The Caring Heart award was created many years ago by Don Wells Sr., the original owner of our local Home Instead Senior Care office. Don always looked for the best in people and wanted to recognize those CAREGivers that showed exceptional compassion when caring for their clients; thus creating the Caring Heart award.
Betty is a perfect example of a compassionate CAREGiver that does her work with a "Caring Heart". Betty serves a client that often needs a quiet environment and lots of reassurance that she is safe. Betty has become an expert on interpreting her client's needs and meeting those needs by delivering a tranquil environment or saying the perfect words. The client's brother says, "Betty is patient with her, exceedingly kind, and seems to know instinctively when to assist [her] with a task or when to encourage her to do the task herself. When my sister suffers anxiety attacks, Betty is able to calm her with soothing words and gentle caresses. [She] trusts Betty, who returns that trust with affection and respect. I thank God that my sister's world has Betty Hughes in it". We are grateful for the talents Betty uses to make a positive difference in this client's world. Betty's "Caring Heart" is what makes her an awesome CAREGiver and this year's recipient of The Caring Heart award.
Life happens. When it does, our
response is crucial, especially when our clients are involved. Sam was
with her clients in a public place when one of them had an accident and needed
help. Sam kept her cool and did a marvelous job cleaning up one client
while making sure the other client was waiting in a safe place. We can’t
thank you enough Sam, for going Above and Beyond in an awkward situation and
maintaining the client’s dignity and respect.
We all (including our clients)
have a routine no matter what we are doing. Each CAREGiver works hard to
learn their clients’ routine and fulfill it to please their clients. Gail
serves clients that have Alzheimer’s disease and live in a facility, so routine
is very important to their happiness. Gail is successful with these
clients when she follows their routine and keeps them engaged in the activities
of their day that keeps them feeling safe and happy. Gail, thank you so
much for serving these clients so well every day and with your sweet
Another name for our Helping
Hand award could be, “(CAREGiver name) to the Rescue!”. Lillian has
helped her fellow CAREGivers so often by staying later at an assignment or
coming in early or taking an assignment when one of them was on vacation like she
did this month. Lillian tells us that she loves her job and if she’s
available to help, (whether it’s for a client or a fellow CAREGiver) then she’s
happy to help. She knows the value of her clients having a familiar face
and uses her Helping Hands to accomplish that goal. Thanks so much,
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