"Home Instead staff are excellent! They are caring, dependable, and very trustworthy. They arrive on time and very responsive and attentive. I highly recommend Home Instead. The scheduler is very patient in working with the family and is very thorough in finding out what the specific needs are. "
"Home Instead has been providing care for my parents for several months now and I am very pleased with their service. The caregivers are always on time and they assist my parents as needed. Providing meal prep and other domestic duties are their primary roles. They do assist as needed with personal care and even provide transportation when necessary. The office is very responsive to our needs. A caregiver did need to be replaced because she wasn’t a good fit. The office responded immediately to our concerns and a change was made quickly. The office as well as the caregivers are in touch regularly to keep me updated on my parents’ wellbeing and care. They each show a genuine care and concern for them. "
"I have two caregivers that comes in weekly. The caregivers typically arrive on time, unless their is scheduling mistake with the office. My mom enjoys her caregivers. I have great communications with both of them. They are very attentive to my mom's needs. The agency has gone beyond their scope and has given me references of LTC (long-term care places)."
"We are very happy with the caregivers provided by Home Instead."
"This office does a great job of listening. They are ready to react fast to my mom's changing schedule and our caregivers have been excellent. "
"Home Instead has been in our home for five years now -- at first, just 3 hours a week and now we use them 24/7. As this company grows, our respect and admiration grows along with it. That isn't always the case, is it? The things we like best are (1) they are great at matching the needs and personality of the client with the skills and personality of the caregiver and (2) the staff takes our family's concerns seriously and addresses them in a timely manner. We feel really lucky that we found this company when we did.
"I like the way Home Instead operates. I only need somebody for a very short period of time weekly or biweekly or monthly, and they set the bill. The caregivers are good. In terms of scheduling and billing, there’s no problem.
" The quality of consideration given to my preference is excellent and the caregiver is friendly and thoughtful. We have learned from each other and our home is a pleasure to be in; I had not been able to achieve that on my own and the more I do, the more we can just chat. We will be going shopping soon and I anticipate this!
"Just started using HomeInstead for my wife and couldn't be happier.
"Home Instead has been visiting with my elderly, demented father for a year now. Their staff is well-trained, competent and very helpful. I trust the caregivers and am thankful to have found Home Instead.
"I just wanted to say "thank you" for providing us with some of the most caring people over the last year for my mother. Brenda and Becki were amazing people and they helped mom so much"
Alice Raleigh, NC
"The 5 days a week that we had Home Instead CAREGivers were the days we noticed a big difference in mother's attitude. She viewed her time with them as a "treat" and it drastically improved my mom's life"
Jim Cary, NC
"The office staff at Home Instead needs to commend all the folks that worked with my father over the last 3 years. Dad called these remarkable ladies "his girls" and he really came to view them as friends and a tremendous help"
Clark Apex, NC
"Thank you, Thank you, Thank you for taking mom to the park. She loves the outdoors and I noticed a huge difference in her attitude all weekend. We love Home Instead Senior Care.
Emily Raleigh, NC
"The quality of the CAREGivers that help my mom are just wonderful. I really trust your office staff and the people that work for you. Home Instead is a Godsend and we are grateful for an agency that truly cares for your clients."
Cynthia Raleigh, NC
"John, I just wanted to write a short note to let you know how responsible and reliable your office staff is. You have a really good team working for you."
Joe Wake Forest, NC
"What you have done for my dad is so special. His outlook on life has drastically changed. The 4 days a week that you have your CAREGivers come help my father has improved so many areas of his life. I appreciate you guys"
Doug Garner, NC
"Thank you for showing the Love of God to my mother. The two ladies that have been caring for my mom while I'm at work are first class people and seem to really care about her."
Julie Cary, NC
"I still am trying to figure out how you had a CAREGiver over at Dad's apartment at Springmoor within an hour. This really got me out of a jam and eased my mind while I was on my trip. Peg did an amazing job on this one."
Samantha Raleigh, NC
"I just talked to Julia and Tasha in the office and wanted to let you know that you have two really good people on the front lines of your company. They listened to my issue with mom and responded promptly. Thanks for the help this past week."
Peter Apex, NC
"Moving mom from Rex Rehab to her new home was a lot less stressful than we had planned. One of the main reasons was that Doris was there with her the whole time. Knowing that mom had a trusted friend with her helped us all deal with the move. Thanks Home Instead!"
Roberta Knightdale, NC
"Thanks Home Instead for all your help with my father during his surgery and the recovery. Val and Michele both helped us so much. Your agency is a real asset to our community"
Maggie Morrisville, NC
We can tailor a home care arrangement to fit both your family's lifestyle and budget.
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