"They have been easy to deal with. Quick response when long term care insurance company needs info. Quick response if I have questions regarding the client's care. Kept informed if any necessary caregiver change."
"All of the helpers that we had were highly skilled and pleasant."
"Super professional, easy to contact (someone always answered the phone), extremely kind caregivers!"
"Readily available, good communication with client, family and staffing. Kind and patient personal care providers."
"I like to know that when I leave my client, I made their day a little better. CAREGiver Carol"
"I enjoy all the help and wonderful personalities working in this office. Being treated so nicely is such a bonus. CAREGiver Daria"
"You stand behind your caregivers. The office staff is is there if you need anything. Also you care about your clients. CAREGiver Kathleen"
"The Care takers are very responsible and attentive. Barb Corsi is an excellent and thoughtful care coordinator."
"All of the caregivers were good. Pamela, the client care coordinator, was very helpful. She came to the hospital to give the contract and finalize our plan."
"Lynn M. was excellent, professional, and personable."
It has been one year since my 83 year old mother was placed in a
Personal Care Home setting. Her independence has steadily declined
requiring more assistance with activities of daily living. Home Instead
has been able to make a difference, delaying the need for a higher level
of care. The Home Instead care provider is a perfect match for Mom. She
fills a void in Mom’s life in many ways including giving her back a
sense of control over her own environment. Each visit, moments of care
are spent improving her general appearance, providing assistance with
ambulation, or in active conversation. Mom’s needs are anticipated by
the Home Instead care provider which has resulted in eliminating the
occurrence of falls. Home Instead has truly given Mom back her dignity
and has provided our family peace of mind. Thank you Home Instead!
Cheryl A. Como, DrNP, RN, NEA-BCVice President, Patient Services and Chief Nursing OfficerUPMC McKeesport Hospital
Sent by the family of a client
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