The Caring Heart award was created many years ago by Don Wells Sr., the original owner of our local Home Instead Senior Care office. Don always looked for the best in people and wanted to recognize those CAREGivers that showed exceptional compassion when caring for their clients; thus creating the Caring Heart award.
Betty is a perfect example of a compassionate CAREGiver that does her work with a "Caring Heart". Betty serves a client that often needs a quiet environment and lots of reassurance that she is safe. Betty has become an expert on interpreting her client's needs and meeting those needs by delivering a tranquil environment or saying the perfect words. The client's brother says, "Betty is patient with her, exceedingly kind, and seems to know instinctively when to assist [her] with a task or when to encourage her to do the task herself. When my sister suffers anxiety attacks, Betty is able to calm her with soothing words and gentle caresses. [She] trusts Betty, who returns that trust with affection and respect. I thank God that my sister's world has Betty Hughes in it". We are grateful for the talents Betty uses to make a positive difference in this client's world. Betty's "Caring Heart" is what makes her an awesome CAREGiver and this year's recipient of The Caring Heart award.
Angela has been with HISC since May last year, faithfully and
skillfully caring for her clients. She had a unique experience with one
of her clients recently. A plumbing service working on her client’s
neighbor’s line caused sewage to back up in Angela’s client’s basement
shower. Luckily, Angela was at the client’s home when it happened and got
the plumbers to stop the back up before it overflowed the shower. Then,
Angela went to work with Clorox cleaning the shower and getting rid of the germs
and the smell. This client was most grateful for Angela’s quick response
and help making things right again in her home. Angela’s comment to her
client was, “It’s just all in a day’s work.” Thanks for going Above and
Beyond for this client, Angela.
For 10 years now (congratulations, Margaret), many of our
clients have enjoyed the companionship and gentle spirit of Margaret.
Like so many of you, Margaret has a wonderful way of handling challenging
situations and making the client feel valued and respected in the
process. She watched as an Alzheimer’s client declined in their mental
abilities but still allowed them to exercise their independence.
Margaret is currently supporting a hospice client and making her days as bright
as possible. Thank you, Margaret for the Excellent care you offer our
clients Every Day.
On Valentine’s Day, Lillian worked two assignments for 2 of
our clients. A fellow CAREGiver from a client they share had to cancel
that same day and guess what? Lillian accepted that cancellation so her
client had a familiar face to care for her. Two weeks later, the same
thing happened again! Lillian’s flexibility and commitment to her clients
really shines. We appreciate your Helping Hands and so does your client,
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