"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
Theresa founded the Blair/Cambria county office of Home Instead Senior Care in June 2000, a natural culmination of a career spent in service to seniors. Theresa holds a BSW in Social Work from St. Francis University and has also earned her certification as a Certified Senior Advisor. She was a Case Manager at HealthSouth Rehabilitation Center for 7 years, followed by 11 years as a Care Manger at Blair Senior Services. Theresa's philosophy for her business is to live by the Golden Rule and treat others as you want to be treated. "Everyone is somebody's somebody," she says. "Take the extra effort and make a difference!"
Alice came to Home Instead Senior Care in May 2008 with a degree in Business Administration/Management and experience in property development and banking. She is responsible for the financial aspects of our office and supervises the Human Resources department. The Home Instead slogan, "To Us, It's Personal," recently became very meaningful to Alice, after her grandmother suffered an injury and was sent to a rehabilitation facility following her hospital stay. She says, "I watched my grandmother decline in a facility and then improve once I brought her home with the help of a home nursing agency and Home Instead CAREGivers."
Duane oversees the daily operations of the Client Care Department, but also works closely with all departments to ensure the quality of all services provided. With a Bachelor's Degree in Health, Policy and Administration, his past experience as an administrator for a personal care home and 18 years with Blair Senior Services, Duane has a wealth of knowledge and insight into the care needs of our senior population. The Home Instead slogan "To us, it's personal" is, to Duane, more than just a tag line. He says, "It's not just a slogan, it is a way of life, for both clients and CAREGivers!"
Michelle has a degree in Registered Nursing from Lock Haven University, and has worked in many different healthcare environments. Like several others on our staff, Michelle was once a CAREGiver for Home Instead; this gives her a valuable perspective from which to evaluate applicants and select those who will make excellent CAREGivers. It also gives her insight into the issues CAREGivers face on a daily basis, which is helpful for problem resolution and retention.
Bonnie first joined the team in the Duncansville office in 2015 as the Office Assistant, but in 2018, she assumed the role of Engagement Coordinator. In this position, she works closely with the CAREGivers to make sure they know how important they are and how much their efforts are appreciated.
Ellen joined the Home Instead team in 2014, following a 25-year career as a residential counselor with the Arc of Baltimore, assisting three developmentally disabled gentlemen with activities of daily living. As a member of the Client Care team, Ellen is the liason for all Homewood at Martinsburg clients. Additionally, Ellen conducts CPR and First Aid training classes for CAREGivers. When asked what being part of the Home Instead family means to her, Ellen says, "I love watching the magic and relief that happens when our CAREGivers go to the home of a new client and take the burden of caregiving off the family. Priceless!"
In Debbie's position with the Client Care department, she is responsible for meeting with clients and their families to initiate services; she conducts face-to-face visits with her clients to assess the quality of their care and make recommendations for changing care based on evolving needs; and she is available to resolve any issues that may arise with her clients. Debbie holds a BA in Social Welfare and has extensive experience in social work and case management, including 30 years as a Long-Term Care Supervisor with Blair Senior Services. Debbie's goal is to assist her clients and their families in the same manner she would want someone to assist her. "To me, that means I strive to do my job with the utmost integrity and professionalism," she says.
Liz comes to Home Instead Senior Care with a background as a CNA and LPN. She first joined our team as a CAREGiver, before joining the office staff as our resident LPN in the Client Care department. In addition to face-to-face evaluations with clients, Liz is also responsible for the Home Care portion of new CAREGiver training. Liz has a heart for seniors and states as her goal, "to care for each individual with sensitivity and respect, to help them obtain happiness and peace of mind."
Barb has been with Home Instead Senior Care since 2012, and oversees the complicated process of coordinating client and CAREGiver schedules. Because of her strong belief in the Home Instead motto, "To us, it's personal," Barb was instrumental in establishing the "Share Your Heart" program, which encourages clients, family members, or fellow employees to catch our CAREGivers going above and beyond to provide excellent care. This can be anything that makes a special impact on the client or their family - from acting quickly in a life-saving situation, to simply taking the time and initiative to do something especially meaningful for the client.
Linda began her career with Home Instead Senior Care as a CAREGiver for 1.5 years before joining the office staff in January 2016, where she works in scheduling to coordinate client and CAREGiver schedules. Linda's experience as a CAREGiver gives her unique insight into the scheduling concerns of both CAREGivers and clients. She is dedicated to helping keep seniors in their homes and to giving families peace of mind.
Stephanie began her career with Home Instead as a CAREGiver while she worked to earn her CNA license. She left us to pursue that career for a time, but has now returned to work full time in the Duncansville office. As the Office Assistant, Stephanie will answer your phone call or greet you when you arrive in the office and will find the staff member best suited to help with your particular need. Additionally, Stephanie produces our monthly client newsletter, and is extremely efficient at assisting with many other clerical tasks as needed by her coworkers. Her cheerful, friendly demeanor make her a welcome addition to our team.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.