CAREGiver of the Month - Courtney

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When someone kidded Courtney, telling her that she’d be famous on social media because she was the CAREGiver of the Month, Courtney chuckled and said, “I think I already am famous with clients who have come my way by assignment from Home Instead Senior Care®. That’s all that matters to me.”

Those Home Instead clients love Courtney because she cares so much about them, said Fay Kelting, CAREGiver development specialist for the Home Instead Senior Care franchise in Metairie that serves New Orleans and Jefferson Parish.

“Courtney is such a sweet and kind person that when you meet her, you can’t help but smile because of her nature,” Fay said. “The staff believes she is a dedicated and loving CAREGiver.

“On the clients’ walls, she puts up inspirational words such as ‘You Can Do It’ and other slogans to help those clients stay encouraged. She has canceled her own plans and stayed with a client when other CAREGivers have called at the last minute and can’t make it.”

Talk with Courtney for just five minutes, and it’s easy to see that she’s passionate about her life’s work, a calling that she has answered for more than 15 years. She’s been with Home Instead Senior Care since April 2011, and she has loved every minute of it.

“I love what I am doing, and I love these clients,” Courtney said. “I have worked whatever hours or times of the day that people have needed. I come every time Home Instead Senior Care calls me. The elderly are so sweet, and I have an attachment to them. I wish I was a clone and could be in more places than just one at a time.”

And that is truly a regret that Courtney has had in the past couple of weeks because she has had to abruptly switch into family caregiver mode for her 26-year-old son who suffered a severe foot and ankle injury at his job. The injuries required three surgeries over the course of a five-day period, so Courtney had to call for backups for some Home Instead Senior Care clients and spend time with her son at the hospital and at his home.

“It is really an unfortunate time because my son’s hurting and I am hurting, too, because sometimes I have had to miss shifts with those clients,” Courtney said. “I am sick about this whole situation. But as the Good Lord says, ‘This too shall pass.’ ”

Family comes first, of course, but clients are a really close second for Courtney.

“Some think I take my job too seriously,” Courtney said. “I will go above and beyond the call of duty for these Home Instead Senior Care clients. That’s the type of heart I have. And if you know me, you know that I really like my job. This is not just a normal job because you are dealing with the welfare of the elderly.

“I know what certain clients need and how to take care of them. They get attached to me, and I am attached to them. They are like family, so I take this job seriously. You must be dependable because they are counting on you. You are dealing with people’s lives.

“If possible, I have taken some of them to restaurants for their birthdays. I take them to the corner store for ice cream. My heart is so big that I can’t help it.”

Finally Courtney said she is blessed with her job. “The people at Home Instead are so sweet,” she said. “I hope to always be with Home Instead, and their people are my family.” ​


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