at their events.  Diane has a heart for seniors and enjoys helping them and being an advocate for them to be sure that they are well taken care of and have their needs met.  Her grandmother had Dementia and Diane would go to the long-term care facility to interact with her and the other residents. It was during this time that she realized the importance of seniors having additional help when needed. Diane understands the importance of companionship for seniors and strives to make certain that every senior we serve, is cared for like family.

diane.beckmann@homeinstead.com


Antoinette Kuda - Client Care Coordinator

Antoinette Kuda - Client Care Coordinator

Antoinette joined our team in March of 2018.  She graduated from DePaul University with a B.A. in Marketing. She come to us with over 20 years' experience in sales as well as spending the last two years with Genesis Rehab Services in a memory care community. 

Antoinette has a passion for our seniors and enjoys spending time building relationships with them and their families.  She plans our quality assurance visits to make sure that client care is exceptional.  She driven about delivering high quality customer service to everyone she engages with.

"Seeing my father and brother both battle Alzheimer's, I know firsthand how difficult this can be for families.  Enhancing the lives of our aging seniors is a small way I can honor my loved ones by serving others with patience, compassion and respect. " 

Antoinette.kuda@homeinstead.com

 



Cyndi Kats - Customer Service Representatives

Cyndi Kats - Customer Service Representatives
​Cyndi started with Home Instead Senior Care in November 2012 as a CSR. Cyndi comes from a background of telemarketing pharmaceuticals and manufacturing for a company in Palos Hills, IL for approximately 20 years. Prior to telemarketing, Cyndi attended Moraine Valley Community College where she obtained a degree in phlebotomy. Cyndi then worked as a phlebotomist for Ingalls Hospital, where she travelled to nursing homes to do blood draws for seniors. Cyndi enjoys her position as a CSR because she enjoys working with people and helping the elderly stay in their homes as long as possible.

 
“I love being a CSR for Home Instead. Just to share our services with people in the community and knowing that I am helping seniors is worth every minute of my job.”

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