The Caring Heart award was created many years ago by Don Wells Sr., the original owner of our local Home Instead Senior Care office. Don always looked for the best in people and wanted to recognize those CAREGivers that showed exceptional compassion when caring for their clients; thus creating the Caring Heart award.
Betty Hughes is a perfect example of a compassionate CAREGiver that does her work with a "Caring Heart". Betty serves a client that often needs a quiet environment and lots of reassurance that she is safe. Betty has become an expert on interpreting her client's needs and meeting those needs by delivering a tranquil environment or saying the perfect words. The client's brother says, "Betty is patient with her, exceedingly kind, and seems to know instinctively when to assist [her] with a task or when to encourage her to do the task herself. When my sister suffers anxiety attacks, Betty is able to calm her with soothing words and gentle caresses. [She] trusts Betty, who returns that trust with affection and respect. I thank God that my sister's world has Betty Hughes in it". We are grateful for the talents Betty uses to make a positive difference in this client's world. Betty's "Caring Heart" is what makes her an awesome CAREGiver and this year's recipient of The Caring Heart award.
Mary began serving seniors with Home Instead Senior Care almost one year ago. She has faithfully and skillfully helped one specific client since December of last year. She was with him even on Christmas Eve and Christmas day last year. This client has many unique routines and ways of doing tasks for him and Mary has persevered and learned them all which makes this client very happy. Mary, we are grateful for the Excellent care you give this client every day that you are with him.
CAREGivers help in lots of ways. They help clients with many of their needs. They help clients' family members by their faithfulness and commitment. They help office staff by answering our emails and calls and saying, "yes to our request". This past month, Betty helped the office staff by going to her neighbor's door and waking them up. Now that might seem odd, but Betty's neighbor is one of our CAREGivers who had overslept and was missing her assignment. We are grateful for Betty's help and the CAREGiver that was awakened was glad not to miss her assignment. Thanks, Betty!
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