Dallas Home Care Team

  1. Home
  2. About Us
  3. Our Team

​​​​​​​​​​​Care Team Dallas, TX; quality care for seniors​​

Caring i​​s Personal To Us 

​The need for in-home senior quality care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (972) 239-3934 to get help setting up home care for a family member in Dallas, TX​.


We have come together as a group of dedicated professionals to deliver a home care team that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
​​​ ​​

Care Team Dallas, TX

Dr. Nancy Oppenheimer-Marks - Owner

Dr. Nancy Oppenheimer-Marks - Owner

​As an associate professor at the University of  Texas Southwestern Medical School, Dr. Nancy Oppenheimer-Marks was conducting research in rheumatic disease in the Department of Internal Medicine when she chose a new career path.

"Following the death of my parents and after serious consideration, I decided to make it my priority to help provide quality care and compassion to our senior population", said Nancy. She found that the mission of Home Instead Senior Care was much like her own and opened the Dallas franchise in 1999. 

"The rewards are immeasurable", she said. "I get personal pleasure from helping clients and their families, and from employing great people."

She earned her PhD at the University of Texas Health Science Center at Dallas, now known as the University of Texas Southwestern Medical School. Nancy serves on the board of directors for Friends of Senior Affairs and the Texas chapter of the National Private Duty Association.

Nancy's son is a professional pilot and her husband of over 40 years is a neurophysiologist conducting research at the VA Medical Center in Dallas. She loves spending time with her family and friends, and likes to knit. She also enjoys the company of her dogs, Archie and Edith.


Natalie - Director of Business Operations

Natalie - Director of Business Operations Natalie first joined ​Home Instead Senior Care in September ​2007 as a Recruitment Retention Coordinator​ then in 2009 began working as the Service Coordinator where she applied her business skills to ensure the office complies with all state standards and licensing requirements.  Natalie continued to grow and learn the business over the years which led to her current position as the Director of Business Operations. 

In her current position, Natalie oversees the day to day operations of the business and ensures the office runs smoothly and efficiently. In addition to daily operations, Natalie is also responsible for marketing/networking, new client inquiries, accounts receivables, all client billing inquiries, and specializes in filing long term care insurance claims. ​ ​

​Before coming to Home Instead Senior Care, Natalie helped clients reach their goals through the Jenny Craig weight loss program. She has earned her degree in Business Management and Human Resources​. In her spare time, Natalie enjoys cooking, attending sporting events, and spending time with her daughter. ​

Debbie - Compliance Coordinator

Debbie - Compliance Coordinator

Debbie grew up as a military brat, living in many states coast to coast. She met her husband in Arizona, got married, and moved to Texas. For 13 years, she worked for Texas Instruments in Mechanical Drafting. Subsequently, she changed professions and over the course of several years worked in the front office of a Pediatric doctor's office handling billing and insurance claims and then a radiology office in their billing department. 


One day in 2003, she met at friend for lunch at Home Instead Senior Care in Dallas and was recruited to work in the office assisting with Human Resources. In 2003, it became a state of Texas mandate that all non-medical in-home care companies be licensed by the state. To ensure Home Instead stayed compliant with all state standards and licensing requirements, a new position was created: Service Coordinator. In 2009, after becoming a grandmother, Debbie decided to take a leave of absence to care for grandchildren. In 2014, she resumed a part time position as Compliance Coordinator, which encompassed all of the changing state and federal regulations, while also caring part time for her 3 grandchildren. 


As often as possible, Debbie and her husband go to their cabin at Lake Texoma. Her favorite things to do are bird watching​, kayaking, and watching her grandchildren. ​


Cindy - Social Media Coordinator

Cindy - Social Media Coordinator

Cindy Hallo joined our office in the summer of 2013 as our Social Media Coordinator. Have a question about Facebook, Twitter, or our website? She’s your girl!

She grew up in the Plano area and attended the University of North Texas earning herself a bachelor of music. After graduation, Cindy moved to Ohio to become a graduate assistant at Kent State University while working towards her masters.

After a few years in Ohio, Cindy moved back to Dallas to pursue a career in music. During the school year, Cindy is a private music lesson instructor, working with both Plano ISD and Frisco ISD. She is very excited to get to use her skills as a teacher to help spread the word about what a great company Home Instead is!

In her free time, Cindy likes to read, go running (eight marathons completed!), and play with her animals.

Alicea - Service Coordinator

Alicea - Service Coordinator

Alicea comes to Home Instead Senior Care as staffing coordinator with a vast amount of staffing experience from her previous work experiences. She has worked on behalf of seniors in many different venues, physician’s offices, home health care agencies, and hospice care. She brings a youthful enthusiasm to her work ensuring that seniors are taken care of in the environment they prefer. Alicea is dedicated to matching the client’s needs, interests and personality with exceptional caregivers.

Having grown up in Arlington and Frisco she now enjoys the peaceful calm of Cross Roads. Keeping her busy in her off hours are her six children and two cats. Alicea is passionate about living a healthy lifestyle and exercising.


Megan - Administrative Assistant

Megan - Administrative Assistant

Megan grew up in Wisconsin and graduated from the University of Wisconsin-Madison in 2013 with a bachelor's degree in Rehabilitation Psychology.  After graduating, she took some time to volunteer.  Last summer, Megan participated  in a non-profit, cross-country biking trip called Bike & Build.  She biked all the way from Jacksonville, FL to Monterey, CA to raise money and awareness for affordable housing.  Along the route, the group worked with organizations like Habitat for Humanity and Rebuilding Together.  Megan also served a year with AmeriCorps at a Day Support program for adults with special needs in Virginia.  We're so grateful to have someone as caring and compassionate as Megan on our team! 

She moved to the Dallas area this fall and is very excited to start helping the seniors of our community with Home Instead! In her free time,  Megan enjoys reading, crocheting, and spending time outdoors hiking and cycling. 


Deandra - Client Care Coordinator

Deandra - Client Care Coordinator

​Deandra recently relocated to the Dallas area from Waco, TX to pursue a career with the senior population. Deandra graduated with a Bachelor in Social Work from Baylor University in 2016. After graduation, she stayed at Baylor University to pursue her Master's in Social Work where she concentrated in community practice and specialized in food security and older persons. Before joining the Home Instead Senior Care team, Deandra worked with Meals on Wheels as a Social Work Assessor where she worked closely with seniors who were facing food insecurity.

Deandra has a passion for working with the senior population and it brings joy to her heart to work alongside them every day. She enjoys learning from their wisdom and listening to their stories. She is enthusiastic about the new opportunities for growth and learning as she continues to develop her professional career as a social worker. 

In Deandra's free time, she enjoys spending time with her family and friends, cooking, and loving on her two adorable pups: Bentley and Benson. 


VanNessa - Administrative Assistant

VanNessa - Administrative Assistant

​VanNessa was born in Fort Worth, TX but grew up in Toledo, OH. She moved back to Fort Worth in 2012. She graduated from TCC with her Associate of Arts in May 2017 and currently attends Tarleton State University majoring in social work. She's only three semesters away from receiving her Bachelors in Social Work! She has actually been in the field since 2009 when she was a Caregiver which jump started her love of working with seniors. 

VanNessa has 3 adorable children: 4 year old twin girls and a 3 year old little boy. She loves spending time with her family and cooking, as well as taking trips and making memories. She is very excited to be working with Home Instead Senior Care and utilizing her skills to help others! 


Kynya - On-Call Coordinator

Kynya - On-Call Coordinator

​Kynya grew up in Longview and has resided in the Dallas/Ft Worth area for the last 17 years. She has recently entered into the health care industry after teaching for the last 11 years. She is currently completing her training to become a Licensed Nursing Facility Administrator at McLennan College. She has a Bachelor's degree in English and a Master's degree in Education.

Healthcare is not new to Kynya. She has spent the last 20 years volunteering at local healthcare facilities. She is excited about her new venture with Home Instead Senior Care! She is bringing the same compassion and care for children to the healthcare industry.

She has a wonderful husband of 15 years and one dog. Her hobbies include reading, traveling, and baking.


Looking for advice?

Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.

Sign up for advice

Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.

Please select at least one newsletter.
Valid email address is required
View sample
View sample
View sample