Our Team

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​​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Milwaukee, WI

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (414) 281-2273 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
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David Kyhn - Franchise Owner

David Kyhn - Franchise Owner

​David Kyhn has provided over a decade of accomplishment-laden experience in the field of senior care to both the Milwaukee and Waukesha area communities. David worked in several fields throughout his life before joining the Home Instead Senior Care family in 1999. It was then that he opened his first franchise office, covering the southern portion of Milwaukee County.  In January of 2001 David opened his second franchise office, servicing all of Waukesha County

In 2008, David was awarded Employer of the Year by the Mature Worker Committee of Greater Milwaukee, as well as Outstanding Employer by the Wisconsin Older Worker Network.  

Michelle Kyhn - Franchise Owner

Michelle has been with Home Instead Senior Care since 2005. She is passionate about meeting the challenge of assisting the aging population maintain their independence with the help of CAREGivers.

Jennifer Gardner - Service Coordinator

Jennifer Suderland - Recruitment & Engagement Coordinator

Brenda Fonseca - Client Care Coordinator

Riley Bina - Service Coordinator

Tracie Moore - Assistant Client Care Coordinator

Mark Minch - Director of Client Services

Mark Minch - Director of Client Services

As supervisor to the staffing team, Mark takes care and consideration when it comes to implementing and carrying out strategies to consistently keep CAREGiver and client satisfaction at the highest level.  His top priority is to ensure that our staff provides top-notch customer service.

Mark’s interest in senior care began when he took on the responsibility as sole caregiver to his grandmother for almost 5 years.  When she passed away, he decided that he wanted to continue to help others and discovered Home Instead Senior Care.  He worked as a CAREGiver for over 2 years before being promoted to the Staff Coordinator position in 2005.  Because of his positive attitude and determination to assure that clients are happy with the care they receive, Mark advanced into the position of Director of Client Services, which is the title he still holds today.  He believes that getting to know the clients and CAREGivers a personal basis provides the necessary foundation for high quality service. 

In his spare time, Mark enjoys acting as well as playing piano, occasionally performing for seniors in facilities.​

Jan Berlin - Bookkeeper

Jan Berlin - Bookkeeper

​Jan has worked with Home Instead Senior Care since March of 2005 as part-time bookkeeper.  Over the years, she has provided care for her parents as well as other family members so she understands the mission of Home Instead.  She has over 30 years of experience in accounting and management, working for a number of for-profit and non-profit organizations.  Jan earned her Degrees in Business & Management and Professional Communications from Alverno College.

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