The Caring Heart award was created many years ago by Don Wells Sr., the original owner of our local Home Instead Senior Care office. Don always looked for the best in people and wanted to recognize those CAREGivers that showed exceptional compassion when caring for their clients; thus creating the Caring Heart award.
Betty Hughes is a perfect example of a compassionate CAREGiver that does her work with a "Caring Heart". Betty serves a client that often needs a quiet environment and lots of reassurance that she is safe. Betty has become an expert on interpreting her client's needs and meeting those needs by delivering a tranquil environment or saying the perfect words. The client's brother says, "Betty is patient with her, exceedingly kind, and seems to know instinctively when to assist [her] with a task or when to encourage her to do the task herself. When my sister suffers anxiety attacks, Betty is able to calm her with soothing words and gentle caresses. [She] trusts Betty, who returns that trust with affection and respect. I thank God that my sister's world has Betty Hughes in it". We are grateful for the talents Betty uses to make a positive difference in this client's world. Betty's "Caring Heart" is what makes her an awesome CAREGiver and this year's recipient of The Caring Heart award.
Sharon has been a CAREGiver with HISC for 4 years. Almost from day one, Sharon has spent part of her weekend helping a client who lives approximately 40 miles from her home. Sharon is very dedicated to this client and has not wanted (never wants) to give her up. Sharon is also part of a team of 24/7 CAREGivers for another client closer to home. Her attention to detail ensures the care for this special 99-year-old lady is thorough and complete in every way. Not only is she very dedicated to this client, but also her teammates. When the snow is piled deep and others can’t make it, you can find Sharon keeping her client safe and warm. Thank you, Sharon, for the excellent care you give each client and being there for your clients every day.
Sometimes life brings the unexpected. It’s a blessing and comfort to our clients when their team of familiar CAREGivers steps up to help in a time of need. When our client was recently admitted to the hospital and needed 24/7 care, her team of regular CAREGivers, Donna, Pat, Jean, and Melissa, greatly increased their time from the normal three-hour assignments to be there for their client. This dedicated team has been together prior to September 2014 helping their client more than 1100 hours, often covering assignments for each other. This caring, loyal team of ladies, Donna, Pat, Jean, and Melissa, epitomizes a true Helping Hand. Thank you for your steadfast care. Other CAREGivers adding their Helping Hands to the care of this client were Taleesha, Tammy, Peggy, and Dawn.
Debbie has a client who had started forgetting what day it was. Debbie had created cards with the day of the week for her mom, so she brought them in for her client to use. The client loved them! Debbie not only has the day of the week, but also the month and the day. Then, Debbie made 2 more sets to place in other locations in the client's residence. Thinking outside the box can really make a difference in the daily lives of our clients. Way to go Debbie!
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