"My sister and I contacted Home Instead in North Andover at a difficult moment, when our father began to exhibit signs of serious mental decline that called for 24/7 assistance, when we each lived some three hours away, in Rhode Island and Connecticut. Within a day or two of our reaching out, the amazing staff had constructed — somehow — a team of caregivers who were with Dad in 6- or 12-hour shifts, consistently, patiently, gently and generously. We frankly were stunned at both the speed of HISC’s response, and the manner with which every aide approached the tasks of being with a very intelligent, private, confused and often obstreperous 89-year old New England Yankee. Everyone to a person has been great: professional, attentive, communicative and able to deal with virtually any issue. We are so grateful. We’ve often looked at each other, wondered what we would have done without this service, and how we might possibly have handled the situation on our own. In a word, we couldn’t."
"Qualitative, exemplary care! Great partnering with Home Instead in the care of my mom. From the administration, who met with us and heard my mom's needs (in order to make a good match of caregiver), to the caregivers, heart-centered and engaged individuals who want to support elders. Excellent communication. Efficient billing. Couldn't recommend highly enough! A lifesaver!"
"Excellent providers of elder care. Friendly, smart and on top of things. They are my Mom's best advocate. I know she's always OK with them around! Even after she had to go into Assisted care, we kept Home Instead on a weekly basis. Another good eye and good friend for my family!"
"Terrific mission, professional service, reliable, provides peace of mind...thank you!!"
"“The staff of Home Instead Senior Care has been wonderful to our family. Our aunt loved every one of the care-givers that came to her house.” "
"“Thank you for the genuine interest that you took in all of us as you and Home Instead provided such wonderful people to look after him. When we weren’t able to be with him ourselves, it was wonderful to know that he was with gentle people who care.” "
"“You agency has been a life saver. With your help my mother had wonderful care during her final days within her home.” "
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