"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
Erica joined Home Instead Senior Care in June of 2006. She became the General Manager of the franchise office in April of 2013. Erica is responsible for setting the strategic direction of the business, providing leadership for the team and ensuring that Home Instead Senior Care is synonymous with providing the highest level of quality care. As the General Manager, Erica works on keeping the day to day operations of the office running smoothly while also supervising the office staff.
Michelle joined Home Instead Senior Care in January 2011 as a Caregiver. She then moved to working in the office as a Staff Coordinator before taking on her current position as Human Resources. Michelle's primary responsibilities are caregiver recruitment and retention and caregiver hiring.
You may contact Michelle at: email@example.com
Sarah started with Home Instead Senior Care in September 2015 as our Home Care Consultant. She joins our team with a background in public relations and strategic marketing, and has experience in constructing and implementing marketing plans for both the nonprofit and private sectors.
As our Home Care Consultant, Sarah is dedicated to educating our community about the services we provide, as well as building relationships with potential clients and their families. She partners closely with area nonprofits and agencies for fundraising and awareness campaigns, and has discovered a passion for Alzheimer's awareness and education.
Sarah is very active in her community, and currently serves as the Communications Liaison for the United Way of Kingsport's Supporting Aging with Choices Vision Council. She is also very involved with the Relay for Life movement and serves on the event planning committee for Alzheimer's Tennessee's Light the Way walk. She is a graduate of East Tennessee State University.
You may contact Sarah at: firstname.lastname@example.org
Shelia came to Home Instead Senior Care in November 2004. Always providing quality customer services to our clients, caregivers and staff, she also manages the office and the financial processes such as payroll, accounts payable and accounts receivable.
You may contact Shelia at: email@example.com
Through her 40+ years of experience as a licensed Registered Nurse, Jeanie has gained a vast amount of knowledge in the senior care field. In September 2013, Jeannie became a member of our Home Instead Senior Care team in the role of Registered Nurse. Using her first hand experience, Jeannie trains our Caregivers to become Home Health Aides. She uses a hands-on approach to teach many skills ranging from proper hand hygiene techniques to caring for a bed bound client. Along with training, Jeannie helps with client needs assessments and quality assurance visits.
You may contact Jeanie at: firstname.lastname@example.org
Amanda joined Home Instead Senior Care in July 2013 as a Caregiver. She
then moved to working in the office in her current position as staff
coordinator. Amanda’s main responsibilities are to effectively and quickly
handle staffing and scheduling of our clients and Caregivers as well as to act
as the Case Manager of assigned clients. She is responsible for understanding
our client's needs and matching them with the most appropriate Caregiver. She
also schedules care services and councils Caregivers when necessary making sure
that we are providing the care that each of our client's needs.
You may contact Amanda at: email@example.com
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.