Partnering with someone outside of your family to care for a loved one can be an extremely anxious decision. So we thought you may benefit from hearing what others who were in your same position had to say about their experience with our dedicated team at Home Instead in Baton Rouge. As part of our Quality Assurance program, we utilize the services of one of the most highly regarded quality survey companies in the world to help us measure our performance.
"The dedication and loyalty of the caregivers. The accessibility of the care managers to speak to client's families."
"I was able to get my father some help the same week I called. The consultation was conducted professionally and was clear and understandable. Some strain was and anxiety was removed concerning my dad because I live so far away. They call when I request a verbal update. Thank you."
"Just knowing the service personnel they send are responsible. You don't want to have to worry about that."
"The person who cares for my parents, she is kind, understanding, patient, engaging, simply a lovely lady."
"Our healthcare providers are friendly, caring and ready to help with our needs. When we had a worker that was not meeting our needs, the administration at Home Instead worked with us to find someone who could do the job. We are very satisfied customers."
"You have some very good caregivers working for you."
"I haven't had much experience with you, but our 2 little jobs were just fine ,from beginning to end."
"I like having the same caregivers for each of the days of our schedule. I have found that almost all the care givers who are sent seem well prepared to meet our needs."
"What I needed"
"Person that cares for my mom is very personable and does everything that's asked of her and more, loves my mom and my mom loves her!!"