"Bernadette was the perfect care-giver for my mother, kind and gentle who liked to laugh, and was able to adapt quickly to changing situations as my mother suffers from Alzheimer’s Disease. She prepared meals and really helped my mother eat, something we were not sure was happening as my mother was living alone. My mother fell and broke her hip two years ago, and Bernadette continued to visit my mother in the hospital and then the Long-Term Care facility where my mother now resides. Bernadette has visited my mother a few times on her own time to keep in touch. My mother, and our family, were so lucky to have Bernadette at a very difficult time."
-Jonathan G, client’s son
Bernadette has been with Home Instead for over four years and has provided care for many challenging clients; she is unwavering in her commitment and is strong in her ability to live our Guiding Principles.
As a driving (6A) CAREGiver, Bernadette is consistently needed to take clients to appointments and manage other transportation needs. She is reliable, building trust by making the needs of our seniors her first priority.
Having worked in some difficult situations, Bernadette always takes the lead to keep the Team advised of the changing needs of her clients. She shows initiative, and subsequent QAs have ensured that Care Plans are accurately managed.Bernadette had a client whose dementia manifested in aggressive tendencies, but by sharing her heart she was able to break through this wall and make a profound difference in her life. Her client had a childhood friend named “Marvellete” and thought Bernadette was this friend. Bernadette ‘went along with it’ all the time she worked with her client. Congratulations on all of your successes Bernadette!
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