Partnering with someone outside of your family to care for a loved one can be an extremely anxious decision. So we thought you may benefit from hearing what others who were in your same position had to say about their experience with our dedicated team at Home Instead in Baton Rouge. As part of our Quality Assurance program, we utilize the services of one of the most highly regarded quality survey companies in the world to help us measure our performance.
"Great caring leadership that listens and helps to address all concerns that enables the best care possible for my parents. Caregivers are well trained and seem to care about my parents first."
"Reliability of caregivers"
"our caregivers have been kind, polite and competent. Please schedule supervisor visits before coming to see us so that I will be home. Thanks. Anita"
"Very efficient and DEPENDABLE ! Staff and caregivers have all been excellent with communication and caregiving. Home Instead has indeed helped my Mother to stay in her home. Thank you!"
"The dedication and loyalty of the caregivers. The accessibility of the care managers to speak to client's families."
"I was able to get my father some help the same week I called. The consultation was conducted professionally and was clear and understandable. Some strain was and anxiety was removed concerning my dad because I live so far away. They call when I request a verbal update. Thank you."
"Just knowing the service personnel they send are responsible. You don't want to have to worry about that."
"The person who cares for my parents, she is kind, understanding, patient, engaging, simply a lovely lady."
"Our healthcare providers are friendly, caring and ready to help with our needs. When we had a worker that was not meeting our needs, the administration at Home Instead worked with us to find someone who could do the job. We are very satisfied customers."
"You have some very good caregivers working for you."
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