Shannon Carithers and his wife Melody are the owners of Home Instead
Senior Care of Charleston. Shannon is a Registered Nurse and previously
worked at the Medical University of South Carolina. Melody's
background includes marketing and sales in senior communities and the
medical industry. He and his wife are South Carolina natives, and
together they have 40 years combined healthcare experience. Shannon is
responsible for the day to day operations of the business. He works
closely with both clients and CAREGivers to ensure the best care
A North Carolina native, Kenzie started her journey
with Home Instead as a CAREGiver during her years at Catawba College in
Salisbury, NC. With an extensive background in human resources and the senior care industry, Kenzie joined our team in 2015 as the Human Resources Manager. In 2016, she was promoted to the role of General Manager. As General Manager, Kenzie works with all departments to manage day-to-day operations as well as client and CAREGiver satisfaction. Her knowledge, work ethic and warm heart make her an excellent leader for our Charleston team. In her spare time, Kenzie and her husband Ryan enjoy traveling, attending concerts, and spending time with their six fur babies.
Melinda was born in Augusta, Ga but has called Charleston home for over 18 years. She earned a Bachelor of Arts degree in Communications with a minor in speech from Augusta State University. Melinda has over 20 years experience in sales and marketing with the majority of it in the healthcare field.
In her spare time she enjoys watching college football, gardening, and spending time with her husband and 6 year old twins.
Anne was born into a military family and was raised in Germany. She moved to the United States in 1989. She studied Business Administration and Management, Computer Information System Analysis's and Medical Terminology at Lake Sumter Community College in Central Florida. She started working in the medical field in 1998. In the early 2000's Anne was on the show Trauma: Life in the ER while working at the Trauma Center in Orlando, FL. Anne started working for Home Instead Senior Care July 2017 as a Client Care Coordinator and was promoted to Lead Client Care Coordinator April 2019. She provides our client's and their families a warm smile and a shoulder to lean on. She facilitates family relationships between our caregivers and their client's. She addresses any concerns the client or their family have and provides solutions. She has lived in Charleston for 10 years. Anne enjoys the outdoors, exploring historical sites and traveling. Her oldest son is in the Navy and she is a proud Navy Mom. In addition to him, she has 2 other children and 2 step children with her husband Travis.
After retiring from the school system where she worked for over 33 years, Donna sat at home for seven months and knew she had more to offer. She wanted to embark on something new, different and rewarding. That's when she found Home Instead Senior Care. As the Inquiry Specialist, Donna educates our families on the many facets of home care. Donna is warm and compassionate, so it's no wonder that families express time and time again how at ease they feel when speaking with her. In her spare time, Donna loves working out and spending time with her family and fur baby.
Shanice McCloud was born in Bishopville SC and has resided in Charleston SC since 2018. She is a military spouse and a mother to an amazing 2-year-old boy. Over the years she has worked in law enforcement as a correctional officer, but decided to make a career change by earning her degree in medical assisting along with having an abundance of experience in caregiving. Shanice began her journey with Home Instead Senior Care in 2019 as a caregiver and has since been promoted to Scheduling Coordinator. Her energy and enthusiasm earned her the nickname "Little Miss Personality." As a scheduling coordinator, Shanice has continued to shine her light on clients and their families. In her free time, she enjoys spending time with her husband, baby boy, family and friends.
Jessica Merlo was born in Guam. Growing up, she traveled the world with her father who served as a airman for the United Air Force. In 2017, Jessica moved to Georgetown, SC and began working as a CAREGiver for the Murrells Inlet Home Instead office. She loved her job as a CAREGiver so much, that she asked to join our team when she relocated to Summerville, SC a year later. Jessica excelled as a CAREGiver and was quickly promoted to Scheduling Coordinator in 2019. As a Scheduling Coordinator, Jessica ensures our clients are matched with exceptional caregivers. Her patience and caring demeanor are traits that allow clients to feel safe and comfortable. In her free time, Jessica enjoys going to the gym, playing video games and spending time with her boyfriend and friends.
Melanie is a Virginia native who relocated from Atlanta to Charleston in 2018 to be closer to her granddaughter and daughter. Her daughter is in the Marines and she is a proud Marine mom! She has an extensive background in customer relations and is licensed in the field of Nursing. She joined the Home Instead team as office administrator in May 2019 and after her hard work and dedication, she was promoted to Billing and Payroll Coordinator in May 2020. She is a happy newlywed who enjoys trying new foods and visiting historic sites with her wife Robin. She's compassionate, diligent, caring and loves to go above and beyond for our clients.
In 2011 Pam became a CAREGiver for Home Instead, after caring for multiple family members. In 2013 she was recruited to join our office staff. Pam performs multiple administrative responsibilities, including assisting Human Resources. Pam is a Clemson Graduate and has a Masters of Education from Converse College. After 29 years as an elementary teacher, she volunteered at MUSC Holling's Cancer Center and started a wedding and a floral design business. Pam enjoys gardening, college football and entertaining family and friends.
Laura grew up as a military child and later became a military wife. After living in Charleston for 10 years, her and her family decided to permanently call our beautiful city "home." Laura thoroughly enjoys the Senior citizen community. She feels there is no better way to serve their needs and help improve their quality of life than to be on the "front lines" with them. Laura works with other Care team members to build supportive relationships with our clients, families and caregivers. She addresses concerns of clients, families, and caregivers and provides solutions along with additional community resources. Laura holds a South Carolina certification as a Nurse's Aide. She has a background in caregiving and hospice work. Laura has taken several classes on Dementia to increase her knowledge on this subject. In Laura's free time, she enjoys spending time with her family and volunteering to facilitate her favorite game BINGO at local assisted living facilities.
"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.