Reviews

​​​​​​​​​​​​​​​​​Home Instead Senior Care Reviews

Read what other families in Kitchener-Waterloo have to say about Home Instead Senior Care®:​​

Latest Reviews & Testimonials 



"We are extremely thankful to have such a caring, compassionate Home Instead caregiver. She provides companionship, conversations and true friendship along with the care that is of great help to my mom and the rest of the family. We highly recommend Home Instead Waterloo and feel very fortunate to have our caregiver in my mother's life."

Posted by Kristine G., client's daughter on Sep 17 2019

"We have been clients of Home Instead for over a year now. The in-home care that has been provided to our mom has been excellent. The scope of the care also extends to the family through the resources provided by the office and support staff. All are very well suited to helping the family with the care of an elder. The overall experience continues to be excellent!"

Posted by John A., client's son on Sep 10 2019

"Home Instead was so gracious and supportive to the Alzheimer Society Waterloo Wellington. Partnering was such a wonderful experience and I look forward to more opportunities in the future. Thank you Home Instead for helping us raise funds for our Minds in Motion program. Michelle Martin, Executive Director"

Posted by Alzheimer Society Waterloo Wellington on Sep 06 2019

"Over the last 10 years or so, we have received top-notch service from Home Instead. My Mom has enjoyed their support while she was living in her condo and following her to the retirement residence. Her HISC person always calls the night before to see if there is anything thing extra she needs to do to address my Moms’ needs."

Posted by Corey D., client's son on Aug 26 2019

"Home Instead Waterloo caregivers have taken amazing care of my mother for the past 3 years, helping her manage the progressive day to day challenges of living with Alzheimer’s. They are responsive, fast-acting, kind, thoughtful, and proactive and given that I live far away, they go above and beyond to help us all manage through a complicated caregiving situation. Caregivers have been available to manage a wide range of issues: from crises at very short notice to help mom make it through long hours of daily life. I highly recommend Home Instead and are very thankful for the love they show my mom."

Posted by Karen H. client's daughter on Jul 26 2019

"We have been using Home Instead Senior Care for approximately 5 years. The lady who visits my Mother is like a caring daughter to her my Mother loves her. We as a family like the care giver very much. We as a family include the care giver in all emails regarding my Mother to keep her informed. The care giver emails us after every visit keeping us informed. In the last year my Mother needed more care for 6 weeks it took time but Home Instead scheduled extra care workers to help my Mother through this tough period of time."

Posted by Keith S., client's son on Jun 10 2019

"We have been using Home Instead caregivers for more than 4 years for our 96+ year old father. The caregivers are so special to our family. They are friendly, kind, and excellent in every way. They prepare his meals, make sure he takes his medications, do light housekeeping and laundry, and they keep him company. Their patience for him is truly remarkable. I highly recommend Home Instead! Special thanks to Tammy, Ofelia, Dorothy, Jon, Judy, Gizeal and Barb."

Posted by Janie S., client's daughter on Oct 23 2017

"Caregivers are kind and very patient with our mom. Very confident with their ability. They stepped in to helps us quickly and are always ready to help even just to listen. Highly recommended."

Sylvia C., client's daughter


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