"Both ladies you’ve sent me have been excellent workers, they’ve done a very good job and I’m very pleased with the company. Thank you, Russell"
"....your services are top notch! The purpose of this email is to tell you a little bit about your employee Anne. You have a real gem in this woman. She has always gone above and beyond the call of duty. Anne is a delightful person, full of energy and always there for us. My mom very much looked forward to her visits. On every Monday, Wednesday and Friday mom would ask; is anyone coming today? When I told her yes, Anne will be there after lunch she lit up and said oh good I really like her, she is so smart, she can do anything and she is funny too. They had many an afternoon of great companionship. Mom hated to see her leave at 5. She is a great cook and mom always commented on how delicious and well presented her meals were. Moms house was always spotless as well, I don't know how she did it all. Anne is a treasure ! And in just a short time we felt she was part of our family. We will miss her! "
"Thanks so much for all your help. We couldn’t have done it without you. [Our CAREGiver] has such a great connection with Mom. All of the girls do a great job ..."
"To the wonderful Staff of Home Instead: A very big thank you to everyone in your organization for the wonderful help, care, advice and love you showed Mother, and ourselves. We have been impressed by your service and recommend you to all we know. Special thanks to Becky who when dragged out of bed at ridiculously early hours was still the professional and able to find the help we needed (did not need) in a very short time. Special thanks to Darlene who visited Mom in the hospital and met with CCAC when I couldn't be there , who spent so much time with us, listened to us, went out and bought the Skip-Bo game Mom loved to play and then found an ideal companion for Mom. Mom and Diana became very close and with the love and support Diana provided, Mom blossomed and became the Mother we had known before. You have no idea how much comfort and relief your agency provided a family living a long distance away, knowing that a simple phone call would provide us with any service that we needed. Thank you and God bless you all. "
"To the Staff & CAREGivers, All of you have been so nice in such a thoughtful way, it's hard to find a way to thank each one of you today... But hopefully, this special card will show, at least in part, the many warm and grateful thoughts this brings straight from the heart."
"...your agency is amazing, I have recommended you to everyone. You are so caring and my CAREGiver is just amazing with my mom, they have such a great rapport"."
"My CAREGiver and I have a great relationship. We fight like an old married couple. "
"Our CAREGiver has done so much for my Dad, as well as support all of us in the house tremendously and beyond the call of duty. In many ways your company and her have been a god-send for us. Your insights and supports have always helped us, guided us, and supported us. To be totally honest, I don’t think we would be here AT ALL without the critical role Home Instead Senior Care has played in making our mountain of care issues/worries scaleable, and now we just worry about bumps – literally ‘making mountains into molehills’. We thank you both for your company, your hard work and most importantly your heart. The last 2 years have been crazy for us, so we want to thank all of you for all you have done; your willingness to work with us in a crunch to help us out when we have needed it; for your kindness and support when I was distracted from invoices and scheduling; for helping my Dad in so many ways with the company of good, caring people; and support, suggestions and advice (yes, I do read the monthly emails you send!) we have been privileged to receive."