"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
In June 2003, during the early weeks of owning Home Instead Senior Care, Jeanie Burke's franchise in Halifax was a one-woman operation.
She was busy getting the word out, booking clients and recruiting caregivers. By September, the phone was ringing off the hook - a vicious cycle had formed with more clients than caregivers so, like any good entrepreneur, she did whatever it took to get things done. Since then, she has gone from a one-woman show to having over 160 people on staff. She leads her team in maintaining a position of client-focus. After all, the aim of Home Instead Senior Care is about giving people peace of mind; about taking care of a family's most beloved members.
Jeanie has so many wonderful memories from her time with Home Instead Senior Care and is looking forward to many more. This is a business she can feel good about at the end of the day. She is providing for her family while helping others. With the help of Jeanie and her team, clients can hang on to a normal life. She's never heard anyone say, 'I'm looking forward to going to a nursing home when I get older.' Everybody wants to stay at home and when all is said and done, she helps make that happen.
As Human Resources Coordinator, Nicole recruits, hires and trains CAREGivers. She works with community partners to seek out potential CAREGivers who have the skills and compassion to be a compatible match with our clients. Nicole is also involved in arranging and providing continuous training to current CAREGivers, while providing HR support.
Nicole graduated from Saint Mary’s University with a Certificate in Human Resource Management and a Bachelor of Arts, majoring in Psychology. When not at work, Nicole loves her time on the ice, playing hockey and spending time with her family.
Natalie is responsible for the implementation of internal and external communication initiatives to Home Instead Senior Care's stakeholders. She also creates new marketing and education programs to highlight Home Instead Senior Care’s commitment to the community.
Natalie, a graduate from St. Francis Xavier University with a Bachelor of Business Administration, focused her studies in marketing. She also works directly with clients and is often involved with the client care navigation process to ensure the best compatible CAREGiver-client match.
When not working, Natalie loves to get her hands busy either woodworking or crafting. Now a city girl, her heart still beats for the call of the country and she loves to spend time at her rustic family cottage.
As the Client Service Specialist, some would say Brittany is always on the phone. In many cases that assessment would be correct. Brittany, as the main point of contact for potential client inquiries usually speaks first with clients on the phone. She also oversees the placement of CAREGivers with clients and works hard to ensure the right CAREGiver is chosen for the client. Brittany juggles scheduling and client relations.
Brittany graduated from Saint Mary’s University with a Certificate in Human Resource Management and a Bachelor of Arts, majoring in Psychology. Her personal experience with her grandfather's Alzheimer's disease, made her realize the need for professional care and assistance.
Brittany loves yoga and is a shop-acholic when it comes to adorable outfits for her dapple mini- dachshund, Enso.
Jim is the Accounting Manager and views his job as a new chapter on his career path. A graduate from Mount Saint Vincent University’s Bachelor of Business Administration program he received a Gold “V” award recognizing his commitment and contribution to the University community. He brings to this position extensive accounting experience gained, over the years, from working in the automotive, hospitality and residential property management industries.
He provides timely and accurate information to staff and clients and works within the administrative team to help achieve continued growth and profitability for Home Instead. Jim is a traveller at heart and enjoys planning vacations with his wife and fine-tuning his cooking skills.
Renee’s work experience is diverse. She has over 18 years experience in communications and marketing with non-profit agencies, government and private sectors, and is a committed volunteer in her community.
A graduate of Ryerson University’s Journalism program and Dalhousie University’s Bachelor of Arts program she believes in life-long experiential learning. With a family member with dementia she understands the value and integrity of having professional help to care for a loved one. She thrives aiding those in need.
When not helping clients, Renee is writing novels, hosting house concerts and enjoys baking for friends and family.
As Staffing Coordinator, Kandace works to ensure all aspects of the office are running smoothly. She manages employees’ schedules, and also assists the client services team in identifying compatible personalities when matching CAREGivers with clients.
Kandace completed Eastern College’s Medical Administrative program and attended Mount Saint Vincent University for three years of a Bachelor of Arts. When she joined Home Instead Senior Care on a work placement initiative her administrative talents were quickly utilized.
Kandace, a former member of MSVU’s Basketball team, still plays basketball weekly in a women’s league, loves to hit the gym, and enjoys spending time with her grandmother. Kandace also enjoys a good scare and thoroughly loves horror movies.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.