"Home care employees are helpful and willing to tackle tasks."
"We have used this provider for five years to help with dementia care for my husband in our home and to provide respite for me (his wife and primary caregiver). Primary services provided include assisting with activities of daily living (dressing, standing, transferring, walking, feeding, toileting) and providing social stimulation. Other tasks include help with meal prep, laundry, and spending time with my husband outdoors when weather permits.
The quality of service provided by home care aides assigned to us by this agency has varied over the years, but has significantly improved over the last six months. The main reasons for improvement have been: 1) Assignment of regular caregivers who come consistently on designated days of the week for at least one month. This fosters a trusting relationship that maximizes the client's residual abilities.
2) Assignment of home care aides with the physical capacity and experience to transfer and walk with individuals who are at extreme risk of falling.
3) Assignment of aides who focus primarily on the individual requiring care and do what they can to engage his attention and stimulate his interest in the world around him. Dementia care requires patience, a cheerful affect, and the recognition that the client remains a unique individual despite cognitive or other impairments.
The agency has been very responsive to our requests. Some staff without their own transportation or conflicting family responsibilities have difficulty arriving on time. Most staff are congenial, interesting people who are sensitive to our needs and committed to doing the best job they can. We are grateful for their service. "
"What I like about Home Instead is kind of people they have working for them. I will always tell a friend Home Instead."
"Great company and my caregiver is a wonderful person. I am very happy with her. I am proud to be with your company."
"I like Home Instead for the kindness and good attitude."
"They really do a good job with helping you. I’ve enjoyed having the help."
"Home Instead and the care providers that have been assigned to me as a client have been more than adequate and professional for my needs."
"Very good experience with Home Instead Senior Care."
"Always available when needed"
"Very capable caregivers office staff caring and professional"
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