The Caring Heart award was created many years ago by Don Wells Sr., the original owner of our local Home Instead Senior Care office. Don always looked for the best in people and wanted to recognize those CAREGivers that showed exceptional compassion when caring for their clients; thus creating the Caring Heart award.
Betty is a perfect example of a compassionate CAREGiver that does her work with a "Caring Heart". Betty serves a client that often needs a quiet environment and lots of reassurance that she is safe. Betty has become an expert on interpreting her client's needs and meeting those needs by delivering a tranquil environment or saying the perfect words. The client's brother says, "Betty is patient with her, exceedingly kind, and seems to know instinctively when to assist [her] with a task or when to encourage her to do the task herself. When my sister suffers anxiety attacks, Betty is able to calm her with soothing words and gentle caresses. [She] trusts Betty, who returns that trust with affection and respect. I thank God that my sister's world has Betty Hughes in it". We are grateful for the talents Betty uses to make a positive difference in this client's world. Betty's "Caring Heart" is what makes her an awesome CAREGiver and this year's recipient of The Caring Heart award.
Our CAREGivers are such
wonderful people! Susan is a great example. During the 8 years she
has been a CAREGiver she has done a great job building relationships, meeting
needs, and sharing her heart with each of her clients. We learned
recently that Susan is taking her own vacuum cleaner to the home of one of her
clients because theirs is broken. This client was grateful for that
special touch and we are grateful to Susan for going Above and Beyond for this
Another wonderful CAREGiver is
Veronica. She serves one client faithfully and enables this client to
stay in their home safely and comfortably. Veronica has built a loving
relationship with this client and they accomplish many things together.
We appreciate the ‘Every Day Excellent’ way Veronica meets the needs of this
Audrey is a wonderful CAREGiver
also, and she definitely has a heart for her clients. That was evident
when the client she was with needed someone to stay the night with them.
Audrey stepped up and accepted the challenge (she had never served an overnight
assignment before) so her client would have a familiar face in the middle of
the night. We really appreciate Audrey’s wonderful care for this client
and for her Helping Hands that made the difference for us too.
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