Dallas Home Care Team

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Caring i​​s Personal To Us 

​The need for in-home senior quality care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (972) 239-3934 to get help setting up home care for a family member in Dallas, TX​.


We have come together as a group of dedicated professionals to deliver a home care team that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
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Care Team Dallas, TX

Dr. Nancy Oppenheimer-Marks - Owner

Dr. Nancy Oppenheimer-Marks - Owner

​As an associate professor at the University of  Texas Southwestern Medical School, Dr. Nancy Oppenheimer-Marks was conducting research in rheumatic disease in the Department of Internal Medicine when she chose a new career path.

"Following the death of my parents and after serious consideration, I decided to make it my priority to help provide quality care and compassion to our senior population", said Nancy. She found that the mission of Home Instead Senior Care was much like her own and opened the Dallas franchise in 1999. 

"The rewards are immeasurable", she said. "I get personal pleasure from helping clients and their families, and from employing great people."

She earned her PhD at the University of Texas Health Science Center at Dallas, now known as the University of Texas Southwestern Medical School. Nancy served on the board of directors for Friends of Senior Affairs and is a member of the Texas chapter of the Home Care Association of America.

Nancy's son is a professional pilot and her husband of over 40 years is a retired neurophysiologist who conducted research at the VA Medical Center in Dallas. She loves spending time with her family and friends, and likes to knit and fuse glass. She also enjoys the company of her dogs, Archie and Edith.


Natalie - Director of Business Operations

Natalie - Director of Business Operations Natalie first joined ​Home Instead Senior Care in September ​2007 as a Recruitment Retention Coordinator​ then in 2009 began working as the Service Coordinator where she applied her business skills to ensure the office complies with all state standards and licensing requirements.  Natalie continued to grow and learn the business over the years which led to her current position as the Director of Business Operations. 

In her current position, Natalie oversees the day to day operations of the business and ensures the office runs smoothly and efficiently. In addition to daily operations, Natalie is also responsible for marketing/networking, new client inquiries, accounts receivables, all client billing inquiries, and specializes in filing long term care insurance claims. ​ ​

​Before coming to Home Instead Senior Care, Natalie helped clients reach their goals through the Jenny Craig weight loss program. She has earned her degree in Business Management and Human Resources​. In her spare time, Natalie enjoys cooking, attending sporting events, and spending time with her daughter. ​

Debbie - Compliance Coordinator

Debbie - Compliance Coordinator

Debbie grew up as a military brat, living in many states coast to coast. She met her husband in Arizona, got married, and moved to Texas. For 13 years, she worked for Texas Instruments in Mechanical Drafting. Subsequently, she changed professions and over the course of several years worked in the front office of a Pediatric doctor's office handling billing and insurance claims and then a radiology office in their billing department. 


One day in 2003, she met at friend for lunch at Home Instead Senior Care in Dallas and was recruited to work in the office assisting with Human Resources. In 2003, it became a state of Texas mandate that all non-medical in-home care companies be licensed by the state. To ensure Home Instead stayed compliant with all state standards and licensing requirements, a new position was created: Service Coordinator. In 2009, after becoming a grandmother, Debbie decided to take a leave of absence to care for grandchildren. In 2014, she resumed a part time position as Compliance Coordinator, which encompassed all of the changing state and federal regulations, while also caring part time for her 3 grandchildren. 


As often as possible, Debbie and her husband go to their cabin at Lake Texoma. Her favorite things to do are bird watching​, kayaking, and watching her grandchildren. ​


Cindy - Social Media Coordinator

Cindy - Social Media Coordinator

Cindy Hallo joined our office in the summer of 2013 as our Social Media Coordinator. Have a question about Facebook, Twitter, or our website? She’s your girl!

She grew up in the Plano area and attended the University of North Texas earning herself a bachelor of music. After graduation, Cindy moved to Ohio to become a graduate assistant at Kent State University while working towards her masters.

After a few years in Ohio, Cindy moved back to Dallas to pursue a career in music. During the school year, Cindy is a private music lesson instructor, working with both Plano ISD and Frisco ISD. She is very excited to get to use her skills as a teacher to help spread the word about what a great company Home Instead is!

In her free time, Cindy likes to travel, go running (ten marathons completed!), and play with her animals.

Alicea - Service Coordinator

Alicea - Service Coordinator

Alicea comes to Home Instead Senior Care as staffing coordinator with a vast amount of staffing experience from her previous work experiences. She has worked on behalf of seniors in many different venues, physician’s offices, home health care agencies, and hospice care. She brings a youthful enthusiasm to her work ensuring that seniors are taken care of in the environment they prefer. Alicea is dedicated to matching the client’s needs, interests and personality with exceptional caregivers.

Having grown up in Arlington and Frisco she now enjoys the peaceful calm of Cross Roads. Keeping her busy in her off hours are her six children and two cats. Alicea is passionate about living a healthy lifestyle and exercising.


Deandra - Client Care Coordinator

Deandra - Client Care Coordinator

​Deandra recently relocated to the Dallas area from Waco, TX to pursue a career with the senior population. Deandra graduated with a Bachelor in Social Work from Baylor University in 2017. After graduation, she stayed at Baylor University to pursue her Master's in Social Work where she concentrated in community practice and specialized in food security and older persons. Before joining the Home Instead Senior Care team, Deandra worked with Meals on Wheels as a Social Work Assessor where she worked closely with seniors who were facing food insecurity.

Deandra has a passion for working with the senior population and it brings joy to her heart to work alongside them every day. She enjoys learning from their wisdom and listening to their stories. She is enthusiastic about the new opportunities for growth and learning as she continues to develop her professional career as a social worker. 

In Deandra's free time, she enjoys spending time with her family and friends, cooking, and loving on her two adorable pups: Bentley and Benson. 


Kimberly - Human Resources Coordinator

Kimberly - Human Resources Coordinator

​Kimberly grew up in Honey Grove in Texas, a town with the tagline "The Sweetest Town in Texas". With that kind of start in life, how could you not want to devote your time to helping others? 

She knew very early on that she wanted to work in the healthcare field and got her feet wet in the business 15 years ago as a CNA.  After Kimberly had her three children she decided she needed a little more stability, so she applied for an Office Assistant position at a home care agency. From there, she worked her way up to becoming the HR Coordinator and has been in that role for 5 years. 

Kimberly truly loves her job and thrives on finding the best quality Caregivers to work with our clients. In her free time, she likes to go shopping and play basketball. 


Kelly - Administrative Assistant

Kelly - Administrative Assistant

​Kelly is the newest member of our Home Instead team! She grew up in East Texas where she went to Tyler Jr College and received her certificate of Dental Assistant in 2002. She's been in the dental field for 16 years and loves helping, caring, and teaching patients oral health care. Did you know the mouth is the first area that can lead to heart issues because of bacteria entering the bloodstream? Kelly did!

After she had her second son Easton in March of 2018, she decided to stay home with him during his first year. But when Nancy asked her to join our team, she couldn't say no! She has always loved helping and meeting new people and is excited to use her skills at Home Instead. She feels so blessed to work for a team that cares so much about their clients, and we are excited to have her with us!

Away from the office, she enjoys spending time with her husband Seth and her two boys: Evan and Easton. They have a super busy life running around watching Evan participate in hockey and soccer! 



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