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serves Ottawa, Kanata, Nepean, Orleans, Rockliffe, Alta Vista, New Edinburgh, Manor Park, Stittsville, Barrhaven, Manotick, Sandy Hill, Hunt Club, Vanier, Richmond, Carleton Place, Gloucester, Kemptville
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Reviews

​ ​​​​​​​​​​​​​​​​​Home Instead Senior Care ReviewsRead what other families in Ottawa have to say about Home Instead Senior Care®:​​

Latest Reviews & Testimonials 

"We have been very happy with the caregivers that come to my elderly mother's home. The team listened to our requirements and found 2 perfect candidates to interact with our mother. The communication with the office staff is very good, and we recommend ' Home Instead' without reservation."

Posted by Anonymous Reviewer on Jul 30 2020

"Friendly, efficient, caring staff Lovely people Perfect match between caregiver and customer"

Posted by Anonymous Reviewer on Jul 23 2020

"Impressed with the dependability of the caregivers; always punctual; go the extra mile"

Posted by Anonymous Reviewer on Jul 22 2020

"With Covid outbreak and isolation, my Mom's dementia took a turn for the worse. Then in came the homeinstead worker who gave my Mom some structure, some fun and caring. I also now had some eyes on my Mom in her retirement home as I can't go in to see her. As my brother and I say: Worth every penny!!"

Posted by Anonymous Reviewer on Jul 22 2020

"the ladies i have had in the past and current home instead worker are so very helpful to help me get errands done that i would not be able to do other wise. and they are also good to be able to talk about some stuff."

Posted by Anonymous Reviewer on Mar 25 2020



Client feedback: Dear Sue, You make such a difference to the quality of Dad's life! Whether it's the great conversations, the songs or the adventure trips to Timmy's, your visits are something Dad looks forward to. We all see you also as Dad's friend and ally, and we all feel more relaxed and confident when you're there. Thank you so much! Fred and Joan, Joyce and Dan; Ottawa, ON


Client feedback: "From the initial contact, I was very impressed with the Home Instead service. The staff members were accommodating, efficient and courteous.  I hired Home Instead to assist my elderly mother who was hospitalized and gravely ill. The caregivers assigned were exceptional in terms of the attention given my mother and the manner of conduct. I was impressed with the attitude evident in all the staff members who assisted me. Moreover, a manager actually visited the hospital to oversee the initial visit and arrange parking for the duration. The nurses on duty at the hospital were equally complimentary of the Home Instead service. I wholeheartedly recommend the Home Instead staff and service to anyone needing quality personal care."
Bernice Bartlett; Stittsville, ON


Client feedback: "I just wanted to drop you this note to tell you how much I appreciate the service you provide.  On several occasions, when Peggy was unavailable, you and your staff went out of their way to ensure that someone else came.  Peggy is a gem.  I have given her the nickname "Radar" because she thinks of things to do even before I do.  She works hard while she is here, but we still take the time to chat.  I look forward to her visits not just for the work that she does for me, but also for her friendly companionship.  Both you and I are very lucky to have her.  Thanks again for everything."
Cathy J. ; Ottawa, ON


Client: Mrs. S-B at Garden Terrace was in need of companionship and exercise. Two Home Instead Caregivers shared shifts extending over 6 months.
Client feedback: The family expressed their gratitude for the peace of mind they had because of the reliable and caring attention that the Home Instead Caregivers provided their mother before she moved on to a LTC facility.


Client: Mrs. H in Carleton Place was suffering from congestive heart failure. Family members lived out of town. The Home Instead Caregiver provided companionship, light housekeeping and meal preparation while at the same time providing peace of mind to out of town family members.


Client feedback:   "First let me say thank you to Home Instead Senior Care because without you we would have indeed been at a loss to give Mother the help she did need at the time. For that I will be eternally grateful to yourself and your company.
Should an opportunity arise for a referral to your company please rest assured that there will no hesitation in my giving your name and company to who ever may be in need along with my highest recommendation..I can not thank you enough for your time, consideration, and caring , which is hard to find these days on such a personal level that your company provides."


Client: Mr. and Mrs. S in Ottawa. Mrs. S is handicapped and requires help going up and down stairs in her home while her husband is recuperating from surgery. Home Instead Caregivers have been there for 7:00 am and 7:00 pm shifts every day since early January.


Client feedback: "Home instead had the best match of Caregivers and provided more reliable service than any other Home Care agency they have used."


Client: Mrs. C at Riverpark Place was palliative and the family asked for continuous care.


Client feedback:  "I want to thank Home Instead and the two Barbara's for their devotion to Mum. It made my life so much simpler! She died at peace, surrounded by her belongings, music and me. The hospital would never have been so accommodating!"


Client: Mr. M. at the Palisades was subject to falls, so immediate one on one care was required. Home Instead had a Caregiver on the premises within 2 hours of receiving the call, even during one of January's snowstorms, to assist the client at mealtime and to ensure his safety. Care was provided for 12 hours per day until he moved to a LTC facility.


Client: Miss M. at Riverpark Place is in middle stage of Alzheimer's and requires companionship during early evening hours.  Home Instead Caregivers, all experienced with AD, have nurtured the relationship with the client, providing companionship and understanding while dealing with the client's mood swings.


Client: Mrs. P at Richmond Care Home. A referral from the CCAC, the client is recovering from a mild stroke and needs assistance during lunch.


Client: Mrs. W in Ottawa requires meal preparation, light housekeeping, and transportation to her doctors' appointments, shopping, etc. Home Instead Caregivers were also with her overnight during recovery from cataract surgery.


Client: Mr. and Mrs. M at Governors Walk. Mrs. M requires companionship and assistance with initiation of activities. Home Instead Caregivers were relied upon to help the family through the stroke of Mr. M, staying overnight at the General Hospital for consecutive nights while continuing to provide support for Mrs. M.

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