"Thanks again for being so sensitive towards my Mom this morning – you have a gift for this type of interaction. I have been through many similar “interviews” with mom and unfortunately some professionals just don’t fully understand (or respect) the challenges associated with behavioural disabilities and have managed to make her uncomfortable. Please let me know if there is anything else you need.
John - Son."
"Thank you for absolutely excellent service. The girls were wonderful.
"Home Instead has been amazing. You are terrific and all of your care workers are great! Thank you so much for jumping in to help me when I was desperate. You will be recommended! Alison - Daughter."
"Dear Janet. I wanted to take this opportunity on behalf of our family to thank you and your staff for the wonderful care you provided to our mother Betty over the last 2 years. The help she received from the home-makers made it possible for her to remain in the home she so enjoyed for a much longer period of time. I know that there were some difficult moments in the beginning, but once mom realized she could still be independent, she embraced the concept and understood how well it was working for her. All of your staff that worked with mom were kind, caring and patient, but in particular we’d like to thank Mulu and Trish both of whom mom formed special connections with. Our entire family has felt more comfortable with moms living situation because of our experience with Home Instead. Best Regards. Nancy - Daughter"
"Dear Home Instead People. I am writing to thank you (on behalf of our whole family) for the excellent care you provided in the crisis with my father. We are particularly grateful to Marta and to Chessa. Marta was extremely helpful at every turn, and both efficient and sensitive to everyone. Chessa was fabulous – her knowledge and empathy were, we believe a major factor in Dad’s recovery. Dad has said he will miss her. We will not hesitate to call for your assistance again. With all best wishes. Judith - Daughter."
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