"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
Ron impacts the community through his efforts to improve the quality of life for senior adults as they age. The quality standards of Home Instead Senior Care are recognized nationwide and the local offices set the Standards of Excellence in the industry. All of the Vero Beach CAREGiver staff are continually educated, trained, and screened through many background checks. In requiring this level of quality, Ron and Christine allow thousands of seniors and their families in the local area to enjoy peace of mind, independence, and dignity. Ron is a hands-on owner with an exemplary caring spirit. He is committed to improving the lives of our Vero Beach seniors.
Ron and Christine Krasnansky both graduated from Penn State University. As co-owners of this franchise, they share a deep commitment to providing excellent homecare and to fullfilling our mission:
"To provide compassionate care and inspiration to our local seniors. We aim to exceed expectations."
Erica oversees all areas of Operations, Business Management and Finance as she sets the strategic direction of our Home Instead Senior Care office. As the General Manager, Erica focuses on Senior Leadership, Technology, Business Performance, Marketing and Franchise Standards. Truly dedicated to fulfilling the needs of those we serve, it is her priority to manage day to day needs so that they may be met to the highest degree of satisfaction. Erica is committed to providing direction and guidance to the entire team as we aim to exceed expectations. In doing so, she and her team play an integral role ensuring that your local Home Instead Senior Care office continues to identify the foundational key elements to serve our local seniors and continue to be your most trusted home care provider.
Chasity is our CAREGiver Experience Manager. She is responsible for the overall functions of recruitment and employment experience of all CAREGivers. As the CAREGiver Experience Manager, she recruits, screens, hires and engages a quality team of CAREGivers in order to provide the highest quality of service to our clients. She coordinates with the scheduling department to insure proper staffing for client’s needs. She supports and counsels all CAREGivers throughout their employment with Home Instead. She oversees all CAREGiver meetings, recruitment events and completes all CAREGiver annual reviews and disciplinary actions. Chasity has played a vital role in many departments during her career with Home Instead Senior Care since being hired in September of 2005.
Laura is responsible for supervising the function of all client scheduling as well as overseeing assignments of new clients. She also makes quality assurance visits to all of our client's homes at least every 90 days. She, too, ensures that services are meeting our client's needs and can also re-evaluate our client's should there be a change in condition. Laura has the ability to make any changes necessary to the original client assessment and is readily available to come prepared with recommendations, observations and necessary resources.
Liz is responsible for the execution and organization of all training programs for CAREGivers. Liz is excited to orient all of our new Companions & Home Health Aides and to also provide formal training sessions, provide hands-on individualized training and to provide ongoing support to our CAREGiver's in the field as they serve clients in need.
Our Home Care Consultant oversees all of our sales, marketing and community relations. She provides in-home care consultations to develop assessments that best meet our client's needs. She's also happy to serve as a resource as she enables families to navigate through assisted living, skilled nursing, home health and hospice care. The Home Care Consultant is responsible for our annual events such as the Walk to Remember. She also provides community awareness of Alzheimer's disease in her efforts through the Alzheimer's Friendly Business Campaign.
Emily is our Finance coordinator. Emily handles all client billing, payroll, finalizing CAREGiver shifts and Long Term Care Insurance accounts. She has been with Home Instead Senior Care since June 2012. Call Emily with any questions regarding your account or pay.
Gina works with our employees through their hiring process and onboarding! She interviews our applicants and is excited to assist in the process of making Home Instead a part of someones career! She also maintains our relationship throughout any CAREGiver's employment to make sure that they are supported and providing great quality of care! Gina oversees CAREGiver appreciation events and other special recognition to our staff. If you are interested in becoming a CAREGiver or a Home Health Aide, contact Gina today!
Rhonda is our Service Coordinator that oversees all of our client schedules as she pairs just the right fit CAREGiver to our Clients! Rhonda directs our Advanced Scheduling as well as internal operations related to availability and overtime. She is always to help our clients and our CAREGiver's with their scheduling needs!
Lynn is likely to be the first phone voice of Home Instead to help direct the caller to the appropriate department and is also the greeter at the front desk. As greeter, she provides visitors (CAREGivers, vendors, applicants and clients) with a variety of information and requested supplies. She provides daily office operations support to staff members to allow for the highest quality of service to Clients and CAREGivers. Her CAREGiver Experience responsibilities include management of CAREGiver certifications, from initial system entry to subsequent follow up and documentation for expiring certifications. She also supports the education arm of the CAREGiver Experience by communicating courses available to CAREGivers and scheduling them, supplying attendees with course materials and certificates, insuring the instructor has the administrative tools that are needed for the classroom, and disseminating and processing Learning Lessons and certificates.
As we answer the telephone 24 hours a day to ensure that all Client and CAREGiver needs are met in a timely fashion, our On Call Coordinator may be one of the friendly voices that you hear after regular business hours, on the weekends or during holiday hours when the office is otherwise closed. We're happy to assist any and all Client & CAREGiver needs while on-call.
As we answer the telephone 24 hours a day to ensure that all Client and CAREGiver needs are met in a timely fashion, our On-Call Coordinator may be one of the friendly voices that you hear after regular business hours, on the weekends or during holiday hours when the office is otherwise closed. We're happy to assist any and all Client & CAREGiver needs while on-call.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.